Hotel 5 Bintang Terbaik di Catania

Dreadful. The customer service was awful. The beachfront service was even worse. The guy at the entrance to the beach was rude, unhelpful and ill mannered, even shouting at my daughter at one point. The beach guys just sat there all day despite dirty deck chairs covered in ash from the day before. At the pool they had no towels and at one point no glasses for any drinks. There was a fight between two dogs by the pool, even though its mentions no pets. The pool staff spent most of the day on their phones. The saving grace was Gaetano he was excellent.

I really loved this hotel. I found Catania to be gritty and dirty, though it had some good food and the area around the Duomo was somewhat magical at night, but the hotel was a comfortable and quite refuge. The room size was comfortably ample (not huge), though with a small closet. I really enjoyed the design, with its stone walls and modern bathroom. The service was very good. Having said all that, the breakfast was probably to best part of our stay; it had most of the Sicilian specialties I had on my list, aranccini, cannoli, stuffed zucchini flowers, cassata. They usually serve granita for breakfast too, but they had just stopped the week before for the season. I am very happy I chose to stay here.

We needed a hotel room close to Catania’s airport because we had an early morning flight. I was reluctant to book at this hotel because it got horrible reviews. I took a chance and we were pleasantly surprised! The hotel is reasonably priced, the rooms are clean and it’s really close to the airport! They have free shuttle service to and from the airport. We needed a 5am shuttle and they were right on time! We were scared to eat there after all the negative reviews, but the food and wine was great! They had a friendly staff and provided great personal service! We both had delicious pasta dishes and actually all the food looked good! The only negative was the look of the hotel outside. They clearly need to fix up the property on the outside, but I’d prefer a clean room and a good dinner! Don’t listen to all the bad reviews, this hotel is perfect for a one night stay before or after a flight!

Room good. Pool, bar and restaurant staff good. Breakfast not good. Breakfast Staff need to smile they look unhappy and sulking. Cooked breakfast is disgusting - the scramble eggs are the worst i have ever seen. How you can do that to eggs i have no idea. Sausage and bacon poor too. Please chef and management try the cooked breakfast for 10 days. I am not sure you would eat it yourselves. Better remove from menu than serve that it does not represent good italian cuisine. Would be nice to have some more fresh fruit e.g. grapes. Only one lift works.

Love the very convenient location right in the middle of Via Etnea, walking distances to most of the major attractions. Front Office is warm and very helpful in providing us with information and map upon checking in. Room was great and very comfortable. We were an hour early for check-in, and the room we booked wasn't available then. Instead, we got a surprise to be able to check-in into a bigger room. Breakfast is fabulous with lots of choices. Highly recommended. The property is right opposite the Rinascente departmental store. Before careful if you are claiming VAT refund. My tax refund of over 200 euros was disallowed as the tax refund form prepared by them deliberately omitted the last digit of my passport number.

Albergo molto nuovo, si raggiunge facilmente con un bus che passa in centro, anche se ci vogliono una 20 di minuti. Personale super cordiale e disponibile. Camera molto grande e luminosa. Bagno con tutto il necessario e molto pulito. Colazione decisamente abbondante e molto variegata. Decisamente soddisfatto del soggiorno

The hotel is very well situated, but the fish market is just in the back of the hotel, so for some guests, the noise that starts at 5 am could not be the best experience. For me, that was not a problem. The hotel has a lift, but be aware that some rooms do not have full access without stairs, so if you have any kind of mobility limitation, please contact the hotel. There is a spa and a relaxation area in the open air on the last floor. Our room was quite spacious. The reception was very nice. The reception staff is in the hotel only from 8 am to 10 pm, but there is a security company that answers the door. A nearby hotel has a parking area, about 5/8 minutes' walking distance from the hotel. It is on a patio around another hotel.

Très bon accueil, nous sommes arrivés bien avant l'heure du check-in mais nous avons pu laisser nos bagages qui ont été montés ensuite dans notre chambre. Le réceptionniste, très gentil et aimable, nous a donné un plan de Catane et nous a donné de bons conseils pour nous promener et pour les restaurants. Nous sommes allés déjeuner et nous sommes revenus ensuite. La chambre était très grande et très bien aménagée, la literie excellente et la salle de bain très belle et agréable. L'hôtel a une décoration design tout en gardant la majesté de l'ancien palais. Nous avons très bien dormi car la rue est relativement calme et il y a un très bon double vitrage. Le petit déjeuner est très copieux, servi sous forme de buffet dans une salle agréable. Nous avons apprécié d'avoir, entre autres, des fruits frais. A notre départ, nous avons pu laisser nos bagages à l'hôtel pour nous promener tranquillement dans Catane, notre avion étant en soirée. Le réceptionniste nous a appelé un taxi pour l'aéroport. Nous sommes ravis de notre séjour dans l'hôtel Romano House et nous recommandons fortement cet hôtel qui est d'un excellent rapport qualité/ prix.