Hotel berhampiran Harvey B. Gantt Center for African-American Arts + Culture, Charlotte

Hotel yang sangat bersih, ruang gergasi di dalam bilik. Hotel ini adalah bangunan yang sangat tinggi yang terletak di lokasi pilihan di kawasan pusat bandar Charlotte. Perkhidmatan hotel adalah sangat inklusif, anda mendapat apa sahaja yang anda perlukan dengan segera.

this place was amazing, great place to stay when in the town. Great service they really attend to your needs and accommodations. Nice location and beautiful views. highly recommended and would love for everyone visiting to give them a stay would not disappoint!

Saya suka pergi ke atas Saya suka pergi ke atas Saya suka pergi ke atas Saya suka pergi ke atas Saya suka pergi ke atas Saya suka pergi ke atas Saya suka pergi ke atas Saya suka pergi ke atas Saya suka pergi ke atas Saya suka pergi ke atas Charlotte adalah sebuah bandar yang indah saya tinggal di sini

My stay at the hotel was very comfortable but I was surprised to find that the hotel does not offer a complimentary bottle of water which I think is a must for a traveler coming from far off places. I have to go outside searching for a water bottle.

This was such a great experience. I thoroughly enjoyed my stay and would definitely stay here when I am back in the area again.

The hotel was nice, and quiet, didn't hear doors slamming throughout the night like most hotels. Was told it was only 4 blocks from the convention center. Was actually like 10 blocks. Parking was a little over priced at $45. The valet never sent call links and it took 25-30 min to get our truck sometimes then they expected a tip as those links didn't seem to have any trouble getting through to my phone. Parking/valet would prob be my least favorite about the hotel. Breakfast was spot on! The staff were incredible in the breakfast area. Especially one lady I wish I had her name. My sone was getting over a chest cold and she made him a Honey Lemon Tea.

Marilyn always takes care of me when I’m at this hotel. She is amazing and Marriott should know how she goes above and beyond for guest. She like the Mother you need after a long travel- always attending to your needs. Weather it’s food, drinks or a quick checkin or out she makes it happen. The hotel is always quiet and safe. I always make it part of my travel plans when in the Charlotte Southpark area.

Secara keseluruhan, kami menikmati penginapan kami. Lokasinya mudah untuk membeli-belah dan menjamu selera. Hotel dan bilik mungkin lebih bersih, terutamanya semasa COVID-19. Terdapat gulungan kertas tandas separuh terpakai dan tiada gulungan tambahan tersedia di bilik mandi. Sabun tangan juga tidak disediakan.

***Don’t book here for important events!!*** I came to this hotel for a wedding on Saturday June 1st. The wedding hosts had reserved a set amount of rooms with a discount rate when I booked a king room on April 10th. I had called on Friday May 31st to see if I could check in early, and I was instructed not quite and to try again the next day when I arrive from my flight and they might have a room ready when I arrive. I arrived at 11ish, I call and was told they updated my reservation but no room ready yet. I get there at 12 and I check again, no room ready yet. They said most likely a room won’t be available until normal check in time at 4pm. All this I could understand bc I was requesting to check in early. At 4pm, I tried to check in and was told that they oversold rooms and they did not have a room for me and had no idea when they would have a room. The wedding was at 6pm and I needed to leave at 5pm to make it on time. Crazy!! I was offered the transfer room in the lobby to change and get ready for the wedding but it was still extremely uncomfortable and I was even late for the wedding because someone else was using the room before me!! Fast forward to after the wedding, I get back to the hotel by around 11:30pm. Still no room!!! I was told the assistant manager was cleaning the room as all the housing staff had left for the day. There was even another gentleman in front of me who said he was waiting for 2 hrs for his room and also was told the assistant gm was cleaning his room too. He also told me the hotel overbooked by 11 rooms(which I can’t verify but I certainly believe). I proceed to wait another hour(!!) for my room to be cleaner. At this point it’s around 12:30AM, I’m extremely tired and cranky. Michelle the AGM comes down and informs me my room is ready, which the only positive thing about this horribleeeee experience was Michelle as I could tell she was frazzled with the mess that was left for her and from cleaning rooms, but she was still nice and understanding when I talked to her. And I guess the king bedrooms were all out as I was given a room with two queens just for myself. I definitely will not be staying at this hotel in Charlotte again, nor will I want to stay at any other Hilton Canopy since this seems to be an issue with the reservation system more than anything. Stay away if you have an important event planned for your stay!!