Hotel berhampiran Patria De Cebu Inc, Cebu

I love the water dispenser idea to reduce plastic use. Can take hot, normal and cold water from the machine near my room 605. I felt so familiar when I decided to book a night here. When I went into the room I opened my email to see that I stayed once on 21 March 2019. Room is very large and comfortable although not new. The charming of the hotel and staff are still the same. Breakfast is set and simple. Restaurant is closed at 21:30pm so we had to walk outside to have dinner. Easy to find places to eat around the hotel. Near 2 Robinson malls at the roundabout and near a convenience store. Deposit 1,000 Peso. 7th floor has very high walls around so views are blocked. If they renovate, hope that they would make glass fences instead.

We had overall very pleasant stay at the Amber Hotel. It has good location close to many restaurants and you can easily take Grab to anywhere in the city. The breakfast is in the restaurant downstairs, they only serve filipino breakfast, not much to choose from for vegetarian. Also you need to ask if you want cleaning or change of towels, which is not problem. Just something to keep in mind. I asked if I could borrow an iron, it was never delivered even after asking 3 times.

Good location with wide range of amenities. Hotel and room itself are clean, well-maintained with good internet connection. I came with my spouse and small kids, employees (like Riza and Girlie) were helpful and attentive to our needs. My family felt at home during our stay. Everything was very convenient. Good value for money.

Checked in at 5:40 PM, I booked for queen-sized but it’s not available they said booking isn’t guaranteed. So if you want to get the room that you want, check in on time. We settled in a 2 single-bed room for a night (Room 922) and requested to be transferred on queen sized bed the next day (Room 613) which took awhile btw, if you have errands transferring of rooms is a hassle. Anyway, room 922 was noisy at night as it is facing the port area which is in operation 24/7. TV was ok at first but later on it didn’t work, signal interruption. When entering the room, I always check the sheets first for stains and bedbugs. No bugs but the bedsheets had stains, I don’t know how they did their laundry but they aren’t doing a good job removing the dirt. When we were transferred to 613 the sheets were heavily stained, I requested it to be changed good thing they changed it right away. Bathroom tissue was low quality, bring your own if you’re very particular with tissues. Breakfast was mediocre. Wifi was spotty. AC unit worked well. Staff were courteous and location was good, just across SM Cebu/ North Bus Terminal. Will I come back? For location and just one night stay maybe yes. For other reasons, no.

The hotel is along the hi-way very accessible to Ayala malls, Pier 1, Airport,Sm seaside, Robinson Galleria, Market, staff very helpful and friendly, service excellent..... restaurant classy.... I'm happy and satisfied.......

We checked in last Sept.15-17 in Fili hotel we had a blast my family were satisfied all the services they offered. The hotel is a five star hotel, so its all worth it what you paid for. The last day we checked out accidentally we left my sons’s iphone in the room we noticed it when we were on the road heading home. I messaged the duty manager MR. STEVEN ROYO SANTIAGO assured to me that phone is just there in the room. Other staff were looking and asking others to help them to find until MR STEVEN SANTIAGO personally went to the room and searched and he found it. I am so happy, HONESTY and INTEGRITY is the right words for you sir STEVEN thank u so much.

