Novotel Qiandao Lake

Great stay at a clean, friendly hotel, excellent soft play for kids. Nice buffet breakfast. Highly recommended!

We stayed there in November 2023 and got an upgrade with a nice tub in the room. thank you. It was very nice. The only thing which was special for this room, was that the door to the balcony was not closed tight so cold air cold come in. The breakfast had an good amount of different food and was good. The staff was very nice also the did not speak English, but thats no problem.

It is a merely 3 years old hotel but everything looks pretty worn. The swimming pool is nice but not as nice as on photos. The kids indoor playground is nice for kids under 5. But for the rest, it is not really worth the 5 star. The room design is rather weird. We booked a superior family room with 1 queen bed and 1 single. The size is okay with a balcony. But there is only 1 chair on the balcony. The toilet is facing the bed directly and the shower as well. There is no any privacy for the guests sharing the room. Even with your own child, you deserve some privacy I suppose. The wash table is right next to the bed which is also weird. The overall design is not well thought to my opinion. The breakfast hall is huge but the quality of the food is disappointing (not the worst but definitely not best for a 5 star). The lady standing in front of the breakfast hall for welcoming the guests is always grumpy. The price is too high for what you get in general. But anyway, the island is way too pricy for what it can offer. Will not return any time soon. And the toilet in our room stinks a little.

Beautiful rooms. The breakfast is sumptuous and there's a lot to choose from. The staff there are friendly and helpful. 特別謝謝微小姐的招待！

第一次去千島湖，非常無意間刷到的一間酒店，在開元和這家糾結了很久，但考慮到下雨天就還是選擇了這家，有室內遊樂場可以給小朋友放電、原本以這個價格並沒有抱很大的期待、結果從下車辦入住開始就感受到了極好的服務，酒店前台主管藍晶主動加了微信，升級了房間，有任何事詢問她都迅速回復，根本就是私人管家服務，酒店很新，前台設計很特別，幫忙協助送行李的Tony也很熱情，協助送行李到房間並介紹了酒店設施，室內遊樂場很大，小朋友玩了三四個小時，解放了爸媽真的太好了，早餐花樣也很多，晚上藍晶還讓機器人送了大禮包給小朋友一個驚喜，禮包袋子剛巧是我家女兒最喜歡的皮卡丘，更開心了，退房時前台還主動給了好幾瓶水讓帶着路上喝，真的很貼心、很少主動給好評，但這次真的很滿意，大力推薦👍

酒店很新，設備齊全，地理位置也很優越，在市中心出行都很方便，酒店乾淨衞生，衞生間乾濕分離的設計很好。在酒店點外賣也很方便不用自己下樓取會有機器人🤖送到房間門口👍酒店裡還有幼兒遊樂場所（適合低齡小童玩） 酒店員工服務態度都很好👍熱情周到 早餐品種豐富挺好吃😋 這次是冬季來的泳池不能體驗有點遺憾 價格也很經濟實惠