Checked in to find the room we booked was not available.
Booked a classic double with cot for baby.
Only had twin room available with no bed for baby, and 2 single beds for me and my wife this was not the room we booked.
Reception was very apologetic but there was nothing they could do.
We had no choice but to accept as it was 10pm and no alternative.
Hotel itself is very nice and breakfast was pleasant. Staff very polite. Just over shadowed by the room situation on this occasion.
Stayed here before and will likely stay again.
Welcome to Moxy Chester a stylish and playful Marriott hotel that captures the essence of modern hospitality. Located in the heart of Chester, and just a short distance to Wrexham, Moxy Chester offers easy access to both cities. Whether you’re exploring historic Chester or venturing into Wrexham, our central location ensures you’re never far from the action. Our vibrant lobby, contemporary furniture and Plug and Meet communal areas with ergonomic seating and presentation ready televisions create a captivating atmosphere. At Moxy Chester we prioritise our guests needs, ensuring their comfort and relaxation and allowing everyone to travel together including the family pets. Our hotel offers 24 hour Food and Beverage service with a wide selection of Grab and Go snacks and drinks. Start your day with our delicious continental breakfast, enjoy the vibrant coffee shop vibe throughout the day, head out to Chester Zoo or a historical walk around town, and unwind at our evening cocktail bar.
TT57322023.10.31
A decent and new-build hotel. At a convenient location, near a Waitrose, the town centre and Chester railway station. Recommended for those who would like to stay at Chester. The only problem is some of the light bulbs is broken. And I would like to say Chester is a great town with many historical buildings.
When you stay at Brook Mollington Banastre Hotel and Spa in Chester, you'll be in the business district, within a 5-minute drive of Countess of Chester Hospital and Chester City Walls. This spa hotel is 1.8 mi (2.9 km) from University of Chester and 2.5 mi (4 km) from Chester Racecourse.
Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. You can take advantage of recreational amenities such as a health club, an indoor pool, and a spa tub. Additional features at this Victorian hotel include complimentary wireless internet access, tour/ticket assistance, and a picnic area.
Enjoy Modern European cuisine at Garden Restaurant, a restaurant where you can take in the garden view, or stay in and take advantage of the 24-hour room service. Relax with a refreshing drink from the poolside bar or one of the 2 bars/lounges. English breakfasts are available daily from 7:00 AM to 9:00 AM for a fee.
Featured amenities include express check-out, dry cleaning/laundry services, and a 24-hour front desk. Planning an event in Chester? This hotel has 4261 square feet (396 square meters) of space consisting of conference space and 9 meeting rooms. Free self parking is available onsite.
Stay in one of 63 guestrooms featuring flat-screen televisions. Complimentary wireless internet access is available to keep you connected. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include phones, as well as safes and desks.
RRachel2022.04.11
The staff were excellent, friendly and provided perfect service. Breakfast was good, options of cereal, full cooked and toast. The hotel is just outside of Chester but only 5 mins drive by car. The room was warm and comfortable.
Crabwall Manor Hotel Spa, BW Signature Collection is a historic 17th Century manor house just a short drive from Chester city centre. The hotel boasts a beautiful selection of elegant rooms as well as a spa and indoor swimming pool.
For diners, Jacobs Brasserie, serving both traditional English and world food, has wonderful views over its own patio and the ground beyond. For those wanting something more casual the bar lounge offers classic options and lighter snacks.
The Crabwall Manor Hotel Spa, BWSC offers an 18-meter heated indoor pool, sauna, steam room, massage showers and a whirlpool. In addition, guests have use of the well-equipped gym, aerobics studio and treatment rooms offering a range of spa treatments including aromatherapy massage, facials and hand and feet treatments.
The Crabwall Manor Hotel Spa, BWSC offers free parking and is just five minutes from the M56 motorway.
VVictoria2023.11.21
We have had a lovely stay, and it would only take a few tweaks to make this hotel better.
Good:
*It's in the perfect location, we took an uber into the centre of Chester for less than £5.
*Breakfast was relaxed with a great selection as a buffet service.
*Spacious room with all the amenities you need.
*Plenty of free parking.
*Beautiful grounds and really quiet at night.