This visit to Marco Polo truly saddened me. If you read some of my past reviews of this hotel I noted it was my favorite place to stay anywhere in the world. This was my first post Covid visit and I was shocked and disappointed. - Basic maintenance has not been completed. For example, there is a glass elevator that goes to Blu their rooftop restaurant. This elevator was out of order and when I asked why I was told “Covid.” Covid travel restrictions were lifted a long time ago and that’s no excuse. In a second example, we returned to our room after a long night and the key did not work. It turned out the battery in the electronic device on the door needed to be replaced and the front desk understand the issue immediately, so this must happen often. Good hotels replace these batteries on a schedule so the guests never suffer from dead batteries. - Service, which used to be outstanding?@, is now unacceptable. First, the English language skills of most employees we encountered were sub par. Second, the person who checked me in was being trained, so the check in process was very slow. Third, service at the poolside bar during lunch was slow, the waitstaff inattentive and they failed to include my banana shake on the bill so as we are leaving the grab us and give us a second bill to pay. Fourth, service at breakfast was terrible. I had to ask for black tea three times before I got it, seeking some out 3 times as no one ever came to check on us. When we arrived around 9 AM there was no bacon (later replenished with bacon that looked so bad I did not even try it, fatty and not crisp), there was 1 banana, which was never replenished, there were no juice glasses (later replenished). The food quality was adequate but not nearly up to pre-Covid standards. Overall the service was lacking. - I was also disappointed that the lobby lounge, which used to have live music every night now has piano music only and only 1 night per week I am told. - There was a cart of dirty linens in our hallway both days Some of these things are not expensive or hard to fix. It doesn’t cost a lot to have live music in the lounge nightly as there are lots of singers groups looking for opportunities. It doesn’t cost a lot to make sure you change door card batteries regularly Others are basic requirements if doing business. For example you don’t leave a glass elevator to one of the most expensive restaurants in Cebu out of order for month/years. I am purchasing a condo unit in Marco Polo residences and expected to regularly visit the hotel for meals/drinks, but if this is the quality and service we can expect, then I will not be utilizing their services.

I was looking for a hotel near the airport and near the grocery and restaurants during a recent trip to Cebu. My usual stay had a big price increase and since it was far from the airport, I tried looking for a new hotel. I used to stay at other hotels near Felicity and thought that the prices were a bit steep for hotels without pools. I chanced on them while browsing Google Maps and gave them a call. It's good that they had a vacancy and so I made my way from the client site to the hotel. I was pleasantly surprised with the bright lobby. The single room, though, had a weird layout with the sink just behind the door but not inside the bathroom. Still it was value for money because it had hot and cold water, a cool air conditioner, a refrigerator, a flat screen TV and clean sheets. Since it was just beside the highway, I expected to hear scooters darting across. Well, most of the noise came from fellow guests walking through the corridors after making bar crawls, I guess. Aside from that, the hotel is great value for money. I'm looking forward to staying with them in future trips.

Plantation Bay is again my favorite hotel on Mactan. I was there August of 22, January of this year and just finished a stay in May. Here are some things to consider about Plantation Bay: - It’s the only large Filipino owned resort on Mactan and they must treat there staff incredibly well because everyone I spoke with has worked there 10+years - unlike other resorts they have a no tipping policy - The large salt water lagoons are beautiful and large enough that they never feel crowded - Plantation Bay offers a variety of food options for every taste - They have a wide variety of on site activities and offer multiple excursions outside the resort for reasonable prices To be fair there were a couple of things that could improve but those are minor - The beach towels need to be replaced. The bathroom towels are great but the beach towels were old and thin - During busy periods when you call bell service or guest relations the phone just rings with no answer. Overall though, this is the best place to stay on Mactan. Great service, unique activities, great staff, and some of the best swimming pools anywhere Here are some tips: - if you are not traveling with kids, the waters edge rooms are amazing. You can step from your deck directly into the lagoon - Consider the Route 66 Diner for breakfast. Good food and never crowded -A romantic dinner at Palermo’s is a great option on site - I paid the extra $50 to have a car drop us off and pick us up at our room and it was definitely worth it. You get checked in/out at your room saving time Highly recommend this great hotel

We had the pleasure to eat at Belmont Cafe. It was an exceptional experience and the service was second to none. From the greeting upon entry to the quality of food and the attentiveness we received, the entire time was incredible. We had the four cheese pizza, fresh lumpia, Laing and other items. The food was beyond delicious and can’t wait to taste more dishes in the future. We want to give special recognition for Chef Ri, she checked on us to make sure we enjoyed the food, a rare thing and much appreciated. Special recognition as well to our server Michael, he went above and beyond to make our visit memorable and was one of the most attentive I have seen, he provided the highest quality of service and others in the future will have a hard time matching his skills. Thank you for all you did to make our dinner one we will not forget.