Wingate by Wyndham Christiansburg

Hotel was understaffed. Room was dirty not cleaned our whole stay. Had to hunt down staff who preferred to be outside smoking and hanging with friends. Was offered bath mats in lieu of towels as they were out. Hard to believe as I paid $750 for weekend, which itself was overpriced. Breakfast ****** out of coffee in hour in and juice machine was broken. One maid I saw was unprofessional in dress and attitude. Wouldn’t let my dogs stay here. Heard traffic noise and slamming doors most of night.

The fridge in my room was nasty, lost all my refrigerated food because front desk said there was no maintenance or housekeeping on duty and nothing she could do. Front desk staff couldnt get off her personal cell phone call to get me checked in, which i called 2 hours prior to confirm everything was correct..was told "yes its all correct". My room was closee to the side entrance/exit. Was told it worked, went to come back on that door, the handle was missing. I went to the same front desk person to let her know the handle was missing..."Oh yeah, someone ripped it off a while back, we just aint fixed it yet. The shower was dirty.

Visiting our daughter. We travel with our dogs. The nite before in Winchester VA we were charged $25 for 2 dogs. This hotel gouged us $35 each. $70 !!!!! Never again

Horrible! No towels in room. Shower had hair all over! Was charge again after I prepared for the room! All ice machine besides the third floor is broken. No one is ever at the front desk. Please just go somewhere else.

Unfriendly front office staff during checking, dirty elevator and unfriendly smell on the hallway on 4th floor where I stayed. Room was clean but room hallway light not working

Rooms are clean and beds are very comfortable. Staff very personable and helpful. The only complaint is trying to get to the hotel from the main road. It’s an unmarked maze that was truly frustrating.

Stayed one night while traveling. The room itself was comfortable and perfectly fine for a night on the road. The front desk and other staff were very friendly and accommodating. They also had a decent free breakfast in the morning with good coffee and hot and cold options. All that being said, while at first glance the surfaces in the room were clean, there were a few bothersome things that caused me to knock off a couple of stars from this review. First, upon entering the elevator there was a very strong, unpleasant odor. Only one elevator seemed to be working and this smell was there the whole time. I had to hold my nose as it became so strong. At first it sort of smelled like the strong sulphur odor after a match is lit but more intense. In the room itself, the bottom of the inside of the shower curtain had a whole bunch of light reddish brown gunk on it. In addition, there was thick, black mold inside the rim at the front of the toilet bowl. Finally, a few sticky spots in the carpet that were noticeable when barefoot. There was no hair dryer in the room so I called down to the desk to ask if there was supposed to be one. The very nice young lady there said there is supposed to be one but unfortunately people had been stealing them lately. She said she had an extra one and would bring it to our room. Within two minutes she was there with a nice hair dryer. I tried to give her a tip but she refused. As I said, she and the other staff were all extremely nice!

The woman at the front desk provided good customer service. The hotel overall - hallways, elevator, and room - was dirty. The bathroom tub drained very slowly. The pool was cold. I asked several staff, and no one knew when - or whether! - the owner/managed planned to fix the pool. All in all, save your money and stay elsewhere!

The staff were exceptionally friendly. They served a standard breakfast. The elevators need to have their carpets removed and the vents sanitized. There was a terrible smell. They also had smokers at the entrance instead of a place for them to sit in comfort.