Hotel berhampiran Fontaine LAPRAD1, Casablanca

房間大，床舒適，衞生間寬敞，洗澡出熱水較快，服務人員禮貌響應速度快，wifi速度OK，位置不偏闢，周圍安全，步行300-500內能找到餐廳。不足：早餐種類較多但新鮮度欠佳，黃油、奶酪、酸奶都是常温保存易變質，個別似有黴斑。房間內噴了過多的香水，窗户不能打開，衞生間排風扇不工作，所以，室內空氣的質量和味道都不能讓人感到舒適。窗户貼了帶有斑點的半透膜，視野受阻，感受不到從高層應該能看到的城市景色。

Best staff ever!! I was walking in the street with my husband and a guy who’s a bartender at the hotel recognized us and showed us around. It was such a nice gesture from him because he really didn’t see to do this but he took the time to stop and show us some of the real places in Casablanca. Aside from the great ppl working there, the hotel was lovely and the beds were extra comfortable. I would go back if I have to stay in Casablanca!

When I arrived at the hotel I was met at my taxi from the hotel porter, Abdeljalil. He kindly took my baggage and walked with me to reception where Youssef politely and professionally greeted me at reception quickly checked me in and welcomed me to the hotel. I made my way to the room where I have found a clean, well ventilated and modern room with plenty of space for a family, though also an awesome covetable desk that I love the design of. There is a beautiful view from the window over the entire city and many staff members on hand, happily able to provide any assistance needed. While only I have interacted with these two particular staff members, I have seen other guests interact with staff in the bar, restaurant and guest services, where staff appear to take pride and happiness in serving guests to an exceptionally high standard. I also ran in to some other guests who frequently stay at this hotel due to the great experiences in the past. While it is only a four star hotel, compared to the five stars in the city, the hotel is in a beautiful location and having stayed at other five star properties, this hotel actually provides a better level of service over many of the more expensive hotels nearby. The room is great to sleep in and work from, with staff members able to assist guests in obtaining services outside of the hotel with established and trusted partners such as local spas or driving services. For the price paid, I would happily stay here again and recommend it to any other guests. A beautiful hotel, very well managed and perfect for the majority of guest visits.

Bonjour, ce n’est pas la première fois Quad vient à cette hôtel cause de la proximité pour mon travail, tjr j’ai remarqué un du personnel qui était un peu rude avec nous, mais aujourd’hui il a beaucoup exagéré, il a abusé il s’appelle AMINE, il est venu taper à la porte de notre chambre a 12:05 pour nous demander de sortir parce qu’il fallait pas dépasser 12:00 même si c’est dimanche aujourd’hui 09/04/23 je pense que c’est interdit de taper à la porte il faut juste appeler par téléphone, je lui ai demander juste un peu temps pour qu’on finalise de ranger nos affaires mais avec une façon très très rude avec un ton de vois très élevé il nous a dit de Quitter les lieux, et il nous a encore rappeler une autre fois par téléphone pour nous précipiter de sortir le plus tôt possible meme c’est dimanche et en plus le jour d’arriver il m’a donné plein tarifs 840 dh par nuit j’ai pris deux nuits, j’aurais dû réserver par booking a 690 dh, mais le problème c’est sa façon rude et le non professionnalisme, il faut vraiment embauché des gens professionnels et surtout pour l’accueil parce que ce Monsieur qui s’appelle AMINE n’a rien avoir avec l’hôtellerie et surtout avec son attitude bizarre qui nous a vraiment fait peur, au point que je n’ai pas pu le répondre, j’ai juste pris ma facture et j’ai quitté es lieux comme il a demandé , il faut revoir sa formation. Par contre Imad un homme très gentil Galant et très professionnel et serviable. السلام عليكم ليست بالمرة الاولى التي نأتي فيها الى هذا الفندق وذلك لقربه لحميع الأماكن بمدينة الدار البيضاء رغم غلاء السعر، على العموم في كل مرة نأتي ونجد فيها أمين في الاستقبال نجد طريقته الغريبة في الكلام وملامحه المستفزة، ولكن هاته المرة كان جدجدجد مستفز وغير لبق بالمرة قام بالنقر والدق على باب الغرفة بإزعاج رغم أن ذلك ممنوع لما تكون يافطة عدم الازعاج معلقة، فتحت الباب وسألت مالأمر فأمرني أنه حان وقت المغادرة ويجيب أن نغادر الفندق حالا وكانت الساعة آن داك 12:05 وطلبت منه أن يمهلنا بعض الوقت لتكملة جمع أغراضنا لكن لم يأبه لكلامي وأمرني بطريقة خسيسة وفظة الخروج حالا، ولم يقتصر على ذالك بل نزل إلى الاستقبال واتصل بالهاتف وطلب مني بطريقة غير لائقة الخروج حالا حتى أنتي شعرت بالخوف فنزلنا وخرجنا بهدوء مخيفة من المشاكل المرجو إعادة النظر في الاشخاص تقومومون بتعيينهم وشكرًا

