DayTrip39634434222
3 Julai 2024
I don’t even know where to begin with this review of an absolutely perfect hotel! Every single detail, every encounter with the staff(who felt like friends by the time we left), every breakfast, every coffee to start the day was done with perfection and genuine care. We were on Crete to hike and missed the morning breakfast nearly every day due to our departure times, but Vassilis offered to prepare to-go breakfasts to fuel our days! No hotel manager has ever done that for us before! The one day we were able to dine at the hotel was excellent and it’s included! There’s something extra special about Old Town Chania, to be sure, but Serenissima is next level charming and we were so impressed with our experience from booking to checkout! I can’t recall when I’ve ever had such a personal, kind, genuinely interested and caring interaction with a hotel and the people who make it wonderful, and I travel A LOT! From the many great restaurant suggestions to arranging transportation and giving guidance on the way things are run in Greece, we thoroughly enjoyed our conversations with everyone we had the pleasure of meeting at this lovely gem of a hotel. I will be back and I won’t stay anywhere else…unless I just move to Chania & open that cat sanctuary ;)
Terjemah