Premier Inn Chesterfield Town Centre

房間住的很舒服

A total of three nights stay over two visits:- Two nights stay in the Premier Inn Hotel Chesterfield town centre - all I can currently hear is the thud, thud, thud of music that is being played in the reception and restaurant areas. The type of music and the volume seems to depend on the members of staff who are on shift, it can be an annoying background noise that disrupts everything you do, including trying to get a good night's sleep or it can at times be likened to being next door to a noisy pub or night club. It goes on until all hours with no consideration given to the people who have paid to relax, rest and sleep. Placing your head on a pillow to go to sleep amplifies the noise! I have previously spoken to both management and Premier Inn customer services about the volume of music played in the reception and restaurant areas. A member of the management team confirmed music can be heard from a number of rooms when it is played too loud - having experienced the noise first hand when they stayed at the hotel as a guest "It sounds like you're in a night club in some of the rooms." It's now 11:58pm and the music is getting louder distinct thuds from the bass. Premier Inn customer services have previously stated music should be turned off at midnight, yet here we are after 1.00am with the music still pumping! Avoid room 148 as this room backs directly onto the restaurant area, as well as the music you will enjoy people moving around loudly (due to poor sound proofing) and dining room furniture being dragged across the floor rather than being lifted and carried! If you manage to avoid the night club don't worry also available are rooms where you feel like you are sleeping at the road side due to the loud traffic noise or a little more tranquil is the room with the shower above that sounds like you're directly below Niagara Falls...or we also have the room located next to the heating system, if you are a guest in this room when it goes wrong you will know about it because you will be kept awake with clangs, thuds and humming; maintenance staff lifting ceiling tiles in the corridors to access pipes. It's 10:50 am on the day of departure and the music is louder than ever, it fills the room, and it can be heard above the television - a bit early to be at the club! How can anyone enjoy time in this room with this racket?! Back at Premier Inn Chesterfield town centre as a last resort (Matlock Premier Inn was fully booked) and only for the one night. When I first arrived my room was ice cold, I had to ring reception to get them to turn up the air conditioning so I could have warmth; I was shivering. it took over two hours for the room to heat up. It was so cold I got under the duvet with my clothes on! I have been put in room 101 that is right next door to rooms that are used by staff - kept awake by doors banging - staff in and out. Went to reception at 2.30am to ask to be moved as I have a long journey today. I was told "The hotel is full, we can

Went here for New Year’s Eve. Was very good value for money. Staff were very friendly on arrival and room clean. Was a central location and easy to get to where we wanted in chesterfield. Also received a free drink on arrival as room not quite ready at 3pm.

The best hotel there is out there. My parents stayed here when having renovations on their house. They can’t recommend it enough! The staff are super friendly and accommodating. The meal deal at evening is a bargain, breakfast and 2 course meal and drink for 26.99!!

Nice decent room , good location if visiting Chesterfield. We only paid £50 for the night which is great value. The staff are very friendly; there was a slight delay in getting our room cleaned so we were offered a free drink and they sorted it. I’d say the highlight would be the friendly staff and good price. The only downside was the shower pressure but that’s not enough to not give 5*.

Good location in the middle of the town, as always beds are comfy and staff are good. Dissapointing breakfast as they did not offer buffet style but made to order so bit slow and would prefer to help myself. Guessing this is down to food waste but would prefer if they were upfront about it.