Hotel Chester dengan Gim

Excellent location, a group of friends traveled to Chester together and booked different hotels and Airbnb and it turned out this hotel was the best among us. However if you are looking for nice view this is not the right hotel for you- you can only see car park driveway from the window.

Brilliant hotel and location. Breakfast queue was the only thing which may have been an issue but we were there early so no problem. But could do with looking at how this is set up at busy times. Loved the whole visit.

The staff were excellent, friendly and provided perfect service. Breakfast was good, options of cereal, full cooked and toast. The hotel is just outside of Chester but only 5 mins drive by car. The room was warm and comfortable.

I recently stayed here 2 nights as I was getting married at the registry office, everything about the hotel was fantastic but I want to give a shout out to the young woman on recpetion who was very polite and friendly and arranged for some procecco in the room which we found after the wedding it was a lovely touch thank you

非常棒的酒店👍古香古色，的確是與切斯特這座從古羅馬時代開始的文化遺產保護城市風格相配！房間和衞生間都挺大，寬敞舒適。底樓餐廳和酒吧可以提供早中晚餐，很方便，牛排烤得不錯👍説到方便，它就在火車站對面😄👍不用過馬路，穿停車場一分鐘就到，很棒！我們入住其實是天留客，下午從利物浦返回，在切斯特轉車，誰想後續火車因為發水沖了火車路基，都取消了！於是趕緊在攜程上找酒店，看着離得近，想着就一晚，住了就走。沒想到真是撿到寶了😂也給攜程的服務點贊👍臨時訂酒店，神速👍因為天留客，也發現了切斯特這座寶藏城市，加上酒店有貼心的行李寄存服務，所以我們在切斯特開心玩到下午三點，又舒舒服服地在一間意大利小餐廳吃飽喝好，回到酒店拿了行李就進了火車站，打道回府。整個旅程是插曲，但一切都順順利利的，所以計劃夏天再來切斯特度假，還是入住女王酒店！要好好在它漂亮的花園裡漫步😄哦，酒店裡的裝修佈置，喜歡歷史的朋友，應該很感興趣噠！推薦哈！

Great and recommend

For the most part, this is a lovely hotel. It cost us around £7 for a taxi into Chester and the rooms are clean. The majority of staff are incredibly friendly. However, while out during the day our keys were deactivated to force us to the reception so that the manager could corner me about where my car was parked - which had been mentioned to another member of staff during check in and they had said it wasn't a problem. She had been trying to call me on the hotel room phone ”all day”, which is a ridiculous approach as who sits in their room all day? If she had just called me on my mobile number, which was used to book the room, I would have happily come back and moved the car. She demanded I move it in that moment and I explained that I'd had a drink but I'd move it in the morning. She then said she would move my car, which I wasn't comfortable with. She then walked away from me and wouldn't allow a rational, adult conversation. The tone and attitude were accusatory and her frustration clearly misdirected when she has made no realistic efforts to contact me; we were in the hotel until 11am and, as I said, I had my phone with me all day. I tried to explain to the reception staff why my car was where it was, and that I had discussed it on a rival and was dismissed with a ”well I wasn't there so I wouldn't know” then she smirked at another guest. It's such a shame that has really put a dampner on the stay for us, as it was totally unnecessary.

We have had a lovely stay, and it would only take a few tweaks to make this hotel better. Good: *It's in the perfect location, we took an uber into the centre of Chester for less than £5. *Breakfast was relaxed with a great selection as a buffet service. *Spacious room with all the amenities you need. *Plenty of free parking. *Beautiful grounds and really quiet at night. *Great value for money Needs Improving: *Cleaning standard is average, black mold around the taps in the bathroom that could be easily resolved. *Bathroom floor was desperate for a good mop *Bed wasn't the comfiest as 2 twins fastened together leaving a gap in the middle. *Staffing levels affecting customer service levels, we decided to order room service, took an age to answer the phone and then said could be collected from reception, kind of goes against the point of room service, so we left it, not great for the hotels add on sales if that happens everytime. *No enough bar staff, we ordered food but it was cold and one meal was not what we ordered but too hungry to wait for it to be replaced, apparently fish finger sandwich is identical to fish and chips anyway according to the waitress! Like I said it won't take much for this hotel to raise it's customer service standards to an excellent level, more staff will fix most of the issues, despite everything mentioned we would probably stay again.

The hotel location was amazing, 2 minutes walk from the station, about 5 minutes to the city.Every other day we requested to have our room cleaned but all they did was change the towels and filled up the coffee bar. Never cleaned the bathroom or changed the beddings. The room was located on the 3th floor where was not lift from the 2nd floor. We had to deal with the cigarette smells coming from the room next to ours. Kept on complaining about but no changes. The breakfast and dinner was good, staff was very friendly and always welcoming you with a smile.

Just minutes from the heart of Roman-walled Chester those 2.5 miles make all the difference - this Georgian country house hotel nestles in 8 acres of gardens and grounds. At the Langdale Restaurant Rowtons Head Chef works closely with their Head Gardener to plan daily dishes and seasonal menus using the freshest ingredients grown and picked just outside the kitchen window. Relaxing in The Spa at Rowton you have got to admire the stunning indoor pool with views out to the walled garden. A Classic British Hotel. Stay inspired. Chain code CB