Terokai Ulasan Tetamu Hotel di Caniço

Sentido Galosol
4.4/551 Ulasan
This hotel complex is beautiful!! It is clean, safe and the views from every corner are stunning. It started off a bit rough, as we arrived at 11pm and unfortunately only Luis was on duty. He really needs customer service training. We upgraded to a seaview room at a higher price so upon checkin I asked if our room was seaview. His reply was if “that is what you booked then you got it”. Our ac was not working and the room was boiling. Luis was not helpful at all. After seeing the room, we told him we booked a 28 metre room. And our room was tiny. His reply “i don’t carry a measuring tape, some rooms are big and some are small”. Anyway we gave up, unpacked and went to bed. In the morning, we went to reception and she was so helpful! She said the room we booked was not available but she could move us to Galomar. From then on our stay was amazing. We were slightly annoyed that we had to repack and move as we had to wait for the new room to be ready at 1pm. So we did lose a morning. Not ideal when we only had two full days there. Everything else was excellent. The restaurants, the pools and the room. Just a note that the LIDO area by the ocean is public. Meaning that you will not get chairs/umbrella at that level (unless you go super early). But there are more near the other pool. We loved the Galomar and highly recommend you get a seaview room there.
The Views Oasis
4.4/546 Ulasan
Our 8th stay at the Views Oasis was once again a superb visit. We really liked the new pool area with new flooring and the jacuzzi area. It definitely now just feels like coming home! Especially seeing and being welcomed back by so many staff. Being able to hear and see the sea from your room makes you feel immediately on holiday and relaxed. Everywhere again was spotlessly clean and the meticulous organisation of everything is done so quietly yet so efficiently from room servicing to the outstanding service in the bars and restaurant. The food continues to be excellent at every meal. We were on All Inclusive so ate in the main restaurant, pool bar and the speciality restaurant for the fish and meat nights. We had a superior room which we knew gave us lots of space and excellent views. It was my birthday while we were there. My husband had arranged some flowers to be delivered to our room which were there on our arrival. My birthday meal was once again celebrated with the staff, and a lovely cake, What really makes our stay here every time.. and makes us come back year after year is the exceptional staff in every area. All the staff are superb; efficient, smiley and helpful. I can't name names as it would be unfair but you know who you are if you came across us....thank you. Will there be a 9th visit? Well we certainly hope there will be.

Soalan Lazim

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