Hotel terbaik di Helenvale

A quick get away. Greeted at gate on arrival. Found staff relaxed accommodating and friendly. Dog friendly. Great food at cafe. Clean facilities and plenty of space to play. Also very close to Movie World and other theme parks as well as their own giant water slides. Kangaroos and free rein to ride bikes. Highly recommend. Thank you

We recently took our family of 5 to stay at Paradise Country Farmstay. It was a Christmas gift for our children so we opted to get the Eco family tent with ensuite, theme park package and breakfast and dinner package. We were thrilled with every aspect of this weekend. We are not campers so the accommodation was above what I expected. The room and bathroom were both exceptionally clean, better than I've had in some 5 star resorts! Our children are older (20, 15 & 12) so we didn't really do much in paradise country itself, some wandering, a show and animal feeding - my husband and I did the wine tasting too! We managed to get to Wet n Wild the first afternoon, Seaworld the next day and Movieworld on the way home! The food was brilliant and plentiful to say the least. Staff were fantastic, big shout out to ”Teena”, such a great lady and so much fun. All in all this was a bit of a fill in holiday as we can't travel overseas BUT it went beyond our expectations, and we would definitely return if we wanted a base near the gold coast. The only thing missing was being able to sit out with a drink from the bar on their gorgeous lawn! Thank you to everyone at the farmstay.

Awesome family stay. We stayed in the cabins, very comfortable, excellent facilities. Heaps of activities everyday for the kids, great food and drinks area

We were placed here by our insurance company NRMA for temporary accommodation due to our home being flooded. We live in the Resort so we know the Peninsula townhouses are fairly modern maybe 4 -5 years old, however it is obvious that townhouse 16 (3 bedroom townhouse) has had very little done to it since being built. Aside from obvious maintenance issues that need to be addressed - torn carpet, walls damaged and marked, broken/ dirty stove exhaust, stained doonas and pillows which all should be regularly maintained and replaced if needed, it was the cleanliness of the place that we couldn't deal with - mould in the showers, built up scum on the shower rails, dirty glass/ windows/ blinds/ all the kitchen items I had to wash prior to using. All the light switches covered in dust from not being wiped over in a very long time -yuck. The skirtings I started cleaning with my cloths came up with black on them so have obviously not been done in months. I moved the downstairs furniture to sweep it all properly & found a paper towel roll and crumbs under the coffee table and lounges so obviously only gets vaccumed around the furniture, I made the ultimate mistake getting down on my hands and knees to look under the bed this morning to check nothing had been left behind- I wish I hadn't... I'll leave it at that, toilet brushes - obviously the original ones from 2018 - use your imagination. There was a dust pan but no broom, a mop but no bucket, no cleaning cloths, 2 x satchets of washing liquid and 2 satchets of dishwasher powder & 1 x tea towel, no cleaning spray, 3 forks, 3 cups, minimal crockey. So we had to go get all that stuff from home to clean the place enough and be able to cook so that we could at least deal with the few days we were there, the insurance co ended up extending our stay another week but we refused to stay, and said we would rather stay in a tent in the big 4 in the rain than spend another night in this filthy place. We let the managers know so they are aware of the issues, they came in yesterday and placed some more bowls and glassware and forks as there wasn't enough for the 5 of us....... that was it. We have been hotel hopping for the past 5 weeks this was the 4th place we have stayed in, it was the newest but by far the filthiest and worst maintained. We stayed in the Royal Woods Resort in Ashmore prior to this and although it is quite dated you could not fault the cleanliness of the place, we were in an AirBNB prior to that in Biggera Waters which was immaculate, and the Broadwater Shores in Runaway Bay prior to that which is quite dated but still very clean. There is no excuse for the managers/ owners to allow this townhouse to rent this as short term accommodation in the state that it is for the $$ they are charging, I'm only glad we didn't have to pay for it, if we had we would have left day one and demanded a refund. The owners need to spend some money and get it back up to an acceptable standard for a short term l

Stay is good, ample parking space. Not much amenities at the hotel but its sufficient for a basic stay. Theres a rooftop restaurant which is convenient.

Booked a standard room with two double beds as a room for our family of 3 (2 adults and a teen), to sleep at after an event on the Gold Coast. Whilst not their issue our navigation app couldn't locate the property and when I called, I was told to use google maps. Reception was polite and on check in provided a physical room key and an electronic tag, and directions for parking. Our room was 1010, which is on the ground floor. A corridor left of the main foyer winds around, going outside and having a more motel vibe, outdoor corridors were tiled and wet and slippery. Struggled to open the door to our room with the key, unpacked and left for our function The room was very basic as expected, with shower, bath, toilet, kitchenette and tv. A sliding door to access a shared grass courtyard by the pool. We did not use any of the room or hotel facilities, beyond the bed and bathroom. After attending our event, we retuned around 9.30pm, and could not open the room door. Bar staff directed us to Mae, she was considerate, she and my husband could not get the lock to open. We ended up accessing the room via the sliding door at the rear, the screen door was unlocked (which was on us, as we opened the glass door to air the room out - it smelled stale - and assumed the screen was locked), Mae was apologetic i am thankful we returned early enough that staff were still on-site. Beds were ok, corridor was noisy especially luggage carts being wheeler through. Was fit for purpose, but the lock/security was concerning. It appeared the lock had been replaced by a handyman vs a locksmith. I wouldn't return

The motel is old and tired. Still 80s decor no obvious updates or renovations. Bathroom vanity doors are screwed shut to hide the deterioration. However the rooms are clean and the beds are comfortable. Check In was by ringing a buzzer and waiting for service at locked office door during the day. Visited with family child who is a bit slow to get moving and requires extra instructions and time. We advised the cleaners we were running late after they had OPENED the door and LOOKED IN. Owner/ manager came and advised us at 10 45am that if not out in FIVE minutes we would have to pay another full night's accommodation which was approx. $200 Very unaccommodating when considering we were travelling with a young child with Special Needs! Had to RUSH out the door as we didn't have another $200 to pay for an extra 5 minutes. Very upsetting to my family members and badly handled. Will never return here.

We stayed in the 3 level penthouse so the views were spectacular. The place was very modern and clean. The beds were very comfortable and the bathrooms were spacious. The pool was well kept and very refreshing. The penthouse was huge, spanning 3 floors with large spaces but the living area was sorely lacking in furniture. Although we were only 2 people, with 3 guests for one night, the penthouse can sleep 6 to 8 people, however the ground floor where the kitchen and living area is situated, there is only a 3 seater couch with no coffee table. There is also no dining room table. The patio furniture on this floor is also sub standard. There is nowhere to entertain on this level. If you want to entertain you are expected to trek up 2 floors to the roof which includes a dining room table, loungers, spa and BBQ. Unfortunately there is no kitchen on the 3rd floor which you would expect to accompany the BBQ area of a penthouse, especially as it is a long walk with many stairs from the kitchen on the lower floor. Overall it is a great apartment and if it had more furniture I would have provided an 'Excellent' review.