Hotel Mesra Haiwan Peliharaan di Shanghai

We had such an amazing experience at this Disney hotel, and I truly feel like this property deserves every bit of praise. My husband, our 6 kids, and I traveled all the way from Orlando, Florida in America, and after such a big trip, staying somewhere this welcoming, clean, and well-run meant so much to us. From the moment we arrived, the staff made such a strong impression on me. Every single person we interacted with was incredibly kind, welcoming, patient, and genuinely helpful. It did not feel fake or forced at all, it felt like they truly cared about making sure our stay was comfortable and special. One thing I really want to mention is that even with us traveling from America, the language barrier was honestly not hard at all when dealing with the staff. That was something I truly appreciated. Everyone was so kind, so patient, and so willing to help that communication never felt stressful. They made everything feel easy and comfortable, and that meant a lot, especially traveling with a big family and small children. No matter what we needed, they did their best to help us understand and made sure we felt taken care of. That level of effort, patience, and kindness goes a very long way, and they really made us feel welcome. The staff went above and beyond in so many little ways, and those things really added up. Any time I had a question, needed help, or wasn’t sure about something, someone was there with a smile, ready to help without hesitation. That kind of service stands out, especially when you are traveling with family, and it made such a huge difference for us. They were not just “nice” .They were the kind of staff that makes you stop and think, wow, these people really care. You can feel when people are just doing a job, and you can also feel when people are truly making an effort to give guests a great experience. This staff absolutely did that. Now let me talk about the cleanliness, because honestly this is one of the cleanest hotel properties and rooms I have ever seen in my life. I do not say that lightly. The moment we walked in, everything looked absolutely spotless. Not just tidy, not just “good enough,” but truly immaculate. The room looked fresh, polished, and cared for in a way that is hard to explain unless you see it for yourself. Every surface looked pristine. The floors were clean, the bathroom was shining, the bedding felt fresh and perfectly maintained, and the entire room gave that rare feeling of being deeply, properly cleaned. There was not that uneasy hotel feeling some places have where you start wondering what has or has not really been cleaned. This place felt the complete opposite. It felt sanitized, refreshed, and cared for to the highest standard. The room was so clean that it immediately made us feel comfortable enough to fully relax. When you are staying with children, cleanliness matters even more, and this hotel absolutely exceeded expectations. I noticed the details, and the details matter. The bathroom was spotless, the beds looked crisp and fresh, the furniture was clean, the floors looked amazing, and the whole room felt like it had been cleaned with real care and pride. Even beyond the room itself, the entire property was unbelievably clean. That is what impressed me so much. Usually a hotel might have a nice room, but the hallways, common areas, elevators, or grounds do not always match that same level of care. Here, the cleanliness was consistent everywhere. The entire property was beautifully maintained, and you could clearly tell that cleanliness is taken seriously at every level. Everything looked so well-kept, so polished, and so intentionally maintained that it honestly made the whole stay feel even more luxurious and relaxing. It is such a good feeling to be able to fully settle in and enjoy your stay without noticing dirt, neglect, or things being overlooked. This hotel gave us that peace of mind completely. You can tell there is real effort behind the scenes to keep ever

A Hidden Gem – Peaceful, Pet-Friendly, and Exceptionally Hospitable! I cannot say enough wonderful things about my recent stay at this homestay! From the moment I arrived, I was welcomed with genuine warmth and kindness. The hosts are some of the most thoughtful and caring people I’ve ever met — they truly went above and beyond to make sure I was comfortable and had everything I needed. One thing that really stood out was how **pet-friendly** the place is. I brought my dog with me, and he was in absolute heaven! He had the freedom to roam around the property, enjoy the open space, and relax just as much as I did. It was such a relief to find a place that treats pets like family — it made the stay even more special. The homestay itself is beautiful— every corner of the space is thoughtfully designed, cozy, and spotless. It has a peaceful charm that makes it feel like a true escape from the noise of everyday life. The surroundings are calm, quiet, and perfect for anyone looking to unwind and recharge. I spent hours just enjoying the tranquility. Another big plus was the convenience. There are shops and small stores you can order from, so I was able to order anything I needed with ease. The hosts even helped me get some medication- which is something I’ll never forget. Their care and attentiveness made me feel safe and looked after. Every interaction with the hosts was a delight — they were never intrusive, but always available if I needed help. It’s rare to find such a perfect balance of professionalism and heartfelt hospitality. They truly made me feel at home. I’m already counting down the days until I can return. If you're looking for a peaceful getaway with incredible hosts, pet-friendly freedom, and all the comforts you could ask for, this homestay is an absolute dream. I can't wait to come back and soak in the peace, the kindness, and the beauty all over again. Highly, highly recommended! The breakfast was also very nice- they made us this delicious toasted sandwich.

