Hotel Mesra Haiwan Peliharaan di Chichen Itza

Positives first- good location opposite the Cenote and they have two pools which are welcome as its pretty hot. The aircon works, hot water in the shower and the sheets clean. Negatives its really tired the curtains havent seen a duster in many years, the doors are split and rotting the bathroom bit mouldy. It needs a lick of paint and some attention to detail. Food is average, breakfast is provided and is a decent serving. Wi Fi only by the pool and in the restaurant. Take your bug spray its in the middle of the jungle. I didnt do a huge price comparison for what was available in the area but I suspect this is a cheap hotel in a very busy area.

We stayed one night. Difficult for those with mobility issues but all the staff was super accommodating and helped us including offering room service. Beds were comfortable. I saw someone complaining that there was plastic coding around the mattress, but since they are foam, I guess I’d rather have that then know that people were sweating just below a sheet. There’s always a trade. I thought it was a little ridiculous that they wanted to find you $50 if you were caught outside food or beverages. But when I think about it, think the real concern is that people would have big, huge parties and barbecues, and be disturbing to other guests, make a lot of trash, and also the fact that this place is not cheap to run. Rooms are rustic, but pleasant. There is no TV, but the Internet worked fine, and the air conditioning we had in our Hacienda room was very pleasant. There’s a lack of outlets. But that’s a complaint I often have. Proximity to the ruins is great. Hotel arranged our taxi. It’s not possible to get directly to the ruins from the hotel. The shower was great. Bathroom was large. Shampoo, conditioner and soap were provided along with washcloths, hand towels and bath towels. Grounds were beautiful. The price is on the high side for the area but it’s also an original hacienda. Definitely not cheap to maintain. Dinner was fine. I had a simple club sandwich with fries and it was good. Served hot from room service. Flan was fine.