Hotel 5 Bintang Terbaik di Catania

This is not the five star hotel it purports to be and was a great disappointment to us on our recent stay. The staff on reception were polite and professional, and when asked a direct question were helpful enough, but at check-in omitted to tell us some basic information (where the breakfast room is - impossible to find independently - and the fact that there is a lido down the road where hotel guests can use the sun beds free of charge and which has a good restaurant). Our room had a number of basic faults which should have been picked up by housekeeping. The light over the bath didn't work, the battery was hanging out of the safe's door, there was a big crack in the window and the kettle spout was chipped. As other reviewers have noted, WiFi and air conditioning are sporadic. The pool area felt tired and tatty, and loud music played there all day. It's not a place you want to spend time. Breakfast was acceptable, but the staff were not welcoming or helpful. When food ran out it was generally not restocked. There was a very strong smell of bleach throughout the hotel corridors and in our room; I suspect it was masking a more unpleasant odour. Essentially, I would avoid staying here.

Il personale di Palazzo San Giorgio è molto disponibile e competente, mi ha fornito tutte le informazioni che ho richiesto durante il mio soggiorno (indicazioni stradali, ristoranti, musei ecc). Ho alloggiato una notte in una bellissima ed elegante junior suite, luminosa ed estremamente pulita. Ho trovato l’arredamento dell’intera struttura molto moderno e curato nei minimi dettagli. Quello che mi è piaciuto di più è stata la colazione….buffet vastissimo e tanta scelta anche alla carta. Sebbene sia molto bella la spa non è grandissima e questo la rende un ambiente accogliente. Super raccomandato!!

First of of all I want to thank Vincenzo and Claudia C at the reception. They are a very good asset for the hotel, always very prompt to help with excellent service always with a smile. Our room was very clean, I thank Giusi, at the first floor of the hotel ,she really does her job very well with attention to detail, most of the times you rarely find even in 5 star hotels,she is an other asset. The hotel is very comfortable, good position, very clean and has great safe private and secure parking. Definitely will revisit when in Sicily.

We recently stayed at the Four Points Hotel and had an absolutely wonderful experience. The standout feature of the hotel was definitely the stunning sea view from our room! The breakfast was also a highlight of our stay – there was a huge variety of fresh, delicious options available, and I particularly enjoyed the fresh orange juice! We also liked the beautiful art gallery, which was filled with a diverse collection. From the elevator you have a wonderful view of the lobby and the restaurant, which are surrounded by plants. Overall, We had a fantastic time and would highly recommend it to anyone looking for a peaceful and rejuvenating getaway. Thanks for the friendly service and see you again soon! Max & Janet

酒店位置很好，在市中心，交通非常便利.房間麪積很大，入住很舒服.酒店前台態度很好，入住很順利.性價比比較高，推薦入住

This hotel made our holiday. Granted it’s not in the best area but we absolutely loved it. The room was huge, spotless, modern and has everything you need. We were road facing so the road noise was there but it didn’t bother us as up with a 9 year old at 7am! The beds were very comfy and for Italy in our experience this is rare. The pool area was lovely, the pool wasn’t big but big enough for the amount of guests. The reception staff were all welcoming and helpful, the staff working on the bar and at breakfast were all fab and spoke good English. The breakfast was very fresh with plenty of continental choice. We also had a light lunch on a couple of occasions which was lovely. We hired a car which you definitely need as nothing in walking distance apart from a little bar/coffee place across the road. The car hire at the hotel was €100 per day but we found a local company before we flew out for £400 for the week so it’s better to look around. We managed to park at the hotel no problem. €40 in taxi from airport to hotel. Going into the city and driving was something else. Parking is hard work but overall we loved it. We have been all over Italy for the last 12 years and I must say the food we had in Sicily was truly the best. We ate a lot of fresh fish. Places to visit Mt Etna - €90 in cable car but worth it Etnaland water park €80 for 3 people but it’s amazing for families and would highly recommend Taomina - the beach was stoney but a beautiful place. Absolutely full of tourists though. Overall our second visit to Sicily did not disappoint, my family had the most amazing time. It’s not your typical ‘family’ holiday but that is why we liked it so much. We would stop at this hotel again and again and would highly recommend

Great location, clean, comfortable and spacious room. The hotel is just steps away from the Duomo, where there are many nice places to eat, have wine or delicious canoli. The pretty lady at reception (I forgot to get her name) gave us excellent recommendations for restaurants and local shopping. We enjoyed our time there very much.

Très bon accueil, nous sommes arrivés bien avant l'heure du check-in mais nous avons pu laisser nos bagages qui ont été montés ensuite dans notre chambre. Le réceptionniste, très gentil et aimable, nous a donné un plan de Catane et nous a donné de bons conseils pour nous promener et pour les restaurants. Nous sommes allés déjeuner et nous sommes revenus ensuite. La chambre était très grande et très bien aménagée, la literie excellente et la salle de bain très belle et agréable. L'hôtel a une décoration design tout en gardant la majesté de l'ancien palais. Nous avons très bien dormi car la rue est relativement calme et il y a un très bon double vitrage. Le petit déjeuner est très copieux, servi sous forme de buffet dans une salle agréable. Nous avons apprécié d'avoir, entre autres, des fruits frais. A notre départ, nous avons pu laisser nos bagages à l'hôtel pour nous promener tranquillement dans Catane, notre avion étant en soirée. Le réceptionniste nous a appelé un taxi pour l'aéroport. Nous sommes ravis de notre séjour dans l'hôtel Romano House et nous recommandons fortement cet hôtel qui est d'un excellent rapport qualité/ prix.

I had high expectations of the plaza hotel , Catania . Classed a 4* . The rooms are lovely , nice decor , spacious enough with mini bar . Bit shabby in the bathroom . Rooftop bar is stunning but very highly priced for what it is so one to avoid I’m afraid if you don’t want to break the bank ! Breakfast is nice , served in the rooftop bar area , lots to choose from with decent staff who try to help with limited English spoke . Reception area has musty smell , needs upgrading to match rest of hotel . Reception staff speak decent English but not too knowledgeable. Lack of public buses here so had to use the expensive taxis service which the hotel will arrange for you . Expect to pay between 15/19 euros to the central area wher you will find the Douna catherdal piazza with its many bars and restaurants and shops . Taxi rank beside side of Douna for return to your hotel . I fell in love with Catania but would stay at a more central location next time as the constant taxi fares did add up to an extra expense . Across the road from the plaza is a lovely beach bar with lovely sea views and the staff here are great so worth a visit . Supermarket just a few yards from hotel. No beach as stated , but you can hire a bed at the beach restaurant for about 10euro .

ETNA SUIT was beautiful place to stay very central near to everything (on main road) but still quite. My room had small balcony with view of amazing Bellini Garden it was comfortable, clean and it was cleaned every day. Before I arrived they where in contact with me and gave me codes to get in Check in was smooth and at that point a realised that I forgot my phone charger and they kindly lend it to my for length of my stay - I am so grateful On first morning I had early tour 8:00 and they are so kind to serve breakfast a bit earlier for me so I can comfortably enjoy my breakfast and be on time for tour. - I appreciate they kindness and understanding Patisserie Savia next door is well known for delicious Sicilian food From hotel everything to see in Catania is leisurely walk I'll definitely come back