Hotel berhampiran Dragon Retail Park, Cardiff

Great location, room size was really good , well cleaned. Special thanks to the duty maund Mr Bank who really were friendly and supportive

Myself and my partner wanted to spend a night in the city centre and then a night towards the coast, as we had a few days together, we chose here as we wanted to visit the city and have a night out, hotel was perfectly located in the middle of the shops, and near the nightlife, yes it was noisy but come on who books a city centre hotel and expects it to be quiet! get in the real world! staff were amazing and the food was great value, if your look for a great hotel in heart of the city, id defo recommend here

We stayed at the Hilton Cardiff for four days at the end of March 2023. We really enjoyed our stay! The people at reception made us feel very welcomed, and couldn’t have been nicer! ALL of the people who work here were extremely friendly and helpful. We wanted to give a special thank you to Mark, the night manager. He was always cheerful - at the beginning AND at the end of his shift in the morning, which is not easy! He even kindly got us a bucket of ice very early one morning when my wife hurt her knee as she was stepping out of bed and the bed rolled away from her. We spoke to Mark about the incident, and hopefully, by now, they have fixed the “rolling coasters with no brakes on the box springs” problem. Mark was so kind and concerned about her fall that he checked on her twice - right after the incident and even the next day, which was the last day of our stay. The breakfast buffet had an excellent variety of hot and cold food offerings and was maintained to perfection by the attentive and efficient staff! The buffet was hosted by Bassam, who was very personable and interesting to talk with. The executive lounge was lovely, with beverages and a few snacks available throughout the day. There is an evening manager’s reception and some savory finger foods were offered each night. Our room had a stunning view of Cardiff Castle and the castle grounds! We would happily return to Hilton Cardiff, and we thank them for making our stay really memorable and pleasant. As a side note, we took the Cardiff Castle Ghost Tour and highly recommend it! It’s great to be able to tour the castle at night, and the two hosts were full of fun facts and historical information about the beautiful and “over the top” decor of the castle!

I had a lovely stay here. The room was very clean and a nice size, plenty of space for one or a couple would be fine too. The staff were very helpful and friendly and the breakfast was the usual basic hotel breakfast but satisfied me just fine. The location is perfect, so close to Cardiff Bay which is where I wanted to be, but tucked away and quiet. There was no noise from anywhere, so a very restful sleep. I will definitely stay here again if I'm in the area.

Friendly staff, clean room and good location. This accomodation is located nearby Cardiff Castle, Cardiff Market, and St. David Center. You can walk from the accomodation to Cardiff Bay in around 30 mins. Everything is accessible, it is suitable for short stay for backpacker, as there has no lift, so that's not good for carrying large luggage. The shower pump is not working well and the room sound insulation is not good. Also the room has no anti theft lock on door, the door only with an auto lock, and it's easy to open from outside.

Really love this hotel and the location right in the centre! I always choose to stay here. Staff are super friendly and rooms are nice and clean. Car park under the hotel (at an extra cost of £18pn) The only difficult thing is getting to the hotel by car, as it sends you down a bus/taxi lane which can be confusing.

Excellent hotel in all aspects. Great location, very clean and comfortable bed. Lovely staff

Muy buena ubicación y todo muy bien por su precio. Lo único malo es que no puedes dejar las maletas en el alojamiento si llegas antes o te vas después.

It was a great stay, very close to the Central Station and quite an easy walk to all Shopping malls centers around. Breakfast is ok although it could’ve been better if at least they change alternately the menu each day, nevertheless it was fine. The staff are nice and well accommodating.

Just got back from a golf and spa weekend as a group of 6. Reception service really good. Room was lovely. Bed was a bit hard for me but partner liked it (personal preference). The men had golf included and us women had the spa included. As far as I know, the lads enjoyed the golf course- preferred the PGA course over the Lake course. They did say it is a long walk especially if you’re older and less able- I would recommend buggies! The spa was lovely, provided with robes, slippers and a towel. We had a 50 min treatment included. I had the facial and back massage which was really relaxing! Bar service was brilliant. Drinks not too pricey unless you want cocktails. On to our 3 course evening meal we had included. You have a set menu if your 3 course meal is included in your package. Fair few things to choose from. The food was lovely- we had the steak which was really good and all cooked to our liking. Cannot fault the food at all, however, the service- although really friendly, it was extremely slow. Our table was at 8.30 and we didn’t leave the restaurant till gone 11.30, this wasn’t down to sitting talking- this was from waiting between each course. We were all so stuffed and as you can imagine wasn’t too pleased eating such a huge meal so late. We had breakfast in the morning which was buffet. The breakfast was spot on, help yourself to full cooked breakfast or continental (yogurts, cereals, pastries)- all yummy. The man who came round offering tea or coffee was really efficient and friendly. You can also help yourself to a selection of juices. Our second day although we weren’t allowed to go in the spa which we initially thought we had included, we could use the leisure facilities (wet facilities) including the pool, sauna, jacuzzi and steam room. We were able to shower after as you get given a towel. Overall we all really enjoyed our weekend!