Hotel Mesra keluarga di Catalina Foothills

Overall Great hotel nice property. Room was clean and bed comfy! Check in experience: 1 star, someone needs to learn customer service! I checked in as part of a group that was using the hotel for a conference. When I checked in I asked to block room charges. I gave my card and then told my card was declined. I asked how much was attempting to be charged? Answer $1300 for a 4 night stay? I asked for clarification well “incidentals” are the full stay plus $104 a night! *** not once was this communication. The only solution from the manager was to split it between card, again ***. After 30 mins of “discussion” finally got to blocking room charges which I asked at the start and to charge only the 4 day stay. Ok that is what I wanted to do no biggie. Restaurants: the grill by the pool AMAZING! Great food decent price for resort food. The restaurant inside by the coffee bar short staffed and horrible service! Waited 30 mins to be served then no refills BUT HAD TO PAY the mandatory 22% gratuity for non existing service. They knew they had a group with a few hundred guest and should have staffed appropriately. The HUGE and I mean huge bath tub was a little hard to maneuver, having to hike your leg to touch your nose to get it over the edge made bath time challenging. If you wanted a bath it took close to 45 mins to get the water to a bath level unsure how long to fill it up, someone please time it! Other then that conference room was great and was cleaned set up as requested, air conditioning was rough but it is summer in Tucson so that was expected.

Dengan penginapan di Ventana Canyon Club and Lodge di Tucson (Catalina Foothills), anda akan berada tidak jauh dari Ventana Canyon - Mountain Course dan 6 minit berjalan kaki dari Kelab Golf dan Raket Ventana Canyon. Hotel pangsapuri mesra keluarga ini berada 11.1 km dari Denai Finger Rock dan 18.6 km dari Universiti Arizona.Bersantailah di spa perkhidmatan penuh, di mana anda boleh menikmati urut, rawatan badan dan rawatan muka. Setelah berlatih hayunan anda di padang golf, anda boleh berendam seketika dalam salah satu daripada 2 kolam renang terbuka. Ciri-ciri tambahan di hotel pangsapuri ini termasuklah akses Internet wayarles percuma, perkhidmatan rencam dan perkhidmatan perkahwinan. Tetamu boleh pergi bersiar-siar dengan menumpang pengangkutan ulang-alik percuma, yang beroperasi dalam lingkungan jarak 2 bt.Nikmati juadah di restoran ataupun berjamu selera dalam bilik dengan menggunakan perkhidmatan bilik (semasa waktu terhad) di hotel pangsapuri. Hilangkan rasa letih di penghujung hari dengan minuman di bar/ruang istirahat atau bar tepi kolam. Sarapan penuh disediakan pada setiap hari dari 7:00 hingga 11:00 dengan dikenakan bayaran.Kemudahan yang ditampilkan adalah termasuk pusat perniagaan 24 jam, perkhidmatan limousin/kereta bandar dan daftar masuk ekspres. Kemudahan acara di hotel pangsapuri ini terdiri daripada ruang persidangan dan bilik mesyuarat. Letak kenderaan valet percuma terdapat di tapak hartanah.Selesakan diri anda di salah sebuah daripada 50 bilik tamu yang dihias secara berasingan, serta menampilkan dapur dengan peti sejuk dan ketuhar. Katil anda disediakan dengan peralatan tempat tidur premium dan semua bilik dilengkapkan dengan katil sofa kelamin. Bilik mempunyai balkoni atau laman dalam berperabot persendirian. Televisyen skrin rata 42-inci dengan program kabel disediakan untuk hiburan anda, manakala akses Internet wayarles percuma membolehkan anda sentiasa berhubung.