I had a really lovely stay here and felt warmly welcomed from the moment I arrived. The staff are absolutely adorable — kind, respectful, attentive and always ready to help. They were happy to help with my luggage, answer my questions and make sure I had everything I needed. Even after arriving, they kept in touch and were always willing to help whenever I needed something. This kind of genuine hospitality really makes a difference. My room was spacious, comfortable and had a lovely vintage style, which I really enjoyed. Everything I needed was there, and even a little more. The breakfast was also good and gave me a nice start to the day. The location is wonderful if you want to experience the atmosphere of old Shanghai. I loved walking around the neighbourhood and discovering everyday life, the little streets and the local atmosphere. It is also very close to Yu Garden, which is a big plus. Overall, I really enjoyed my stay. A charming place, lovely people, a great location and a very reasonable price. I would happily come back and would definitely recommend it to anyone who wants to experience a more authentic and warm side of Shanghai.

We are a group of 12 with 5 kids and elderly. The environment is fantastic. Away from the buzzing city. 15-20mins drive away from Disneyland. Makes it easier to manage for early entry to Disneyland. Staff there are very friendly. They’ll create a WeChat group which guest could communicate or send their requests.

Really nice place with good value if you want to go to Disneyland or just want to enjoy some time out. It's quite new and modern and the hosts are very nice. The room has one of the best layouts I've ever experienced. And it has a projector, so you have a giant screen (only Chinese, no English though). :)

Booking Experience The booking process was straightforward through trip.com. After selecting the villa and completing the payment, I received prompt communication from the property manager, providing essential information about our arrival and check-in. 在 trip.com 上预订过程非常简单。选择别墅并完成付款后，我收到了物业经理的及时沟通，提供了有关我们到达和入住的必要信息。 Arrival and Check-in The check-in experience was smooth, thanks to the self-check-in option, which made everything hassle-free. 入住体验非常顺利，自助入住选项使一切变得轻松愉快。 Accommodations The villa was well-equipped, featuring a full kitchen with a frying pan, cooking pot, steaming pot, and all necessary utensils. There were 3.5 bathrooms stocked with complimentary toiletries, including house shoes, toothbrushes, toothpaste, towels, rugs, soap, shampoo, and hand wash. The fully functioning fridge, complete with a refrigerator, semi-freezer, and freezer, was ready for use. 别墅设施齐全，配有全套厨房用具，包括炒锅、炖锅、蒸锅和所有必要的餐具。共有3.5个浴室，提供了免费的洗漱用品，包括家居拖鞋、牙刷、牙膏、毛巾、地垫、肥皂、洗发水和洗手液。功能齐全的冰箱配有冷藏室、半冷冻室和冷冻室，随时可用。 Amenities The backyard was a highlight, with outdoor seating and a grill for barbecuing. Inside, there was a dining room with ample seating. The location on Chong Ming Island made it easy to reach by taxi, and the surrounding neighborhood was quiet and beautiful. 后院是一个亮点，配有户外座椅和烧烤架。室内有一个宽敞的餐厅。位于崇明岛的地理位置便于打车到达，周边环境宁静优美。 Staff and Service The property manager was exceptionally friendly and helpful, exceeding my expectations by being available throughout our stay. They even surprised us with delicious local desserts and cakes, which were a delightful treat. 物业经理非常友好和乐于助人，超出了我的期望，在我们整个住宿期间都可随时联系。他们甚至给我们送来了美味的当地甜点和蛋糕，令人愉悦。 Dining Options We had several dining options nearby, including Korean restaurants and fried chicken spots that offered delivery. We especially enjoyed the local Chinese cuisine, and everything we tried was delicious. 附近有几家餐饮选择，包括提供外卖的韩国餐厅和炸鸡店。我们特别喜欢当地的中餐，尝试的每一道菜都非常美味。 Overall Experience Our overall experience was very positive. The kids loved the villa, particularly the fourth-floor basement, which was equipped with a karaoke machine, arcade games, a Mahjong table, playing cards, and various board games. 我们的整体体验非常积极。孩子们喜欢这栋别墅，尤其是四楼的地下室，配备了卡拉OK机、电子游戏、麻将桌、扑克牌和各种桌游。 Recommendation I would definitely recommend this villa to others. I suggest communicating with the property manager beforehand if you have any specific needs not covered in my review. 我会毫不犹豫地向他人推荐这栋别墅。如果您有任何我未提及的具体需求，建议提前与物业经理沟通。

