Ridgetown Inn

It was terrible, the whole place stank of mold and mildew so bad you can smell it from outside, the faucets were coming apart in the shower, there was so much air in the pipes it scared the crap out of us every time, when we flushed the toilet there was a bad stench that came out of it. The staff were horrible. They kept wanting more money out of us after we already paid because they spent it before it got to the owner. And towards the end of our stay, they made it a nightmare for us, piss everywhere in the bathroom everytime we left to go somewhere. Etc and that wasn't the worst, the female staff did something much worse! We are traumatized! Here's an example.

⚠️Attention! STAY AWAY FROM THIS PLACE. - ** Not part of Wyndham hotel ** - *Disgusting place* - *Unsafe* - *Not suitable for families* - *Zero hygiene and health standards* - *Dirty* - *Noisy* - *Terrible service* - Is a motel and not hotel

Before booking this motel I should have checked other reviews on TripAdvisor and I also should have checked with the Better Business Bureau. Lesson learned. They are not even registered with the better business bureau! When I arrived there was no one at all at the front desk! In other words, there is no security there whatsoever. A stranger could literally walk through the door and past the front desk and make their way at least to the outside of any room they wanted to. I was horrified! There was a phone and I dialled zero but nobody answered. Eventually someone came down. Another woman had just come to ask for a different room and so he walked off with her even though I was the one who had made the phone call and my presence was not acknowledged in any way, shape or form. I waited about 15 minutes and he did not come back so I had to call all over again. He wanted to give me a room on the second floor but the reason I had booked here was because I am partially disabled and have problems with stairs and I saw in the picture that they had many rooms on the first floor. So he assigned me a room on the first floor. I walked in and it honestly smelled like something had died in there. Then I noticed that one bed was made up nicely and the other one had obviously been slept in! I walked into the bathroom and there were used towels on the counter and even a wet washcloth. I realized the room had not even been cleaned, never mind sanitized! And this is during a pandemic! I was in a lot of pain and was looking forward to a hot bath but the bathtub had a very rusty drain and there was no plug anyway. The television did not work and it was a chunky 20 or 30 year old television. But wait, there’s more! I asked for a different room and he said all the other rooms on the first floor were full, but there were almost no cars in front of any of the doors! So I had no choice but to go to the second floor. This room was their so-called honeymoon suite! It did have a big bathtub and again I was looking forward to a hot bath. Guess again! I am not exaggerating when I say that it took at least 20 minutes to get any hot water at all, even in the shower. The smoke detector on the ceiling was not connected and I did make sure to watch it and the light did not blink at all. Even this room was so creepy that I would not walk on the carpet from my bed to the bathroom in my bare feet and had to put my slippers on. This television was a flat screen TV but they only have a very limited number of Canadian cable channels. In addition I could not get it to work and it took the employee 10 or 15 minutes as well as a phone call to even get it working. There was a coffee maker that basically produced cold brown water. But wait, there’s more! I felt completely uncomfortable because when I was shown to this room there was a lady down the hall standing there in a short red nighty talking to a man sitting in the hall and she looked like a **********. She actually came and sta