Pengguna Tetamu
23 September 2024
We had a terrible experience staying at i palace for 2 nights. We paid extra(1250 rs) to include breakfast in the booking. They don’t really have restaurant in this hotel, they just bring from outside. And they just bring whatever is available not what we asked for. Food is wrapped in a news paper and plastic cover. There are no plates as well. We had to request extra plates and it was very uncomfortable. Now coming to the main issue, we stayed for 2 nights and the guy in reception said, they provide breakfast only for 1 night, then i explained, he called his manager and after discussing he agreed to provide breakfast. I prepaid the money for food, it’s not complimentary. I don’t know why i had to talk a lot to get my food. The thing that made me furious was that they denied breakfast for my 2 year old son, as we booked for 2 people only despite the fact that i selected 2 adults and 1 kid option. These people are looting tourists, absolute scammers. Please don’t go here.
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