Hotel berhampiran Batesford Reserve Dog Off Leash Area di Chadstone

We were initially hesitant about booking this hotel (for 14th June, 2022) after reading some previous negative reviews all written at the same time ”4 months ago”. Also very similar wording and from what appears to be people of the same ethnicity. Coincidental? We were glad we decided to book as we were pleasantly surprised. Hotel reception was polite, friendly and helpful from the moment we rang to make the booking to the moment we were handed the keys at check in. It was a cold winter's night and we found the room cosy, clean, large and comfortable. The tariff was most reasonable and we felt we had value for money. Little additional touches were the breakfast pack, free bottled water and complimentary alcoholic beverage each were appreciated..

Excellent hotel for family stay. Awesome service. Front desk executives are very polite and professional. Hotel staffs are are very kind. Restaurant food is good and the pool is just awesome. I will recommend this hotel for people travelling to Aus.

Pluses: - Loved our experience - both hotel and location. - Staff are fantastic and super friendly. Nothing is an issue - we felt very welcome. - Room was great, quiet and comfortable. It's an old building which has been spruced up with new paint and furnishings. - Bed was excellent and room very clean. Room for improvement - One of the lifts (there's only 2) is terribly slow and should be replaced. - There's only so much you can do with an old building but we had no complaints.

Quiet night in 5 star luxury equalled by exceptional welcoming service making our stay very memorable. Tantalising food and delightful drinks in the club lounge together with friendly service provided a relaxed evening.Scrumptious buffet Breakfast

Booked a package for a Spa room with a king size bed including breakfast post Covid lockdown. Room is quite large with a nice dining table & 2 single lounge chairs. Bed very comfortable & had an excellent nights sleep. Cushions are very large so you may not need two. Spa quite spacious for 2 people to fit easily & the bathroom is nicely appointed with 2 wash basins. Soaps & body wash tubes are provided for your use. We found that some of the food that we received did not match the menu. First was a Scotch fillet that mentioned chips & vegetables. Instead of vegetables, we received green salad leaves with parmesan. The other item was chocolate mousse with strawberries & cream, receiving instead chocolate mousse with a scoop of ice cream. Whilst a bit miffed at the inaccuracy of the menu versus what was received, the food was still good. This is all that prevented us giving a higher rating. I am sure there might be some patrons who would not take the menu differences as lightly as we did.

Lovely people were willing to go the extra mile to make our stay as nice as it could possibly be. The hotel was close to food and to business so it made life easy as transport wasn't required. Our room was very nice and had all the features required to relax after a hard day's work thank you.

The Deluxe room we were allocated was possibly the worst view you could get for the most expensive price you could pay. We were allocated a room ( 210) directly opposite the lifts and in the room out view consisted of overlooking a persons apartment and as they were having drinks on the balcony and we were maybe 2metres away from that building there was zero privacy . The curtains were very fine materiel so in order to have some distance between us and them we were forced to keep the heavy drapes closed all day and night . This made the small room very claustrophobic, the windows don’t appear to be doubled glazed so on the lower levels you can hear the bins being emptied and the general rough and tumble of the lower laneways and the residents in the adjacent building having late night drinks . When we enquired about moving rooms we were offered a room two doors down . The annoying thing was they said they were fully booked so there was no rooms on higher floors we could move too . A quick check on Wotif revealed that there were actually rooms available that you could book so there were vacancies , but l guess it was better to hold them open to get top dollar rather than to accommodate current guests who’d paid upfront 2months prior . I would have moved current guests who had a legitimate concern if it had been me making the decision as a gesture of support, but l guess they weren’t to concerned because we’d paid already but that type of contempt for guests who chose to stay in good faith wears thin . Not a pleasant stay wouldn’t recommend and will be happy for a refund !

I stayed here with my partner and my youngest son for my birthday weekend. Hotel staff were beautiful and welcoming me with a gift basket gor my birthday. Amazing room and so comfy and clean. S bit noisy though. I would have expected thicker paned windows to block put noise however that was only draw back. I had the best birthday I'd had in yea rs...thanks sebel will definately be back

This property definitely has some positives. The price is cheap for an apartment and it's very close to Box Hill Central and pretty close to Box Hill Hospital. The staff were able to get us in to our room early which was also very handy. The negatives, the amenities feel cheap, the double bed was made up of 2 single mattresses pushed together, and the mattresses were very thin. The couch was the same it just felt cheap and poor quality. The other negative with this property was the odor in the corridor which smelt like a mixture of cigarettes and stale cooking smells, although within the apartment we were in there was no odor so that was a positive. If you need somewhere for a short stay in and around Box Hill this property is quite ok, but be realistic about what you are expecting at the price point

Lokasi sangat baik. Berjalan kaki singkat ke kedua-dua hujung Acland St dan makanan lewat petang tersedia di beberapa tempat. Bilik itu sangat bersih tetapi meja sisi katil memerlukan lap tambahan. Banyak pilihan teh dan kopi berkualiti yang ditawarkan. Bunyi trem pasti boleh didengari dari awal pagi tetapi jika anda mencari pengalaman bandar, ia hanya berada dalam dengung umum bunyi Melbourne bandar. Meja Penyambut Tamu ditutup pada pukul 8 malam, jadi ambil perhatian perkara ini kerana Trip tidak akan memberikan butiran hubungan anda untuk penerimaan menghubungi anda dan mengesahkan maklumat ini. Perlu menghubungi kaunter penerimaan tetamu selepas kami masuk ke dalam bilik kami: tiada jawapan. Selepas berdering 3 kali, mengalah. Harap maklum, apabila Cosmo mengambil deposit bilik anda sebanyak $150, mereka mengenakan caj kepada anda sebanyak 2.5% yang tidak akan dibayar balik ($3.75). Ini adalah amalan perniagaan yang sangat cerdik (tidak sah, kami percaya) dan kami memberitahu mereka bahawa kami akan menghubungi Hal Ehwal Pengguna, kerana mereka juga menolak alternatif pembayaran tunai untuk mengelakkan bayaran ini (kerana Covid). Penyambut tetamu kanan sangat memahami dan dengan hormatnya mengatasi bayaran, tetapi ia adalah sesuatu yang perlu diberi perhatian. Mencemarkan apa yang pada asasnya, penginapan yang hebat di hotel bernilai baik.