Ulasan Hotel Luma by Kavia

Location is perfect. But way too noisy!!!! Basically impossible to sleep.

在這家酒店住了半個月了，別的也就這樣了來旅遊的話預算不充足的話這家酒店是個不錯的選擇，在市區性價比還是很高的

チェックイン前に荷物を預かってもらえたので、私達は観光を快適に楽しめました。スタッフはとても親切でした。

Es tal cual como lo describen, cómodo , limpio, Organizado, bien ubicado. Nos encantó

Excelente servicio

Ganz gut kann man weiter empfehlen

I enjoyed my stay at Hotel Luma by Kavia, and when I return to Cancun, I expect to book with them again. For those interested in traveling to Cancun for a "medical/dental vacation", this option is much less expensive than the hotel district, very quiet, and quite pleasant. Also, the surrounding restaurants and stores have better prices here. My favorite restaurants in the area were Gory Tacos (say hi to Bart) and Baovegan, an excellent vegan restaurant. Hotel was very clean and quiet.

Big spacious rooms Very clean Good quality beds Good wifi, air conditioning Great location The only problem is that there is zero soundproofing - you can hear all of your neighbours talking easily. Just remember to bring earplugs and it will be a great choice. I would expect such a hotel to be double the price

I liked how close it was to the ADO bus transportation. It was really convient and easy to walk to. Our pillows looked dirty the first day. I don't know what that was about.

Extremely noisy street and couldn’t sleep ! You could hear the music all night and it was a Monday .

Not that great. The shower was awful. There were almost no water jets. Dirty. The staff didn’t fixed it either. After two times complaining.

The property was in a great location for us. We traveled in on the ADO from Valladolid. About 3-4 blocks from the ADO. Also the city bus travels in front of Hotel Luma, with a straight shot to the Cancun beaches. Even though on a busy street, our room was VERY quiet. We had no concerns of safety (at night we didn't go more than 3-4 blocks from the hotel), there were probably at least a couple dozen places to eat within that 3-4 block area. Some reviews mentioned that they felt the rooms were small. Actually felt that our standard 2 bed room was spacious. As some have mentioned there is not a closet or place to put away a lot of clothes. There are 2 drawers in one of the pieces of furniture. Felt that the rooms and lobby and exterior are better in person than what their pictures show. Staff at the front desk were very helpful and friendly. No problems with linens or beds. Ordered breakfast, it was average.

Location was excellent and convenient for travellers who will use local transport. Room size was good enough and very clean. Only point to note, they did not have blankets and neither did we ask for to the receptionist. Apart from that, the service, location and bedrooms were good

Hotel staff were very helpful, gave reccomendations for food, arranged taxis and even helped to communicate with our next hotel. Rooms were large and spacious. Only downside, we were on the ground floor so couldnt open the blinds without passers by being able to see in and could have done with a hand towel.