Mercure Chiang Mai

Ulasan Mercure Chiang Mai

Mercure Chiang Mai

183 Changpuak Rd, Si Phum, Chiang Mai Province, 50200, ThailandLihat Butiran Hotel
Mercure Chiang Mai
Mercure Chiang MaiMercure Chiang MaiMercure Chiang Mai
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Kami Memadankan Harga
1 malam

Ulasan Tetamu

4.2/5
Sangat Baik
95 ulasan
Ulasan yang disahkan
Persekitaran4.2
Kemudahan4.1
Perkhidmatan4.3
Kebersihan4.3
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Atur mengikut:
Semua ulasan(95)
Ulasan positif(90)
Ulasan dengan gambar/video(32)
Bilik yang hebat(20)
Perkhidmatan yang baik(20)
Sarapan pagi yang lazat(12)
Bilik yang besar(9)
Dekat dengan tempat membeli-belah(9)
Lokasi yang strategik(7)
Katil yang selesa(6)
Mudah untuk pergi membeli-belah(6)
Ulasan kurang baik(5)
inseen
Bilik King Standard
Menginap pada Mei 2024
Pasangan
3 ulasan
4.0/5
Sangat Baik
Disiarkan pada 22 Mei 2024
Very nice staff. Clean rooms. Good variety of foods to choose from. Overall a lovely stay and will definitely come back. ๐Ÿ˜Š
Terjemah
Jawapan daripada Pihak Penginapan: Dear Valued Guest,We very much appreciate your comments regarding your stay at the Mercure Chiang Mai. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,The Management Team.
Chanokruedee
Bilik King Standard
Menginap pada Nov 2024
Melancong bersama rakan
2 ulasan
5.0/5
Luar Biasa
Disiarkan pada 24 Nov 2024
Good location, close to everything. Nearby shops and restaurants
Terjemah
Jawapan daripada Pihak Penginapan: Dear Chanokruedee,Thank you for taking the time to share your feedback with us. We are delighted to hear that you enjoyed our central location, which offers easy access to nearby shops and restaurants. We strive to provide our guests with convenience and comfort, and it's wonderful to know that our location met your expectations during your stay.We are also pleased to hear that you had a pleasant experience overall, and we truly appreciate your kind words. Our team is dedicated to ensuring that every guest has an enjoyable and memorable stay, and we will be sure to share your feedback with them, as it motivates us to continually improve our services.We look forward to welcoming you back in the future and hope your next visit is just as enjoyable. Should you have any special requests or need further assistance for your next stay, please do not hesitate to reach out to us.Warm regards,Sirisook MooreGeneral Manager
Pengguna Tetamu
Bilik King Standard
Menginap pada Jul 2024
Pasangan
18 ulasan
3.5/5
Disiarkan pada 8 Sep 2024
Hotel was ok. Spacious rooms if the furniture was dated and had clearly seen better days. Had to fight the staff for bath towels. Also may be too many organised tours pass through there. They were often crowding around the reception area and were disruptive when clearly things could have been organised better (and more considerately of other guests). The organised tours perhaps being the reason for the bath towel shortage. Guessing due to lack of planning or foresight by management. Felt sorry for the cleaning staff as they were working long hours (hope they got over time pay). Because of this, when we returned to Chiang Mai a few days later, we purposely chose another hotel.
Terjemah
Jawapan daripada Pihak Penginapan: Dear Valued Guest,Thank you for taking the time to share your detailed feedback regarding your recent stay at Mercure Chiang Mai. We appreciate your candid comments and are pleased to know that you found our rooms spacious.We sincerely apologize for the inconvenience you encountered regarding the condition of the furniture and the challenges with bath towels. Please be assured that we are reviewing these matters with our team to ensure such issues do not affect future guest experiences. We also regret that the presence of tour groups caused a disruption during your stay. We are currently assessing how to better manage group bookings to avoid any inconvenience to our other valued guests.Your understanding of the hard work our cleaning staff puts in is greatly appreciated. We ensure that our staff are fairly compensated for any additional hours worked, and we will pass on your kind words to them.We regret that we were unable to meet your expectations during this visit, but we truly value your feedback as it helps us to improve our services. Should your travels bring you back to Chiang Mai, we would be grateful for the opportunity to welcome you again and provide a more seamless experience.Kind regards,Sirisook MooreGeneral Manager
