This is definitely NOT a four star hotel. Nor does it deserve a 9.0 rating. Though in a great location, the room we were provided upon checkin has seen better days - it was worn out, shabby, dirty, and smelly. There was no hot water in the shower, which meant a quick shower. The shower floor wasn’t level at all so even a quick shower meant water just flooded out onto the hotel room floor, the standing water that remained in the shower just pooled in the corner and never drained, even by morning. I am assuming repeated water flooding / drainage issues contributed to the state of the floor where large portions were warped and peeling, and the overwhelming mildew smell. The humidity from the non draining shower and the Cartagena heat basically made our room a very smelly sauna. The toilet also overflowed-thankfully it was clean water. We were supposed to stay 3 nights but checked out after one.
Terjemah