Hotel dengan Pengambilan dari hotel di Cancun

We were able to secure a lake view room one week prior to our stay. The room was nice and clean. The bed was comfortable. Bathroom was good with good water pressure. The view from the balcony was also nice. Didn't interact too much with the staff. People at the front desk were helpful and were swift in checking us in and out.

Overall this is a decent resort with a good amount of entertainment for a younger crowd. There are lots of options for dining but if you spend your time in the buffet, the options will get a bit repetitive and are lesser in quality. There are different shows and parties each day with a new theme to keep things fresh. The staff are nice but do expect to wait in a line for drinks at most any of the bars. The rooms were clean but are beginning to show a bit of their age. Check in was smooth and checkout was even easier. They do offer Covid testing if that is something that you will need but be sure to book when you arrive as time slots can fill up quickly. Overall, the strong points of this hotel are the massive and beautiful pool, a long and well maintained beach, many options for dining, and a fun and active atmosphere.

The check-in was good, the guy on reception was kind and it seemed to be perfect vacation, but later happened 2 situations… 1. I left the part of my cash in a bag, and someone still 100 dollars from there, probably thinking, that “gringo” don’t calculate it… just 1 day before I took part from there to change and next day after midnight there were 1 banknote less. Of course I couldn’t prove it so it have no sense to tell about it. 2. Also smbd stole 1 chocolate (that’s not 100 dollars, but that was a present, which was bringing from another country - like a present from the trip)… 3. And last thing, there’s been an incident when three member staff were snooping around our room in our absence. And we have returned too early. They came up with excuses that they were worried about the safe situation. My friend had left her jacket in the safe. But that does not excuse them for intruding our space and letting our door open for everyone to see The cleaning ladies cleaned our room more or less good (sometimes forget about balcony 😅) and they have never changed our bed linens, but we spend there 17 nights… Little bit compensated by the good location, beach and tourist operator at the hotel, but not enough to fill yourself safely and comfortable.

Excelente localização, vista, piscinas, camas bali!! Tudo ótimo!!

We love this hotel and especially thanking to the staff and Rocio Escovar for making our stay extra comfortable and feel us very welcome! Thanks to her we stayed twice longer than initially planned and later came back for two more nights . Ocean is beautiful. Security is good , Argentinian restaurant food and service super good . Small things we didn't like was that pool works only till 22:00 which is to us very short as we like to have a swim befor sleep and adults pool only could work till 12. Would be perfect . Also kids in a pool for adults only - need to be more strict . All other was good .

Hotel ini tidak kurang daripada kemewahan. Kelihatan mungkin sedikit lebih panas tetapi ia adalah satu kelegaan yang hebat dari haba yang baik. Kami menyukai penginapan kami di sana!

Every time I look back on my holi, I think of the hotel and how much I enjoyed staying here, & that I’m so glad we did as at first we weren’t sure as it’s not adults only. I remember the lovely scent when you walk in, cleanliness 10/10, interior is goals, my favourite was lunch time as there’s different food trucks from tacos, burger & chips, ceviche… Some days in the lobby they’ll also put out selection of biscuits/sweet treats to have with a hot drink. The breakfast buffet also amazing!!! I miss having their freshly cooked omelettes & the hashbrowns. They even have an ice cream bar. Quite honestly just enjoyed myself eating. We stumbled across a show once in the hotel as were waiting for a dinner table, took us by surprise as it was so good the entertainers.