Ed Collins
Bilik King Standard
Menginap pada Jul 2024
Solo
11 ulasan
4.7/5
Menakjubkan
Disiarkan pada 21 Jul 2024
this is a really great value hotel, with super comfy beds, quiet rooms and excellent service. they were very kind to also book a local taxi for me upon departure. I'd stay here again for sure!
Terjemah
Jawapan daripada Pihak Penginapan: Dear Valued Guest,Thank you for taking time to review The Mercure Chiang Mai following your recent stay.Such positive feedback is extremely valuable to us, since it encourages our team members to deliver the very best experiences from the start to finish of each guestโ€™s stay. However please accept my sincere apology for any inconvenience caused. I feel it was indeed a tad unfortunate that you were disturbed on this occasion.We look forward to welcoming you again in the future to making your stay even more amazing in any way we can. Thank you again from your Mercure Chiangmai .Sincerely,The Management.
Pengguna Tetamu
Bilik King Standard
Menginap pada Jul 2024
Solo
2 ulasan
5.0/5
Luar Biasa
Disiarkan pada 16 Jul 2024
The hotel staff are super polite,friendly and very helpful.My room was upgraded upon my arrival ,a lovely suprise.Breakfast is really good value for money.Rooms are beautifully serviced and fresh towels provided daily.I would recommend for solo female travellers as very secure and transport safe and easy to use to and from the hotel.All tours easily arranged by staff and they have a shuttle service to all night markets and food streets.Excellent all round. Would definitely recommend .
Terjemah
Jawapan daripada Pihak Penginapan: Dear The Valued Guest, We very much appreciate your comments regarding your stay at the Mercure Chiang Mai. It is always a pleasure to receive your feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. I sincerely apologize for any dissatisfaction you experienced, and do hope that we will have the pleasure of showing you the very best of our hospitality in the future.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, The Hotel Management Team
JEFFREY
Bilik Kembar Standard
Menginap pada Jun 2024
Keluarga
34 ulasan
4.0/5
Sangat Baik
Disiarkan pada 10 Jul 2024
Old but very clean and cozy hotel big spacious room with a supermarket beside . Staff are friendly and kind and willing to help out . Parking are big and spacious too . Location Iโ€™m not too sure because only stay for a day and didnโ€™t explore much of the surrounding . Will try visit this hotel again as the price is much lower than most hotel in the surrounding places and they provide welcome drink at the counter too .
Terjemah
Jawapan daripada Pihak Penginapan: Dear The Valued Guest, We very much appreciate your comments regarding your stay at the Mercure Chiang Mai. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, The Hotel Management Team
Pasuree
Bilik Kembar Mewah
Menginap pada Ogo 2024
Bisnes
6 ulasan
5.0/5
Luar Biasa
Disiarkan pada 8 Sep 2024
Nice accommodation but a bit far from the city
Terjemah
Jawapan daripada Pihak Penginapan: Dear Pasuree,Thank you for awarding us a perfect score. We are delighted to hear that you found our accommodation pleasant and comfortable.We understand that the location may be a bit distant from the city for some guests, and we appreciate your feedback on this. For your convenience, we offer a complimentary shuttle service to both the Night Bazaar and Nimman areas, providing easy access to key attractions in Chiang Mai.It was a pleasure having you with us, and we hope to welcome you back to Mercure Chiang Mai in the future.Kind regards,Sirisook MooreGeneral Manager
Mr.L / ๅฐๆ–น
Bilik King Standard
Menginap pada Jun 2023
Pasangan
43 ulasan
4.5/5
Hebat
Disiarkan pada 4 Jun 2023
Good hotel with city center location. Nearby supermarket and everything. The room is big and comfortable. Ps. Not the prime location but have hidden bar (Hyde) nearby hotel. Should check it out.
Terjemah