*Great value for money
Needs Improving:
*Cleaning standard is average, black mold around the taps in the bathroom that could be easily resolved.
*Bathroom floor was desperate for a good mop
*Bed wasn't the comfiest as 2 twins fastened together leaving a gap in the middle.
*Staffing levels affecting customer service levels, we decided to order room service, took an age to answer the phone and then said could be collected from reception, kind of goes against the point of room service, so we left it, not great for the hotels add on sales if that happens everytime.
*No enough bar staff, we ordered food but it was cold and one meal was not what we ordered but too hungry to wait for it to be replaced, apparently fish finger sandwich is identical to fish and chips anyway according to the waitress!
Like I said it won't take much for this hotel to raise it's customer service standards to an excellent level, more staff will fix most of the issues, despite everything mentioned we would probably stay again.
A family-friendly Chester hotel with free parking, plus a health club with a heated poolHoliday Inn® Chester - South hotel is just off the A55, 3 miles from Chester city centre.You can get a train to London from Chester station, a 10-minute drive away, and the M53 and M56 motorways are close by. Catching a flight is easy, with both John Lennon Liverpool Airport (LPL) and Manchester Airport (MAN) within a 35-minute drive. The whole family can spot gibbons and rhinos at Chester Zoo, or stroll along the River Dee, not far from the hotel. Explore medieval Chester Cathedral, or discover the North Wales coast, both within easy reach. If you’re looking for a conference or wedding venue, our 3 light-bathed meeting spaces are perfect for gatherings of up to 70 people. Business guests are only a short stroll from meetings at Chester Business Park.At this hotel you can enjoy:- Free WiFi- A pillow menu- Kids stay and eat freeStart the day with a hearty buffet breakfast, or grab a Starbucks coffee from the To Go Café in our vibrant Open Lobby. The You Fit is the perfect place for a weights session or a few laps in the pool, and you can wind down in the sauna. Our comfortable bedrooms all have handy USB charging points, quality bedding and bathrooms fitted with power showers or relaxing baths.
Rremro2023.12.28
It was really enjoyable and relaxing.breakfast was tasty thanks to the staff and chef for a healthy breakfast, especially to Mark he really make us feel welcome and comfortable during our breakfast he deserved to be recognised as I observed he loves his job,
Some review I saw cleanliness is poor but it was the opposite as I'm allergic to dust but it was clean and everything was perfect for the price it was 5/5.
Definitely we stay again.
A smart Chester hotel on racecourse grounds, with inclusive breakfast and a bar.Holiday Inn Express® Chester - Racecourse hotel is next to racecourse eateries and a five-minute walk from the city centre.Trains from Chester Station, a mile away, reach Manchester Airport (MAN) in just over an hour. Up to 25 business guests can gather in the hotel's naturally lit meeting room, and there are catering options for a productive working lunch. Chester is among the UK's most famous historic towns, and close to the hotel you can walk the ancient city walls, following in the footsteps of long-gone Roman soldiers. The Grosvenor Museum, Chester Cathedral and medieval Chester Castle are all within a 15-minute walk of the hotel, as is Grosvenor Shopping Centre if you're in need of some retail therapy.At this hotel you can enjoy:-Free Wi-Fi- Complimentary parking- An electric car charging point- Express Start™ Breakfast included in the room rateIn good weather, savour a delicious English or continental breakfast on the deck area, where you can also admire views of the racecourse with a drink in hand in the evenings. Discounts at 2 racecourse restaurants mean you can tuck into tasty dishes with a bit of change left over for a bet. After strolling back from dinner, retire to an inviting Next Generation room with Smart TV, USB ports and blackout curtains.
RRyan Ehlke-West2022.03.01
Had an AMAZING time at this hotel, came in and out late, around 1am and the staff were still there to open the gates, had a beautiful breakfast, all you can eat buffet style. The room was spacious, comfortable bed, would highly recommend.
Located in Tarporley, Willington Hall Hotel is in a rural location, within a 10-minute drive of Cotebrook Shire Horse Centre and Abbeywood Gardens. This upscale country house is 10.2 mi (16.5 km) from Chester Zoo and 4.4 mi (7.2 km) from Oulton Park Circuit.
