Hotel berhampiran Cardiff Chinese Christian Church, Cardiff

We stayed at the Hilton Cardiff for four days at the end of March 2023. We really enjoyed our stay! The people at reception made us feel very welcomed, and couldn’t have been nicer! ALL of the people who work here were extremely friendly and helpful. We wanted to give a special thank you to Mark, the night manager. He was always cheerful - at the beginning AND at the end of his shift in the morning, which is not easy! He even kindly got us a bucket of ice very early one morning when my wife hurt her knee as she was stepping out of bed and the bed rolled away from her. We spoke to Mark about the incident, and hopefully, by now, they have fixed the “rolling coasters with no brakes on the box springs” problem. Mark was so kind and concerned about her fall that he checked on her twice - right after the incident and even the next day, which was the last day of our stay. The breakfast buffet had an excellent variety of hot and cold food offerings and was maintained to perfection by the attentive and efficient staff! The buffet was hosted by Bassam, who was very personable and interesting to talk with. The executive lounge was lovely, with beverages and a few snacks available throughout the day. There is an evening manager’s reception and some savory finger foods were offered each night. Our room had a stunning view of Cardiff Castle and the castle grounds! We would happily return to Hilton Cardiff, and we thank them for making our stay really memorable and pleasant. As a side note, we took the Cardiff Castle Ghost Tour and highly recommend it! It’s great to be able to tour the castle at night, and the two hosts were full of fun facts and historical information about the beautiful and “over the top” decor of the castle!

Excellent hotel in all aspects. Great location, very clean and comfortable bed. Lovely staff

It was a great stay, very close to the Central Station and quite an easy walk to all Shopping malls centers around. Breakfast is ok although it could’ve been better if at least they change alternately the menu each day, nevertheless it was fine. The staff are nice and well accommodating.

Really love this hotel and the location right in the centre! I always choose to stay here. Staff are super friendly and rooms are nice and clean. Car park under the hotel (at an extra cost of £18pn) The only difficult thing is getting to the hotel by car, as it sends you down a bus/taxi lane which can be confusing.

We had an amazing experience here. We got our rooms upgraded for free and the room was too good with the view. Loved spending time at the pool and sauna. Surely recommended

Great location, very clean. Super friendly staff! Breakfast is amazing, they even make a complete English veggie breakfast, including veggie sausages and bacon! Great location, there is a pub, but I never heard anything of it. Very good noise isolated. Be aware there are indeed wandering pallets around, but they are extremely friendly! So is the staff!

I had a lovely stay here. The room was very clean and a nice size, plenty of space for one or a couple would be fine too. The staff were very helpful and friendly and the breakfast was the usual basic hotel breakfast but satisfied me just fine. The location is perfect, so close to Cardiff Bay which is where I wanted to be, but tucked away and quiet. There was no noise from anywhere, so a very restful sleep. I will definitely stay here again if I'm in the area.

Disastrous first booking with trip.com! Travelled with my Daughter and her friend, arrived only to be told there was only a king size bed, room too small for the 3 of us. On booking, the search engine was defaulted to 2 adults, so this was amended accordingly. Thankfully there was a spare room.to accommodate at an additional cost of £30, oh and parking was £10! Not the budget stay I originally thought it to be. Please be careful. Accommodation top class, clean, fresh, beautiful with attention to detail.

Comfortable stay with professional and personable staff. From the point of checking in, to the restaurant/bar staff and the room attendants our experience was 5 star. This was a lovely hotel in a very useful location. Room had all amenities required for a comfortable stay, from the bath to the robes, all providing a relaxing atmosphere. Will definitely be staying again, thank you to everyone who made our stay so lovely. 🌟🌟🌟🌟🌟

Excellent location. Spotlessly clean rooms. Certainly a room with a view from floor 14. Fast elevators. All areas clean and tidy. Bed comfortable and big. Staff professional and friendly. Super large TV, plenty of sockets including USB ports. Fab shower/bathroom.