Hotel terbaik di Ormond

We were looking for an overnight stay, family of 5, and our well behaved and well trained Labrador and pet parrot. The gentleman on the phone was lovely, very friendly and helpful. The day before arrival we were informed that we would be provided a different room (as due to heavy rain the night before, the room we had been allocated was flooded). On arrival, the entrance, reception, exterior and courtyard looked nothing like the online photos. It was in a state of disrepair, rundown, untidy, messy, rubbish around the place, overgrown, peeling fading painted signs etc. We hesitantly checked in, and went to our room. Entering our room, there was a strong unusual smell, and looking up we saw black mould on the ”popcorn white” ceilings (in the living area, bedroom and the bathroom), hence the smell. The room was extremely run down, peeling paint, cobwebs and spiders, the 'grout' in the bathroom had been painted, and was peeling in places. The back of the bedroom door has splotches of different colour paint and tape stuck to it. Due to some of us having asthma we did not want to stay here, for numerous reasons - particularly the mould on the ceilings. We explained to the young girl at reception that we could not stay there due to the black mould on the ceiling and she happily gave us a refund - no further questions asked. We were pretty surprised at the state of disrepair that we didn't really even stay long enough to take photos - we just wanted to leave as soon as we could. We left immediately.

Bed was ok, pillows lumpy. A bit worn overall, but the location is sensational. Low water pressure and the shower was only warm, and that was without turning the cold tap on at all. Undercover parking out the back. It was clean yet quite old. Would we stay again? Yes. Would it be a memorable experience that you can’t wait to tell friends and family? No. But it was fit for purpose and with so many restaurants within 10 mins walk down in Bay Street that will be what keeps it booked out.

I stayed here with my partner and my youngest son for my birthday weekend. Hotel staff were beautiful and welcoming me with a gift basket gor my birthday. Amazing room and so comfy and clean. S bit noisy though. I would have expected thicker paned windows to block put noise however that was only draw back. I had the best birthday I'd had in yea rs...thanks sebel will definately be back

Excellent hotel for family stay. Awesome service. Front desk executives are very polite and professional. Hotel staffs are are very kind. Restaurant food is good and the pool is just awesome. I will recommend this hotel for people travelling to Aus.

Booked a night away with friends thinking it would be a great weekend. We booked this accomodation as we thought the price was reasonable and the photos of rooms looked nice, so we booked for 5 people. However, there was not enough bedding for 5 people in the accomodation, not enough towels for 5 people, only 4. We tried to phone the accomodation after hours number but was unable to get through. The rooms were absolutely disgusting. Dirt/dust/other peoples hair on surfaces. Aircon/heater didn’t work and made noise. Heavy dust build up in aircons and air vents, obviously haven’t been cleaned for a while and notice other people have now said same in reviews. A few of us have respiratory irritation from the dust present in rooms. You would think in this day and times with Covid and the flu around they would be well cleaned. When we went to check out the receptionist didn’t seem really interested in my feedback and asked me to write down on a piece of paper the issues and that she would pass it onto management. I asked to be contacted when they have received my feedback but doubtful the receptionist would pass it on.

Again，I stayed for one more night.

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