Pamper yourself with onsite massages or take in the view from a terrace and a garden. Additional features at this country house include complimentary wireless internet access, concierge services, and wedding services.
Enjoy British cuisine at Gainsborough, a restaurant which features a bar/lounge, or stay in and take advantage of the room service (during limited hours). English breakfasts are available daily from 8:00 AM to 10:00 AM for a fee.
Featured amenities include express check-in, express check-out, and dry cleaning/laundry services.
Stay in one of 12 guestrooms featuring flat-screen televisions. Complimentary wireless internet access is available to keep you connected. Private bathrooms with bathtubs or showers feature designer toiletries and hair dryers. Conveniences include phones, as well as desks and coffee/tea makers.
With a stay at Nunsmere Hall Hotel in Northwich, you'll be on a lake, within a 5-minute drive of Oulton Park Circuit and Cheshire Falconry. This upscale hotel is 13.9 mi (22.4 km) from Chester Zoo and 13.4 mi (21.5 km) from Chester City Walls.
Take in the views from a terrace and a garden and make use of amenities such as complimentary wireless internet access. This Edwardian hotel also features wedding services and a banquet hall.
Satisfy your appetite for lunch or dinner at the hotel's restaurant, Crystal, or stay in and take advantage of the 24-hour room service. Wrap up your day with a drink at the bar/lounge. English breakfasts are available for a fee.
Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and multilingual staff. Free self parking is available onsite.
Stay in one of 36 guestrooms featuring LCD televisions. Complimentary wireless internet access is available to keep you connected. Bathrooms feature shower/tub combinations, bidets, and hair dryers. Conveniences include phones, as well as safes and coffee/tea makers.
PPengguna Tetamu2023.06.30
Beautiful location with an incredibly old characteristic building, friendly and helpful staff. Totally enjoyed my stay, if you get the chance to stay here I would highly recommend it. But please remember this is an old building so floorboards creak and doors will slam and walls may not be the thickest. It’s full of character and charm so if you want high end modern, this may not be the place for you. I loved it here and will definitely return
A timeless luxury hotel in Cheshire
Set on the outskirts of historic Chester and surrounded by twelve acres of landscaped gardens, the elegant Doubletree by Hilton Chester hotel provides luxurious accommodation only a few minutes from the city centre. This carefully restored 18th century manor house beautifully combines the past and the present, offering modern comforts and conveniences with traditional styling and decor, resulting in a stylish yet classical ambiance. The Doubletree by Hilton Chester hotel's outstanding facilities include a Grade II English Heritage listed conservatory and a full-service luxury spa. Well connected to the city and only a 40 minute drive from both Manchester and Liverpool's airports, the hotel is an ideal venue for unforgettable weddings, business conferences and luxurious leisure breaks.
A first class experience awaits you at the Doubletree by Hilton Chester hotel.
Our spacious and comfortable Guest Rooms and Suites are elegantly decorated and feature Super King Size beds with Sweet Dreams Pillow, 32" flat screen HDTV with 58 channels, air conditioning, complimentary high speed internet access, Tea and Coffee making facilities, Mini Fridges (stocked upon request), Hairdryers, Iron and Ironing Boards, Electronic Safes, luxury bathrooms with Neutrogena body and bath products. The hotel also features beautifully designed Accessible and Family Rooms for your convenience.
Hold a memorable social gathering or business meeting at the Doubletree by Hilton Chester hotel.
Offering 7 meeting spaces and a grand ballroom, the Doubletree by Hilton Chester hotel is the ideal venue for a unique function. Plan an intimate outdoor wedding in the pergoda, or opt for a formal candlelit banquet in one of our flexible meeting rooms, which feature the very latest in audio-visual technology and wireless internet access. Our expertly trained banqueting and catering staff will work with you to ensure that you have an unforgettable, tailor-made dining experience. Ensure your meeting is a complete...
HHowellCath2022.04.24
Brilliant hotel and location. Breakfast queue was the only thing which may have been an issue but we were there early so no problem. But could do with looking at how this is set up at busy times. Loved the whole visit.