The view from the accommodation was exactly like the photos, and it was perfect for experiencing the beauty of the water town. The host was very kind—despite my early arrival just to store my luggage, she came right away and guided me through the place. Since she runs several different buildings within the Zhujiajiao area, it’s a good idea to contact the host before you arrive. The locations shown on Trip.com and Amap are slightly off, and they may lead you along the wrong route when walking (they directed me to a path on the opposite side of the river with no way to cross). Unfortunately, the day I arrived was quite cold. Although there was a heater/AC unit, the loft-style layout caused most of the warm air to rise toward the upstairs bathroom, leaving the bed area on the first floor a bit chilly during the night. Better heating on the first-floor sleeping area would be helpful. Still, the owner shared lots of useful tips about sightseeing and good restaurants in Zhujiajiao, which made the trip really enjoyable.

If you’re considering this hotel, do yourself a favor and book it. Highly recommend. Initially I wasn’t too sure as this is a new hotel with not too many reviews, but I am glad I gave it a chance. I stayed here for five nights as I was in town visiting some friends. It was easy to get to from Pudong Airport - around a 40 minute taxi/didi. The area is great: lots of restaurants and malls within walking distance yet still quiet. There’s a Luckin Coffee and Family Mart convenience store just a few min walk away. Subway is also nearby, maybe a 10 minute walk to closest station. The room itself is great: new, clean, comfortable. As it is a service apartment style, you have a big fridge and a kitchen area with a sink and an induction stove. There was also a couch, table, desk, and TV. Very comfortable for a solo traveler like me. The amenities are plentiful. I didn’t get to try the gym and breakfast but both looked good. Super convenient to ask for additional items like water through WeChat and they send it up via a robot. I also ordered a ton of stuff off Taobao, and it’s very convenient to have a package locker and rack right next to the hotel. Remember to include your room number if you are ordering anything — it will make finding packages much easier. All the staff were very friendly. I even had them help with me a Taobao return. The security personnel greet you by the door, which is a nice touch. 1000% would stay here again the next time I am in Shanghai. Thank you for your hospitality!

This apartment is in a very ideal location for visiting Yu Garden. The view from the balcony is amazing. There is a lot of construction right outside of the building though, which blocked off a lot of roads, so calling a DiDi was a little tricky - we had to walk to a road a few blocks out to get one. It’s very close to the subway so that’s another plus.

前段時間出遊，住的體驗感超好，必須安利！ 一踏入酒店，香氛縈繞，前台工作人員笑臉相迎，快速辦好入住還貼心推薦周邊景點。客房佈置雅緻，床品親膚，一睡解乏，智能設備超便利，窗簾燈光一句話搞定。