GGuest UserI chose Tingtao No. 2 based on reviews saying its facilities were newer. However, the front desk service at Tingtao No. 2 truly has that state-owned enterprise vibe 🥹.
Before arriving at the hotel, I couldn't find a walking route from the subway station to Tingtao No. 2 on my phone's map, so I called the front desk. To my surprise, their directions were completely wrong!
At the time, a mature-sounding female voice from the front desk told me to take the 'Provincial Museum exclusive passage' after getting off the subway. But after exiting the subway, I couldn't find anything labeled 'Provincial Museum exclusive passage.' I called the front desk again under the scorching sun, and this mature-sounding female voice actually argued with me. Just then, after exiting the subway, Huangli Road appeared. I asked if I should just follow this road, and described the shop names I saw along the way, including whether to turn at intersections. This mature-sounding female voice from the front desk actually said she didn't know 🤷.
I asked the front desk to transfer me to someone else. A younger female voice, with a much better attitude, then told me how to get there and seemed quite familiar with the surroundings.
Upon arriving at the hotel entrance, since the hotel is quite large, I saw there was an electric shuttle service. So I called the front desk to ask for a shuttle. After waiting for 3-5 minutes, no car came. I called the front desk again, and they gave me the driver's mobile number, telling me to contact the driver myself. I called the driver's phone, and then a fully loaded electric shuttle appeared in the distance, telling me that was the car. After I got on, it dropped me off at the back entrance of Tingtao No. 2 and then drove off. I had to carry my luggage up the stairs from the back entrance to reach the front desk of Tingtao No. 2 🥲.
The hotel environment is excellent, the breakfast is good, and the facilities aren't old. During my stay, there were groups for conferences, training, and various activities, but it wasn't noisy.
I apologize for having high expectations for the hotel, but I truly can't praise the front desk service. Perhaps the front desk at Tingtao No. 2 (especially an older female receptionist) thought my individual booking wasn't worth serving 🤣.
Tunjuk Lagi