Jawapan daripada Pihak Penginapan: Dear Mr. L, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, The Management
Sareera
Bilik King Standard
Menginap pada Apr 2024
Solo
26 ulasan
4.0/5
Sangat Baik
Disiarkan pada 20 Mei 2024
Hotel is old but clean , Staff is very friendly and helpful.
Terjemah
Jawapan daripada Pihak Penginapan: Dear Khun Sareena,We very much appreciate your comments regarding your stay at the Mercure Chiang Mai. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,The Management Team.
Pengguna Tetamu
Bilik Kembar Standard
Menginap pada Nov 2023
Keluarga
42 ulasan
3.5/5
Disiarkan pada 18 Dis 2023
Conveniently placed in the middle of the city. The hotel is clean and comfortable for staying.
Terjemah
Jawapan daripada Pihak Penginapan: Dear The Valued Guest, We very much appreciate your comments regarding your stay at the Mercure Chiang Mai. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, The Hotel Management Team
Michael Wenxue
Bilik King Standard
Menginap pada Mei 2023
Solo
83 ulasan
3.5/5
Disiarkan pada 2 Jun 2023
This hotel is pretty old. The location is ok. The room is spacious. The staff are friendly. The furniture is old but functional. Not many restaurants near the hotel, there is a supermarket (Tops) close to it though. You have to pay 50 baht if you need a extra towel. The hotel provides shuttle service to the airport, 150 baht per person.
Terjemah
Jawapan daripada Pihak Penginapan: Dear Mr.XingThank you for taking time to review The Mercure Chiang Mai following your recent stay.Such positive feedback is extremely valuable to us, since it encourages our team members to deliver the very best experiences from the start to finish of each guestโ€™s stay. However please accept my sincere apology for any inconvenience caused. I feel it was indeed a tad unfortunate that you were disturbed on this occasion.Sincerely,The Management
Pengguna Tetamu
Bilik King Standard
Menginap pada Feb 2023
Bisnes
17 ulasan
4.0/5
Sangat Baik
Disiarkan pada 17 Feb 2023
The hotel is in the city and have many facilities in the hotels. the room is big and quite similar to the pictures which shown on the website.
Terjemah
Jawapan daripada Pihak Penginapan: Dear Valued Guest,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,The Management
Pengguna Tetamu
Bilik King Standard
Menginap pada Jan 2023
Solo
2 ulasan
4.0/5
Sangat Baik
Disiarkan pada 6 Mac 2023
Can be recommended; next to bus station; good overall facilities; friendly and helpful staff
Terjemah
Jawapan daripada Pihak Penginapan: Dear Valued Guest, ,We very much appreciate your comments regarding your stay at the Mercure Chiang Mai. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,The Management Team
Pengguna Tetamu
Bilik Superior King
Menginap pada Dis 2022
Keluarga
14 ulasan
5.0/5
Luar Biasa
Disiarkan pada 4 Jan 2023
Very nice, close to a great mall. Not far from the old town, very peaceful and lovely staff.
Terjemah
Jawapan daripada Pihak Penginapan: Dear Valued guest,We are truly delighted to hear that you enjoyed your journey with us and that our team has been able to meet your expectations. Thank you for choosing to stay at Mercure Chiang Mai and for taking your time to review.Indeed, it is great to hear that you were impressed with all elements of the hotel from the arrival till departure. We will share your comments among our team and we look forward to welcoming you both again soon to our hotel and to the beautiful Chiang Mai.Sincerely,The Hotel Management Team
Pengguna Tetamu
Bilik King Standard
Menginap pada Nov 2022
Melancong bersama rakan
1 ulasan
4.0/5
Sangat Baik
Disiarkan pada 14 Dis 2022
Good hotel. A little remotely located from the centre. But easily accessible Staff extremely friendly helpful and knowledgeable Breakfast average with no fresh juices.
Terjemah
Jawapan daripada Pihak Penginapan: Dear Valued guest,My team and I are overwhelmed to read your poetic and complete review of your recent stay with us. You and your traveling companions were able to fit plenty of experiences into your short time with us on the mountaintop. Thank you for sharing, so eloquently. I would like to express to you my deepest gratitude for having an opportunity to serve you.Sincerely,The Hotel Management Team