- Location: Near downtown Casablanca, within walking distance of Massira Bvd. and the Kenzi Towers. The Moh V stadium is not far so expect some crowding when there is a football match but nothing disturbing. There are many restaurants in the surroundings : French, Korean, Turkish, Lebanese, Pizza & Fast-food, etc. If you are willing to stay longer and want to cook, there is a carrefour market, a butcher and some grocery stores next to the hotel. - Room: I had a great small flat with a living room, a bedroom, a kitchenette and a bathroom. It is modern, organised and well decorated, clean and tidy. The kitchenette is well equipped, just be careful not to leave sweet food on the counter or you will be invaded by ants. There are many practical storage spaces in the bedroom and the living room, so even if you bring heavy luggage, there is enough space to feel comfortable. - Rooftop : Cosy space to chill out on sunny days and spring/summer nights (Too cold in winter). - Other services : A convenient and free underground parking lot (-1 & -2), two small fitness rooms (-1 & +1) the one in the first floor is just for cardio, the other has a bench and some basic dumbbells. A laundry in floor 0 (extra 60 MAD/machine and 30 MAD/Dryer), the wifi is good. - Staff : They are the highlight and the backbone of this appart hotel. They are professional, helpful, kind, lovely and always smiling. Wether at the lobby, the rooftop, the parking or the room service, this team is wonderful. They made my 2 months stay literally a 'Home trip'.. They deserve all the Best from Accor. - Summary : Whether for a short or a long stay, personal or for business, go there with confidence. I highly recommend.

This hotel is deceptive. The ground floor and lobby is quite nice but the other floors and the rooms are not. The beds were clean and comfortable, the room was decent, and the shower was nice. I did see what looked like a blood stain on the bathroom wall though. The breakfast was good and had eggs, sausage, beans, sweet and other bread and rolls, coffee, hot chocolate, orange juice, chicken, slices, and cheese available. It's located right on a tram line and taxis are going by so the time, yet it's a relatively quiet street. That's the good news, now for the bad. Most of the electrical outlets in the room did not work. The rooms let in all the noise from the hallway and you can hear phones ringing etc. the elevator buttons on each floor don't always work to summon the elevator. There is no safe in the room, and I felt like we needed one. The wifi stopped working often and was quite slow at times. The tap water is not drinkable. The orange juice at the buffet breakfast tasted a bit like Tang. Although cheap, I don't know that it was worth the price.

De retour dans notre 2ème maison à Casablanca et cette fois à 3 avec notre petite fille de 4 mois... le 1er hotel de sa vie qui est très symbolique pour nous...Tout s'est super bien passé et tout a été mis en place pour que notre séjour se passe à merveille pour notre enfant et nous . Le lit bébé était très propre et le matelas de très bonne qualité. La literie et le mobilier sont toujours d'aussi bonne qualité ainsi que la propreté des chambres après plusieurs années et c'est important de le souligner. Le service de ménage et de maintenance est très réactif ainsi que le réception. Un grand merci à Jihane responsable Hebergement qui a pris le temps de bien préparer notre arrivée afin que notre séjour se passe parfaitement bien et que nous ayons à disposition tout ce que nous voulions. Toujours attentionnée et à l'écoute après toutes ces années font que nous sommes de plus en plus attachés à Cet hôtel . Monsieur Samir Qui est à l'entrée de l'hôtel depuis des années pour la sécurité est égal à lui même.. toujours aussi gentil, agréable, prevenant, serviable et ca fait vraiment plaisir. Nous tenons à remercier le responsable restaurant que nous avons rencontré qui a été très gentil et arrangeant par rapport à nos demandes multiples. Merci à son équipe également et un gros merci à Hatim qui s'est très bien occupé de notre petite fille et m'a bcp aidé ! Cela m'a beaucoup touché ! Tout le personnel du restaurant a été adorable avec nous et surtout avec notre petite fille et cela fait vraiment du bien quand on voit que c'est fait avec le cœur ❤️ . Un gros merci nous reviendrons très bientôt .

Positive: While we were waiting for our room to be ready, we were served with complementary fresh juice, and later on with Moroccan tea. The location is great because it is right next to a mall, so you have a lot of options to eat, shop and also an option for currency exchange. Taxis were readily available from the front of the hotel. It is also close to the train station, Casa Voyageurs. After we complained about the breakfast on our second day, the next day breakfast was good and back to normal. We could leave the luggage at the hotel on our checkout day. Staff was friendly and cooperative throughout our stay. Special shout out goes to Ummaimah, Mariam, Fahad and Reeta. They also offered us complementary tea after we checked out and while we waited in the lobby. Negative: We had to wait 10-12 minutes before our room was ready, and this was already within the check-in timings (we arrived around 15:40). I would expect the room to be ready when I arrive. The breakfast experience at the second day was bad because we had to wait 20-25 minutes before we could eat anything as everything was finished (we arrived for breakfast at 09:45). Kitchen staff was either very less or too slow to meet the requirements of the guests, which were not many when we arrived. Whenever we made a request, it was entertained, but we had to chase them for it. Toiletries were below average.

簡直是在花園裡的酒店，環境非常安靜，優雅，乾淨，非常推薦給女性旅客。酒店裡的傢具類也很時尚，摩洛哥風和歐風混起來的印象。庭院地上每天都能看到從書上掉下的花，簡直是繪畫一樣很美麗。工作人員送我花。淋浴室雖然比較小但是有吹風機，大小浴巾，洗髮液，沐浴露等都有，很方便。早餐也很好吃。用餐環境也很優雅。非常浪漫的酒店，我很滿意也很喜歡，下次如有去卡薩布蘭卡的機會我一定會選擇。

Perfect transit hotel in Casablanca. But i was very disappointed because they confused me with someone from saudi who came with a what ever lady. From reception they called me saying your texi driver is down looking for you . I was very tired of the long travel and i was in need of rest . I ask him what for and he asked me that he is looking for a card number. I mentioned that i have nothing to do with it. Again he called saying come down to meet him. Imagine i was so much of tiredness and was in mich need of rest . I have to go down for nothing. When i went out they said its wrong person. I was very disappointed at the hotel especially. How ever i appreciate the airport drop off.