Roseate Chiang Mai

Clean, spacious room with a good air conditioner and a comfortable (firm) bed. The room had a wardrobe and a dressing table with a mirror. Extra pillows were provided upon request and we were able to check in a bit early at no additional cost. Location is right on the border of the Old City, very close to a 7-11 and a night street food market.

I hope this message finds you well. I am writing a concerning situation I experienced during my recent stay at your hotel from 26 to 28. During my stay, I reported a missing item that I believed had been lost in my room. However, when I sought assistance from your staff, they did not listen to my explanation or take my concern seriously. Instead, they dismissed the matter and implied that the item had not been lost at the hotel. This lack of attention to my issue was both frustrating and disappointing. As a guest, I expected more respect and support in handling such concerns. I kindly ask that you review this matter and ensure that future guests’ concerns are taken seriously and handled professionally.

For a budget hotel, it's not too shabby, but the Wi-Fi connection leaves much to be desired.

The hotel is decent and in an excellent location, but it feels a bit dated. It's conveniently within walking distance to the street food market.

Overall not a bad location in old city. No breakfast.no gym.

The previous reviews about the paper thin walls are true. The location is excellent though. It’s all right for the price you pay. Clean and it’s perfect for a couple of nights.