Pengguna Tetamu
1 Oktober 2024
had an incredibly disappointing experience at this motel. From the start, things were off. The room was far from clean, with mould in the shower grout, dusty surfaces, and noticeable marks on the walls. Not exactly a welcoming environment. To make matters worse, we were constantly asked to move our car, despite there being no allocated parking spots. This was highly inconvenient and unnecessary. The treatment from the staff was shocking – we were rudely reprimanded for having visitors, despite the fact they were my children, simply there to help us prepare for a funeral. The receptionist was particularly unpleasant when I tried to clarify that we had two adults per room, not one as the booking system had incorrectly allocated. Before I could even explain that we also had two small children with us, I was grunted at and met with rude attitude. We were also scolded for a minor mess outside the room (just a few crumbs) while the children ate a quick snack. No actual rubbish was left behind, yet the reaction was completely over the top. Overall, the staff’s lack of empathy and poor service, coupled with the subpar cleanliness of the rooms, made our stay extremely uncomfortable. I wouldn’t recommend this place to anyone.
Terjemah