Hotel berhampiran The iO Theater di Chicago

This was an interesting place. The value was great for the location and the quality of the room. They took some kind of additional fee off the deposit, but in exchange you get two free drinks during happy hour? A very interesting concept!

Well located hotel a short walk from tube station and bus stops Friendly and attentive staff Room stocked with tea/coffee facility, (empty) mini fridge which suited me Bed was comfortable with a choice pillows and there were proper blackout blinds There was a desk area, perfect for catching up with work emails I’d book again, preferably in Summer to enjoy the roof top swimming pool

I had high hopes for this hotel because of the location and a few of the ratings I read before booking...but our experience was not at all what I expected. First, the hotel doesn't have thermostats in each room. Our room was hot and stuffy when we arrived. There was a wall fan (like many hotels have) in there and it was turned on but did absolutely nothing to change the feel in the room. I called the front desk and they confirmed that the hotel is all on one heating/cooling system with no thermostats in the rooms. They suggested we open the window(s). We did this, but even on the 11th floor, the amount of noise we could hear from outside was ridiculous. We left the windows open while we went out to explore the city and the room felt a little better when we returned, but it was not comfortable for us to sleep because of noise, temperature, and the bed. Speaking of the bed...this brings me to the 2nd issue we had with our room. I would liken the comfort level of the bed to throwing a blanket on the floor and sleeping there. The mattress and pillows were horrible. To anyone reading this - if you don't like a firm bed, look for another hotel! Now, all was not lost on the issues we had. The hotel and room itself were very clean and seemed pretty modern given the age of the building. The bathroom and shower were nice

酒店比較乾淨，在一個大的酒店公園里麪，離機場十分鐘。唯一不足是配套，沒有超市，飯店。房間裏的水是收費的，3刀一瓶。

First time in Chicago so didn't know where to stay, luckily I found this hotel and it was very nice, hotel rooms are nicely decorated and clean, took a while to figure out where coffee machine was but found it in the end, only blemish was one set of elevator was not functional but there was no notice posted. It's not that difficult to post notice on the tenth floor was it? But all in all, a pleasant stay and a great location with nice restaurants around hotel, definitely will come again.

房間很大，也很乾凈，入住辦理超級快。很適合出差。早餐種類不算多，但可以吃飽，特別是還有熱水，很棒。唯一的可能是空調有點吵，shuttle bus要早上9點司機才上班，早班機衹能打UBER

地理位置優越，距離Mies的湖濱公寓一步之遙，非常適合建築愛好者。房間整體性價比高、整潔衛生，各種設施齊備，適合家庭親子入住。周末周圍停車場位置會比較緊張，建議提前預定～

I needed to stay somewhere overnight near Midway and this hotel fit the requirements. There is free 24 hour Midway airport shuttle service which is what I needed as I had an early flight out. The front desk clerk was very patient and hospitable and knew how to set expectations, which was fantastic for me after 10 hours on a plane, and getting into Midway very late at night. The night shuttle driver was also quite nice. I had a hard time understanding him, partially because he was using a face mask and partially because I was tired and sleep deprived and have bad hearing. I had a great night's sleep. I didn't stay long enough to figure out what, if any, they had for breakfast. I did use the free internet while I was here. There were only a few odd things. 1. When I walked into the room, it had an odd smell. I believe it came from the slightly moist carpet. In about 5 minutes, my nose got used to it and I didn't notice the smell the rest of my stay. 2. The desk had no electrical outlets on it. There was one electrical outlet on the wall (thankfully I had brought my own power *****) near the desk. On the desk was something that looked like outlets of some type, however I did not recognize what it could be used for. That meant that all my electronics were plugged into the 4 outlets, 2 on each of the bedside lamps, plus the power *****. 3. There was a microwave, however, no refrigerator. I didn't need one so it wasn't an issue. There was space in the area of the microwave where one would have the refrigerator. 4. The water for my shower at 3:45 am, never got truly hot. It was warm and probably adequate for babies and the elderly. However it was not hot enough for a sleep deprived individual who likes hot showers. On the other hand, it was warm enough for my shower. I just couldn't warm up, during the shower. 5. The area by the bathroom sink was quite small. It wasn't a real issue since I could place my things on the table in front of the microwave, which was just behind me as I was facing the sink. 6. I couldn't figure out how to change the temperature of the room. The air conditioner was blowing cool air. As long as I was covered at night, I was okay. However, I wanted the room to be warmer, and the lack of a hot shower, made the room even colder to me. Would I stay here again? Probably only as a 1 night stay. I've stayed at other Fairfield Inns that were in much better condition. However, the front desk clerk and the availability of the 24 hour shuttle service to/from the airport, makes it highly likely that I'll stay here again for a 1 night stay. This was a last minute booking so I paid a lot for this one night stay. They got me.

Very good hotel, a bit pricey but overall good restaurant, rude shuttle driver ruined the impression when aggressively insisting on tip and insulting me in spanish when I turned him down. I think management should pay close attention to this person because he’s the first and last staff member to interact with every guest during their stay at this airport hotel. Especially due to the fact there are so many foreign guests coming from countries with different tipping culture

The hotel is in pretty good location close to all the things you need in the city and all the fun places. The service people are incredibly nice and helpful. Coffee is served in the morning.