Hotel berhampiran Saint Francis De Assisi Chapel, Cebu

The units were not brand new but they were very clean (no cockroaches which is important for me) spacious, and had all that we needed to make our trip comfortable. Breakfast buffet is very good. We stayed for 31 days so realistically, sometimes there will be food items that are on the repeat. What makes staying here so special is actually the staff. They are amazingly nice, pleasant, respectful and very helpful. Special mention to Seira and Joyce from the business center who responded to all our concerns in a timely manner. Then to the Puso Restaurant staff John and Mark who always greet us with a smile and made sure we had our coffee and drinks ready when we have breakfast. The location is also very good, just a few mins walk away from Ayala Mall. We highly recommend booking here.

Upon arriving at the hotel, all the staff were incredibly accommodating, friendly, and professional. Stephen at the front desk was especially helpful, and it was clear he excels in hospitality. He made our check-in smooth and was very supportive with our stay extension as well. I have stayed in several seda chain around Philippines, but this is by far the best. Breakfast is good, housekeeping and guest service is also really great. Overall worthy of the hotel price and best location.

I recently stayed at Bai Hotel and had a mixed experience. The hotel itself was impressive, with clean and well-maintained rooms, modern amenities, and a comfortable atmosphere. The location was also convenient, offering easy access to local attractions and public transportation. However, my experience with the front desk staff was less satisfactory. While they were not overtly rude, I found them to be impractical upon my check in. This lack of attentiveness somewhat overshadowed the positive aspects of my stay. Overall, Bai Hotel has many strengths, but improvements in customer service would make a significant difference. I would consider staying here again if those issues are addressed

The location is a strong point, being pleasantly separated from the bustling city area, offering a more relaxed and serene environment. The resort features a variety of amenities, including a beach, pool, spa, gym, and bar, catering to both indoor and outdoor activities. However, it's disappointing that some areas were closed, and there was a noticeable lack of maintenance in the facilities. Unfortunately, our experience with the room was quite poor. While the room was spacious, there were several issues: some lights were not working, the air conditioning unit was leaking, and there was a water interruption that affected the supply for most of our stay. On a positive note, the service crew were extremely accommodating and welcoming, which made a significant difference to our overall experience. The breakfast buffet, sky bar, and beach bar served excellent food, living up to expectations. The gym, although equipped with all the basic necessities, showed signs of neglect and was not well-maintained. One commendable aspect of the resort is its safety, especially with the high number of day visitors and foreign tourists, which adds to the feeling of security within the premises

This was a nice resort. The service staff were kind and accommodating and let me check in early and upgraded my room when I told them I’m checking out at midnight and won’t even be sleeping over. It was so nice to just enjoy a pool day right before our 2:40 am flight. We had fun, took naps, and didn’t have to go to their airport too early to wait around. The evening buffet was delicious. We wanted to get a massage but the price was too much compared to other places. The beach was great to snorkel and we had a lot of fun looking at the fish. They had a fire show by the pool in the evening. Just a few concerning points: -The water from the shower was warm but didn’t get hot enough to enjoy so we had to take a bath instead which provided a good temperature - They need to update their carpet in the room so it looks more modern. This carpet looks like from the 90s. I know it can’t be that old but it’s got that vibe. -Two slides in the kids’ area were closed and not able to be used -Wave pool was closed I guess I knew this would happen. When you go to these kinds of places, there’s always something that’s closed or broken. -The beach sand is very hard, wear water shoes All in all, it’s a nice resort. Very bustling, full of energy and lovely.

One Tectona Hotel exceeded our expectations during the Cebu Swing: Golf Tourism Famtour. The staff were incredibly attentive and accommodating, ensuring every guest felt welcomed and valued. The amenities were top-notch, providing a perfect balance of relaxation and convenience. The food was delicious, offering a delightful array of culinary delights that satisfied even the most discerning palates. And as for the rooms, they were spacious, comfortable, and beautifully appointed, providing a serene retreat after a day of exploration. Overall, One Tectona Hotel truly made our stay memorable and enjoyable.

Went here on a sunny Sunday and I couldn’t still get over how lovely this place is! West 35 is a 45 minute drive away from Cebu City. It might be far away, but surely it’s worth it! We actually stayed here for a night and it was just one of the best decision ever! The moment we arrive, all their friendly staff greeted us with smiles on their faces and even checking-in for our room was very convenient!! So here we go, we actually got the Basil-Suite Room for us which comes with a very comfy bed, a mini sala with cabled TV, an overlooking balcony of the mountains of Balamban. We were also in awe the moment we saw the bathroom! The walls were made up of transparent glass!! It was so good taking a bath with the views of the lush greeneries! We even also got an outdoor Jacuzzi and even a bonfire pit area which we enjoyed ourselves during the night over cans of beer. The experience was amazing! It was like we’re having our honeymoon during our stay. Haha. And not only that! Talking about the food? It was so good! The foods in Haven Café (West 35’s restaurant) do have wide range of menu from fresh salads, appetizers, and many foods that will surely be suitable to your liking at a very affordable price! If you were to ask me if I would consider going back here? The answer would be a big YES! Would never get enough of this place. So for someone who might be reading this right now, and is looking for a place to rejuvenate and escape from the bustling city life, West 35 Eco Mountain Resort is the place to be!!

Luxurious, peaceful, beautiful place to stay and visit. Great pool, restaurant and rooms. You will enjoy the natural environment and the activities like getting swimming, a massage, visiting the petting zoo, watching the nightly movie and making smores.