Ulasan Orange Mercure (Chaozhou Ancient City West Lake Branch)

The hotel is newly opened, and the rooms are clean and well-equipped . The beautiful Han River is just a 10-minute walk away, though Guanji Bridge is a bit farther. However, you can easily take the hotel's shuttle to both the bridge and Chaozhou Old Town.

Overall is good. Space for their breakfast is limited although breakfast is included but you have to seek for seats even when you go earlier for the breakfast. Food choices for the breakfast is limited as well, can taste better. For amenities, they don’t provide bathrobe, body lotion and laundry bag other than that basic necessities js provide.

It is really value for money. Our rooms were very comfortable , spacious and clean. Location is not central but free shuttle service to the old town was easily arranged by the helpful receptionist. They also assisted us with drivers for us to visit the nearby village areas. Laundry room, situated near the dining hall, with several units of washing machines and dryers for us to use . One can enjoy the delicious spread of breakfast while the laundry is being done. We enjoyed our stay there very much.

A very nice hotel with good facilities, good sevice,very friendly and helpful staffs . Very spacious room and good breakfast with plenty of variety of food. Only down side is a bit far from tourist attractions but still is a walking distance. Overall it is a good hotel to stay.

The hotel is new, offers comfortable rooms and a welcoming atmosphere. The cleaner did not clean the room thoroughly, and some rubbish was left behind. However, the hotel staff was responsive to our complaint.

Friendly and helpful staffs. Bed comfortable but pillows too soft. Toilets cleaned but smell oddly. Comfortable and useful laundry area, detergent provided. Breakfast not much to choose. Location is not that convenient.

Service is good. Location is good and they have free transportation to sightseeing area. Restaurant nearby 阿文 is reasonable price.

Good location walking distance to many attractions, nice breakfast, great service.

Happy with the hotel. A little out of the way from old town, but hotel provides transport to us to visit it. Facilities provided is good and staffs are friendly. The bathroom is outstanding.

Hotel Review I recently stayed at Orange Mercure and had a wonderful experience. The location is unbeatable, with easy access to nearby attractions, restaurants, and transportation. The staff were incredibly friendly and attentive, always ready to assist with a smile. The rooms were spotlessly clean and comfortable, offering a comfortable and relaxing environment. It’s clear that the management prioritizes guest satisfaction and high standards. I highly recommend Orange Mercure to anyone looking for a great place to stay. I’ll definitely return on my next visit to the area!

It was a bit far to walk to the GuCheng and other tourist spots, but they have a free ride there which was very convenient (as well as using car-ride service). The service was stellar. The lady at the front desk helped us a lot in booking an appropriate car for a ride to the high speed rail. Very quick, efficient, professional and polite! Facilities were clean and provided breakfast was also nice. They also have a food delivery robot that was very cute!

Nice hotel in new condition, a bit far from the old city icon, shuttle service is ok for one way, find difficulty to get back after the light show, Breakfast is not much choice and only good for the local Chinese style, almost not suitable for the customer who prefer Western style breakfast. Many washing machines for the guest who need laundry their clothes, Receptionist are helpful, free drinks available in the lobby

Good 👍

酒店提供免費停車場、洗衣房，大堂簡約大方，房間的洗漱用品都是桔子香味的，辦理入住的前台小林服務效率不錯，日班的保潔阿姨主動幫忙清潔我們租來的電動車，路過前台問帥哥退房時間，帥哥主動免費延遲到兩點，酒店其他服務人員都很熱情主動，每次碰面都會主動打招呼。房間很大，住得非常舒服，打掃的也很乾凈，家庭親子入住很放心，下次來潮州，還要住這裏