Helios Mallorca Hotel & Apartments

Отель недавно отреставрирован, хороший завтрак, из неудобств могу отметить высокую слышимость, утром проснулись от звонка будильника в соседнем номере. персонал доброжелателен. близко от аэропорта, цена такси 15-18 евро.

I was here for the 6th time with my family and was always surprised again and again. I always had a positive impression of the staff, the food, the pool and the rooms. The staff is very nice, Natalia Cisar and Lucy were particularly nice. They always had it a good mood and a good saying. I have booked again for next year.

Great hotel, clean and tidy. Everyday room cleaning if u wish. Personel was polite and helpful especially Natalia who greeted us every morning and evening at the restaurant asking about our stay. Room was comfortable and food was delicious and plenty of choice. Nice pool area

We arrived at the hotel in a foul mood about 01:30hrs after a delay at Teesside Airport and an hour’s delay with our transfer at Palma Airport. As soon as we got to reception our mood was lifted when greeted with a smile, warm welcome and kindness from the staff at reception. We had been allocated a room on the top floor as per our request. We were on half board and were informed a cold meal was waiting for us in our room together with a complimentary bottle of red wine and bottles of water. The next morning we went down to reception and informed them that unfortunately my wife doesn’t drink red wine. We were told that wasn’t a problem and were given a slip for two complimentary drinks from the bar. This kind and helpful approach from staff was a theme that continued throughout our stay, probably the friendliest staff we’ve ever encountered. The room was clean, well equipped with a safe (no charge), coffee maker, fridge, toiletries & hair dryer. The food was of a very high quality, varied selection and well replenished throughout our mealtime. Once again staff were extremely friendly and helpful. The swimming pool and area were clean, there were sufficient sun loungers with well maintained grounds. There were two good secure cycle stores and a spa in the basement . This was our third stay at a Helios Hotel and we are yet to be disappointed. We would highly recommend this hotel based on our experience, first class in every respect from the moment we arrived until the moment we departed.

Really enjoyed my time at this hotel. Staff are really polite, offer a really good service. Made me feel welcoming. Arrived on my birthday, noticed when looking at my passport when checking in. When I came to my room had a lovely Procecco, thank you for the kind gesture of the Procecco and wishing me happy birthday. The room is good size, really comfortable bed, room was a double bed, with a large balcony view looking out to the beach and the sea. Room was very clean and looked after when it was cleaned. Definitely be considering coming back again. Thank you to Cesar, Fatima & Natalia for the lovely chat and make me feel welcome.

Great hotel. There is a variety of cuisine every evening. We were vacationing with a small child and could always choose something from the dishes for the youngest. Excellent service. César the waiter is beyond praise, always smiling and pleasant. We are enjoying our vacation.