Hotel berhampiran Swartz Bay Terminal di Capital

I'll start with the good..... free parking, hot water, power shower, daily fresh towels & coffee, iron & ironing board, good staff, microwave, kettle, Keurig, fridge. Our room was OK. However, there is no elevator. The bed creaked every time you moved, the springs were noisy & when one rolled over, the other followed suit, you both rolled together it needs a new mattress & base. The pillows were lumpy and had no substance to them even when you used two. The curtains were threadbare & paint peeling off the walls. No safe in the room. Storage & hangers are minimal. Black grout in between the tiles on the floor (needs a scrub with some grout cleaner). This doesn’t mean it wasn't cleaned as there was no hair in the sink or bath from previous occupants that we saw room was cleaned daily with fresh towels. The sink was not in the bathroom but in the bedroom. Pool & sauna.....pool was warm, but it needs a clean - there were live bugs in the pool we were in it approximately 10 minutes before we got out as we were grosses out, you could not see the bottom it was cloudy. The saunas are separate, one male & one female with change room facilities we didn't use them we also didn't use the fitness room. Access to the pool/sauna/fitness room, you have to go outside, walk the path , and then re-enter the building. The on-site dining....The Loft great staff with good pub food salt n pepper pork bites were very the kitchen staff worked very hard. Live music most nights but not disturbed by it. The Coachman, we had 1 breakfast there, and it wasn't great. Apparently, the chef was Grumpy that day .... maybe that's why it wasn't great? Waitress was great. All in all staff, were great, shower was powerful & hot, bed was not comfy we won't stay here again when we visit next.

少し歩くと大きいショッピングセンターがありました。 大きな道路沿いにあり歩いている人はあまりいなかったのですが、バス停が割と近くにあり便利でした。 部屋は綺麗で良かったです。

A very cozy place where you feel like at home, the friendly staffs is a great catch, the 2 girls who started at 5 am preparing your breakfast always carry a sweet smile that makes you day with great start, Gloria and Darren always take the extra mile to make suggestions for places to visit and dine caring to your preferences, the man in charge, Sam, really impressed me how far they go to make a conventional hotel business with great concern to being Green, the team there makes it different from the others and I would recommend anyone who is visiting Victoria to book yourself couple of nights there

This hotel in Saanichton has a Bavarian look. The staff are really friendly and willing to help. The hot deluxe continental breakfast is very good with the sausage, eggs and waffles. It also has great bran muffins with the whipped margarine but there is other kinds as well They have a variety of juices, yogurt and cereal along with tea/coffee. The rooms are quiet even with the highway right there. The beds were very comfortable and the bathroom had all the amenities. The pub downstairs has great drinks and food, Wednesday wing night is a blast. Overall we had three people and we all enjoyed this hotel and would go again.

酒店房間內沒有風筒，洗完頭換了睡衣才發覺，變了要坐著等頭髮乾才可以睡。到了早上才知道朋友兩個房間都有入牆的風筒，朋友代我詢問，職員話可能俾人偷咗。概然職員知道那些房間是沒有風筒，應該在入住時問客人有冇需要，這方面做得不妥當。

Wir haben uns für dieses Hotel aufgrund des Preises, der Lage und der kostenlosen Parkplätze entschieden. Obwohl die vorherigen Bewertungen teilweise nicht gut waren. Bei unserer Ankunft waren wir angenehm überrascht - der Eingangsbereich ist sehr einladend. Der Empfang war äußerst freundlich, wir haben einige Tipps erhalten, die sich als sehr wertvoll erwiesen haben. Das Zimmer war modern, nur etwas klein. Dafür gab es einen Balkon mit Blick auf den leeren Pool. Besonders positiv zu erwähnen ist das Bad. Alles sehr modern, beheizter Spiegel und eine ebenerdige Dusche. Mit dem Auto sind es übrigens nur ein paar Minuten ins Zentrum.

Perkhidmatan yang sangat baik. Cadangkan untuk menambah baik bekalan kopi / teh di dalam bilik.

I love the Westin in general. As a frequent traveller, and titanium elite member of Marriott, I've been to a lot of places in the Marriott envelope. What I do like about this place is that it's in a beautiful setting in the mountains west of Victoria. It has a modern feel. The two golf courses are incredible. They're absolutely top 100 golf courses in Canada (having played many of them). However, for a resort of this calibre, the service is awful. Let's start off with the heating. One of our two rooms was frigid at night. Yes it was spring, so it was warm during the day and cold at night. Apparently, the HVAC can only do hot or cold but not both. Really? It's absolutely bizarre to me that one of the rooms had a great temperature of 21.5 C and the other room was 17C? So they gave 2 portable heaters, which promptly blew a fuse. And they state they have valet parking, but to have to park it yourself and drop off the key, doesn't really sound like valet parking . They did compensate for 1 day of parking, but when you request valet parking, you don't expect it to be sporadic and based. And for breakfast, they brought the totally wrong order. In all fairness, they fixed it fairly, and eventually, did compensate the meal on checkout. But it was a waste of about 40 minutes, because the service was slow (having said it was a Sunday of a long weekend). The spa was closed for Monday and Tuesday. I have written to the general manager and through the website to complain. They apologized and stated they would improve. However, it just feels like a brush off. Usually, most hotels would attempt to compensate for poor service. This is probably the first place that really doesn't try. For a golf resort and spa, that is highly rated, the service was just not good. I'd strongly suggest not staying here.

This is such a fun hotel! It’s near some busy roads, a mall, and a bunch of restaurants and such, which I guess is nice, but it’s pretty noisy and you’re not going to get a great view from your room or anything. BUT! Where to start? The rooms are clean. My kids and I loved the comic book, stickers, yo-yo, and rotary phone in our room. The hot tub is a little small, but guess what? You can soak in it and keep an eye on your kiddos as they enjoy the indoor/outdoor pool and water slide! Inside the lobby, you can find myriad board games, ping pong, “bowling,” Wii, and even old school typewriters in which you can pluck out that novel you’ve been keeping in the back of your head. The lobby Coffee is better than any in-room coffee another hotel might offer. And speaking of the lobby, the staff here is 110%! I got what I thought was an automated text asking how my state was so far. I said “meh” because we had just checked in and I wasn’t impressed with the area. I got a response from a real person right away!She provided answers to my questions and concerns and even delivered earplugs and silverware and cups to my room later when I needed them! When I was teaching my kiddo how to use a typewriter, the front desk staff didn’t hover over us or anything, just let us do our thing. Last, the little restaurant (open for breakfast and lunch) has a killer breakfast menu and such friendly staff!

The hotel in general was alright. Nothing too special or fancy. There was a good restaurant at the base called Bin 4. What makes this hotel not great is that from the time that we were there (3 nights), 4 car windows were smashed and broken into including our own car. There was nothing in the vehicle. It seemed just to happen for the purpose of breaking something. The worst part is the day if we had to do a 7 hour drive home taking the ferry and the Coquihalla. The hotel says there is 24/7 security and people at the hotel which just doesn’t make sense for so many vehicles being broken into. Of course the hotel isn’t ‘responsible’. May not be the place you want to stay and certainly don’t leave anything in your car.