Hotel berhampiran Eppels Restaurant di Chicago

The hotel is in a great location! Close to main attractions and lots of restaurants! Main staff was not very friendly. Hotel is beautiful when you enter. Rooms are very old and need updating. The toilet in my bathroom had a corroded tank and a broken lever. That was a bit frustrating. Bed was very hard!! Room was very cold! Only one thermostat for the entire hotel. There is no individual thermostat in each room. Had to ask for extra blankets. They did provide that for me. The fitness room is very nice! Every thing you need to have a really good workout! They indicated they are in the process of renovating rooms. They’ve just not completed that project yet. I would stay there again if the price was right. Hopefully next time I’ll get an updated room!

The hotel is about 30 - 45 minutes drive from downtown Chicago and 20 minutes drive from O Hare airport. The room is spacious. A hotel with nice view and good for someone looking for a quiet & relaxing getaway.

Overall: We had a great time staying in this hotel. Would recommend to all family & friends (+) Location: Good. Walking distance between 10-15mins to Michigan Ave, Riverwalk, & places of interest. A supermarket next door & Whole Food Market around the corner. Took 10 mins cab ride from Union train Station to the hotel. Staff: Friendly, polite, helpful staffs. Room Amenities: clean, comfy beds, complete with toiletries, coffee maker, fridge, iron, hairdryer. (-) No microwave & no drinking water bottle provided. Unless there’s water dispenser provide at corridor which were unaware. Was looking for signage.

Good location! Very convenient to start the tour in the city. The curtains at the bed for privacy can be bigger. Safety wise, just try not to roam around after dark.

1. Didn’t asked for accesible room, but that’s what I got. 2. AC/heating system had a weird noise all night, you can’t turn it on because literally you won’t sleep. 3. Shower had someone’s else hairs in the shower wall, gross. - Hotel Manager: if you do not trust the team and their responsibilities, then you will have to do the rounds yourself to ensure your hotel is operating properly in all aspects. - Housekeeping manager: If you do not trust your people, you will have to do the rounds yourself. -If you still do your rounds but you don’t inspect the rooms properly, then you shouldn’t be in that position. Room fridge isn’t working in the rooms (front desk mentioned) so they ask you if you need one to ask front desk but they are charging for it, so who’s fault is it? client or hotel? don’t charge for something you need to repair REGARDLESS. Make no sense for customer service. Also, if you guys are having a group of “young teen/just turn 21” people, why would you put someone on the accesible room by their room? If someone requires an accesible room, in this case I didn’t required one, got assigned one, but imagine an elder person by their room. These “kids” were loud as heck until 4AM, fighting, arguing, drunk, crying, overall it was a nightmare. Normally I have a good experience with Sheratons, but this one is overrated. I chose this hotel because last minute the company I work for had a meeting suggesting to find different hotels that may give us a group rate for the upcoming visits we will have to do in Chicago, but there’s no way I will suggest my coworkers to stay at this hotel with a first time bad experience. Not sure if I would give it a second try. Can’t risk it.

Great hotel and great location. Perfect if you wanna walk/bus/or take the train “L” around chicago. Staff were friendly and the rooms were clean.

The small fridge in the room automatically shuts off after 2 hrs and doesn't stay at a safe temperature to store breast milk. The front desk advised to just use an ice bucket. This is problematic because (1) you will have to continually refill the ice bucket and (2) there is limited capacity. After an escalation to the manager, they offered to hold my milk behind the front desk in their fridge. I am not comfortable with that ”solution” nor do I want to go back and forth to the front desk for my baby's bottles and milk storage. He advised they previously provided medical fridges but they currently do not do so. I am so beyond disappointed. I expected so much more from this brand and now have to figure out something to do with my milk for my exclusively breast fed baby. Ugh, don't they have mother's stay at this property!? Marriott, do better!

We visited this hotel as a potential site for wedding guests to stay for our family. The hotel management was so pleasant and accommodating that we also contracted with them to have our wedding rehearsal dinner there. The catering menu was extensive. A full bar was available. The event coordinator and the manager took great care in preparation of the meeting room for our event and the food presentation was attractive and delicious. Everything we asked for was well taken care of. Our guests were pleased with their rooms. There is a spacious, inviting public area with a fireplace and comfortable seating where our family gathered several times. The shuttle bus driver transported us safely to and from the wedding. All I can say is we had a wonderful experience!

It's a good hotel for the price. Location is excellent with Museum Campus Metra station right in front and bus stations nearby. You can also walk to downtown. There are Walgreens stores and a Target store nearby so you can buy anything you might need. It was cold in winter but the heating was good. Radiator had some noise but ear plugs can easily solve the issue. Definitely a budget option. I was happy with it because it was a business trip.

It was a great experience. Excellent front desk and housekeeping helped in everyway and quickly! Would love to come back.