Located in Wrexham, Rossett Hall Hotel is within a 10-minute drive of River Dee and Wrexham Industrial Estate. This upscale hotel is 6.1 mi (9.8 km) from Grosvenor Museum and 6.1 mi (9.8 km) from Chester Golf Club.
Take in the views from a terrace and a garden and make use of amenities such as complimentary wireless internet access. This hotel also features a banquet hall and bike parking.
Satisfy your appetite for dinner at Oscars Brasserie, a restaurant which specializes in British cuisine, or stay in and take advantage of the room service (during limited hours). Quench your thirst with your favorite drink at the bar/lounge. Full breakfasts are available daily from 7 AM to 9:30 AM for a fee.
Featured amenities include complimentary newspapers in the lobby, dry cleaning/laundry services, and a 24-hour front desk. Free self parking is available onsite.
Stay in one of 51 guestrooms featuring flat-screen televisions. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers. Conveniences include phones, as well as desks and electric kettles.
MMarioMunoz2024.02.20
Sí en alguna ocasión visitas el País de Gales y por algún motivo vas a Wrexham; uno de los mejores Hoteles que podrás encontrar es quizás el Rossett Hall.
El personal es maravilloso, muy cordial y siempre atento a tus necesidades.
Cuentan con un restaurante adjunto que seguro te va a gustar.
Recomiendo al 100% que hagas tu reserva incluyendo el servicio de Desayuno, pues es maravilloso!
En cuanto a su ubicación es primordial que tomes taxi desde la estación central e buses, pues, aunque pudes tomar un bus para llegar allí, el recorrido es muy largo ya que el bus hace demasiadas paradas.
Sin duda alguna, sí eres un viajero que aprecia el silencio y la tranquilidad, este hotel sin duda es para ti!
Bagaimanakah cara untuk menempah hotel di Trip.com?
Untuk menempah hotel di Trip.com, masukkan sahaja destinasi, tarikh perjalanan dan bilangan tetamu pada halaman. Kemudian, cari hotel yang tersedia dan pilih hotel yang ingin ditempah. Ikuti gesaan untuk memasukkan maklumat pembayaran dan melengkapkan tempahan.
Bagaimanakah cara untuk mendapatkan tawaran hotel di Trip.com?
Terdapat beberapa cara untuk mendapatkan hotel dengan harga berpatutan di Trip.com. Anda boleh kecilkan hasil carian dengan menapis hotel mengikut julat harga pilihan anda, atau anda boleh isih hasil carian mengikut harga untuk melihat pilihan yang paling murah dahulu.
Di manakah boleh saya temukan tawaran hotel di Trip.com?
Trip.com menawarkan pelbagai pilihan tawaran dan promosi hotel yang tersedia sepanjang tahun. Anda boleh cari tawaran istimewa ini dengan mudah di halaman tawaran kami. Selain itu, jika anda ahli program kesetiaan kami, anda boleh log masuk ke akaun anda dan terokai kadar diskaun eksklusif di halaman senarai hotel.
Bagaimanakah cara mendapat harga yang lebih murah untuk hotel?
Kadangkala lebih murah untuk menempah hotel pada pertengahan minggu, tetapi itu bergantung pada musim.
Berapa banyakkah hotel yang tersenarai di Trip.com?
Terdapat lebih 5,000,000 hotel di lebih 230 negara atau rantau di Trip.com. Belum buat keputusan hotel mana untuk ditempah? Layari laman kami untuk mendapatkan ilham!
Bolehkah saya membatalkan atau mengubah tempahan hotel saya di Trip.com?
Itu bergantung pada polisi hotel dan tarikh pembatalan. Sila semak bahagian polisi halaman hotel yang berkaitan. Untuk membatalkan atau mengubah tempahan anda, log masuk ke akaun Trip.com anda, pergi ke "Tempahan Saya", dan ikuti arahan.
Bagaimanakah cara untuk menghubungi perkhidmatan pelanggan Trip.com?
Anda boleh menghubungi perkhidmatan pelanggan 24/7 Trip.com dengan mengunjungi Pusat Bantuan di Trip.com dan menghantar permintaan. Anda juga boleh menghubungi mereka melalui telefon atau khidmat sembang, bergantung pada lokasi anda.