Pengguna Tetamu
7 November 2024
The stay at Ambica Empire was mostly pleasant, with friendly staff, good service, and comfortable rooms. However, the billing process was concerning. My Rs. 542 food bill was mistakenly charged as Rs. 2967. When I requested a bill, they assured me it would be emailed, so I paid the amount. However, wanting to verify, I asked for a hard copy. Only then did they realize they'd mistakenly added another room’s charges to mine. Then they refunded 2967 and asked me to pay 542. Without my insistence on cross-checking, I would have been significantly overcharged and I still haven't received the promised email bill. Be cautious and double-check your bill to avoid any issues.
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