Guest User
September 2, 2024
I booked Sannuo's room on the last day before I left, so you can imagine how entangled I was in booking a room. I had finally chosen other hotels, and the bad reviews were very devastating. But Sannuo did not disappoint.
First of all, in terms of service, Mr. Zhang is personally responsible for everything. My child has a serious allergy to dust mites and powder mites, and he kept asking Mr. Zhang for various requests before the trip. Mr. Zhang was very attentive and not impatient at all. We arrived at the hotel around 8 pm local time, and Mr. Zhang and the staff came out to greet us. At that moment, the strangeness and worry of bringing children alone in a foreign country were resolved. It is inevitable to encounter problems when you go out, and there is nothing to worry about if the hotel has such an attitude.
Second, the noise. There are not many rooms in the hotel, and there is a large courtyard from the gate to the middle of the room. The use of space can be said to be very luxurious. This avoids many bad reviews reported by guests of other hotels in Chiang Mai, such as being too close to the road and too noisy. There are not many guests overall, and the interference from other guests inside is also limited, and it is very quiet after nightfall.
Third, the public area of the hotel is very large, and the furnishings are neat, simple and of high quality. The room style is also in the same vein. Here I want to say that I think the photos on Ctrip are not as beautiful as the actual room. Mr. Zhang, even if we don't Photoshop, we should at least reflect the texture of the room truthfully. This time I stayed in two room types at Sanno, one is a garden view luxury bed with a super large green balcony. The other is a garden view suite. In addition to being simple and beautiful, many furnishings in the room are very attentive, such as the shelves and hanging rods in the bathroom, and the clothes drying racks on the balcony. These seemingly simple furnishings really solve many problems for guests. It is especially convenient to travel with children.
Fourth, the hygiene details are in place. The room does not have the large carpets of traditional star-rated hotels, which is respiratory-friendly, and the material of the floor is particularly smooth and textured. There are no stains on the bedding. What is rare is that the fabric sofa couch is also very clean, which is difficult to do in many hotels I have stayed in. I can feel at ease the moment I open the room. I especially mention a detail. I saw that the cleaning staff planned to change their shoes when entering the room. This is something that many star-rated hotels cannot do. Details show quality.
The hotel next door was also one of my top considerations before I left, but I gave up because of the strange room type (long and narrow room with little resting space in the room) and the price was twice that of Sannuo.
Based on my experience this time, Sannuo is a hotel that I think is worth the money. The hotel can maintain such a standard, and the management and staff must have put in a lot of effort. It is a hotel that I will stay in again with my family.
Original TextTranslation provided by Google