Ulasan The Capetonian - Halaal

The service staff were great. Especially the restaurant team.. taking care of personal dietary needs.

The hotel location is the best, so close to the conference place and can walk to V&A waterfront around 20mins. Or you can take a hop on hop off bus to go around cape town, the bus stop also very close tho the hotel. But honestly the hotel is not really clean, but the room is big enough! Better ask for nee renovated room, the old one is really old, you won’t like it. And better bring your own slippers and teeth brush, cause the hotel didn’t provide but you can pay hotel to get one. The breakfast is just ok, but there is a burger king near the hotel. And need to be careful when go out, especially during night time.

BAD SERVICE AND BAD HOTEL ,OLD AND BPOORLY MAINTAINED. So the hotel staff are really unprofessional and unethical. No toothbrush toothpaste or slippers very few amenities. Staff made a mistake with my room order and then I called them to confirm the order and order another occupancy so me and my mom could be together. The room I was told was a twin room with two beds and then I called and they said I had to pay 350 extra to add another occupancy. I just flew in from abroad being very tired. Checked in and the room was one double bed, not beds as he stated and the receipt stated I told the guy at the front desk, named Rafiq or something. He was awful very unprofessional and did not know my order or bed information. He did not confirm it while checked in and told nothing. Then I confronted them and said the there is only one double bed me and my mom had to share one bed and then he said he will ask the worker to divide the bed in two. I said I'm too tired to wait for your worker to prepare the bed find me another room. The telephone in the room odd not work, the room was old and tapes were leaking and the water would go on the floor after showered. Really bad quality and bad service. After the guy gave me a key to another room and I checked it out, it was still a double bed. I was furious,I reprimanded him and complained he said he does not know the system said I changed the bed type etc made several excuses and then he said I can play a game and he will give me more keys until I find one with two beds. I asked him don't u know your own rooms, so pathetic he said his the only one on duty the evening and there is no one else and they don't know the rooms etc. Many excuses. I told him find a room immediately. He said I had to wait and he will come to find us. He was very abrupt blamed me and made excuses and finally found us a room. He came to the door my mom also complained he said it's not us and very bad tone stormed off walked away. Then the key card didn't work too. This was the worse experience ever! The food is very nice and the kitchen staff are professional and respectful but the male staff are unprofessional lazy and unethical No apologies from the hotel whatsoever and I'll never stay there again! Worse experience

Good experience staff was very helpful and friendly , would definitely recommend.

Friendly staff and clean hotel

ケープタウン観光としてコスパで検索。ケープタウン駅最寄りとアクセス抜群。それでいて朝食付きでこの値段は納得。朝食は7:00〜ですが、早めに頂いてもフランクで優しい。オムレツ（*焼き系）、焼肉、クレープなど目の前で作ってくれるサービス有。お水も1階ロビーで汲める。十二分にお勧めできます！

Excellent location and service. Very reasonable price and wonderful hot variety breakfast included. Excellent service by all especially by Imraan at Reception.

Right off the main N2 highway so very convenient but at the same time you'll have to drive out into a busy street. Free parking right outside the back entrance of the hotel with security around. Check in was fuss free and the rooms were spacious. Everything was clean and I enjoyed my stay. Only thing was, I thought the hotel safe could be larger as my 15inch laptop couldn't fit.

Very pleased with this well located hotel within easy walking to the cruise terminals and the Victoria and Albert complex. Lots of restaurants in the area and easy to book a variety of tours.

Cushions on bed to hard. Floors need a good sweep Could not connect tv onto netflix, youtube or any other services Loved the water that was placed in the rooms every day Room service took nearly two hours... For toasted sandwiches Saturday morning breakfast was stale. Toilet in reception area smells like smoke, bad odour and was broken

What an amazing experience from check in until check out. We stayed there for 10nights. Shaukat is very polite and resolves issues with ease. The chef (Anwar) was extremely accommodating and spoilt my family with his lovely/delicious breakfasts. Maleka thanks for the great hospitality shown. Our security was the best you can find. What a great hotel with great and friendly staff. Will definitely stay there again.

Excellent attentive service in a reasonably priced well located hotel.

It was okay. Served a purpose. Tv in the room was broken and they couldn't fix it so i was moved. Had to repack and move rooms. A bit painful. The shower was a bit slippery for me, so be careful! Food was excellent when I ate dinner the one night at the hotel. A bit pricey, but okay. Also I like to put bills on my room and they wouldn't;t let me do that.

The property is safe and well maintained. It is strategically located and a walkable distance to my event location.