I booked the Pyramid - Ocean Front room with two other couples based on the online reviews and the fancy brochure I perused online and I wish I could give it 5 stars. To begin with, I booked the Ocean Front room as this was supposed to be an adult-only block of rooms, yet they were not -- there were families with children in this block of hotel rooms, which was quite annoying as I was charged more for choosing the ocean front - adult-only room. Having to go up a set of stairs before reaching the elevators that would take us to our hotel room -- with luggage, mind you, was not fun at all. A huge design flaw. Check-in was fairly quick because we booked the rooms with the black wristband and so that was okay--we avoided a long line. The rooms were clean but the two bathrooms were extremely dated--not at all what you see in the pictures. The pillows were awesome and the bed was comfy enough. The alcoholic beverages were awful, awful, awful. They were extremely watered down and quite frankly a huge disappointment. The choices were extremely limited and what they offered was not good at all--not even the margaritas. The food was okay at the two buffet halls that we frequented----and as with every other review--we couldn't get a reservation at Careyes or Benazuza the nicer restaurants on the property--as they were booked well in advance. The Italian restaurant--La Trattoria was horrible--the food was undercooked and flavorless. We ended up leaving the restaurant and going to eat at the buffet hall--which is where ate for the rest of our stay. There's a lot of walking and a lot of little bridges throughout the property so wear comfortable shoes. The pool was nice and clean, but there wasn't really an adults-only area. We had no trouble finding lounge chairs and if you sit away from the swim-up bar, they do have poolside servers offering drinks--but again, watered-down versions of any alcoholic beverage requested. To get to the beach get ready to go down a huge set of stairs -- the water was very choppy, but if you like the waves like I do, then you'll definitely enjoy the beautiful blue-green water. If you booked your stay with JetBlue Vacations --as we did -- and you added the free transportation (Insider Experience) be sure to schedule your departure well in advance (3 days) or you will have to pay for a taxi to take you to the airport because they will not pick you up nor answer their phone. Also, have your info handy when you arrive at their bus/taxi pick-up location as you're going to need it to even get on the bus to be taken to your hotel. All in all a big disappointment--so I'm glad we only booked a 4-day/3 night mini vacation. We made the best of it and it was nice to get away, but we will definitely not be returning to this property.

The location of the hotel is really good, it’s close to the zona hotelera yet it’s still in downtown Cancun, it’s really close to the ADO bus station, which will allow you to take a bus to the airport or to visit other cities at a very cheap price, The hotel looks a bit older than what appears on the pictures online, I visited 4 hotels while in Cancun and this one was the worst in télé of cleanliness, it doesn’t mean that it was dirty, but it’s definitely worst than what you can find in Cancun The breakfast is not bad, the pool is great, the staff is friendly, The decorative style of the hotel looked a bit outdated and it was all over the place, it didn’t feel very coherent to me, which left a bad visual impression over all But the location of the hotel is really great, you have buses going to all sort of places just at your doorstep, that’s a great way to save on transportation, cause taxi fees can quickly add up !

Lokasi yang sangat bagus, jarak berjalan kaki depan pantai dari tempat-tempat panas seperti cocobongo. Tempat letak kereta yang mudah, kawasan kolam yang bagus dan juga taman yang cantik! Penerimaan agak besar dengan minyak wangi yang menakjubkan di udara! Ruang bilik sangat baik, juga kemudahan mereka (sorotan kepada mesin Nespresso di dalam bilik). Untuk bilik saya hanya akan menambah pintu kaca pada pancuran mandian (kerana sepanjang masa air percikan akan membasahi tandas). Gim ini sangat bagus dan terletak dengan baik! Kakitangan memberi anda perhatian yang baik tetapi kebanyakan pelayan hanya mendorong anda untuk mendapatkan petua (petua haruslah hasil daripada perkhidmatan yang baik, tetapi bukan matlamat untuk perkhidmatan itu). Harga untuk minuman dan makanan sangat mahal, malah di dalam restoran semasa makan malam, mereka memberikan kami wain dalam gelas plastik, benar-benar tidak sesuai untuk harga yang tinggi untuk wain! Saya sangat mengesyorkan tempat ini jika anda mencari harga yang berpatutan tetapi hotel yang bagus, cuma cari tempat lain untuk makan malam anda dan buat wang anda bernilai. Pantai mempunyai banyak sargazo, jadi kami tidak dapat menikmati laut.