AmericInn by Wyndham Cedar Rapids North

Great soft comfy beds. Very clean rooms and staff is always willing to help

I stayed several days there. It was a nice hotel and I enjoyed their staff they were friendly

I paid for two nights on your site I waited in line for 45 minutes before they told me an employee overbooked and sold the room I paid for Now, what kind of rating should I give

Yeah?

There was no one at the front desk. The phone didn't work. There were no towels. The whole place smelled of smoke and ****

Their wifi was not working, pool was closed, no kleenex in room, only had 1 washcloth, phone didn't work, smelled **** in the hallways, washer/dryer out of order, not much left for breakfast 1/2 hour after it started - but 3 employees were sitting down with very full plates & one said "early bird catches the worm!" Used to be a Quality Inn. Do not stay here!!

Nothing special or unique. There was absolutely nothing in the rooms as a phone, no trash bins the one trash bin that was there was dirty and full of food. It was just not a good experience at all.

It’s very dated. Not very comfortable. Loud. You can easily hear other guests. They had decorations from every holiday up at the front desk and it just looks messy. Just pulling up you will see it’s not kept well, the curtains hang all broken and it needs tending too. The housekeeping was being lectured when I walked in to check in and they saw me waiting but didn’t ask if I needed help. So I left and waited to come back and check in. Luckily the snow storm was coming so I decided to leave the hotel early. Pool was broken as was the vending machines. It’s in a perfect spot but it’s not a good place to stay. I was there for work. If you want a cheap spot that’s walking distance from shopping and food it’s ok. I won’t be back.

It seems that this hotel was newly acquired from another hotel owner who didn't take care of the place. This hotel should not be open until a lot of repairs are done. We registered for a suite with a king bed and another room with two full beds. We were contacted to say that they didn't have that room available at the time because it wasn't ready. So we accepted a room with two doubles at a lower price. They didn't have any rooms with two queens. The first room smelled like smoke, though it was supposed to be smoke-free. They moved us down the hall, but this room smelled foul and we discovered half-eaten pizza under the bed. The third room was across from the office on the first floor. This one was acceptable for smell, but we did find some water bottles under the bed. As we were trying to fall asleep, we could hear the conversations coming from the office and as people passed by the door. It wasn't very soundproof. On top of all of that, the trash bags that were collected from cleaning the rooms were just left at the end of the hall by the stairs. I don't know why they weren't thrown in the dumpsters. And the side entrance didn't even have a latch on the door. You could just pull it open. There was no breakfast service and the vending machines were all empty. We did get a signed note from the manager saying that we were entitled to 50% off of our next stay because of all of our troubles, but it was all handwritten. I did get a good night's sleep, regardless.