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≤2345
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Terbaik 4.5+Hebat 4.0+Bagus 3.5+Baik 3.0+
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4.3/5
Sangat Baik
PPengguna TetamuReason for poor service. Room service ordered through portal, confirmation received through portal and email waited for over half an hour after requested time messaged restaurant twice no response. Then messaged front desk inly then to receive a call to say no room service that night an to come down to the bar if I want to. We had travelled for many hours and just wanted to relax in our room. So we did not bother with any refreshments. I think you may need to look this, it’s not good to let guests order and get confirmation for a service you are not providing that day. Maybe look at your processes.
PPengguna TetamuOverall: 6/10 Staff: 9/10 Price: 8/10 Location (to sights): 8/10 Transit: 8/10 Room: 6/10 Common Areas: 6/10 Restaurant/ Bar: 9/10 Vibe (community): n/a Really enjoyed my stay at other hostels from this company and this one should have been just as good but there’s some things i just can’t put aside… First off, the hostel is dirty. Not talking dirt in the bunks (thankfully) but for as new as it seems, the shared spaces are rough. Bathrooms look rough, half the soap and dryers don’t work (not a good thing for hygiene obviously), the showers were always covered in water and hot water, up for debate. Next, the place is loud. Not hostel, a few people are chatting loud and certainly not 8pm, like the room was basically in the bar and the bar was busy (see next item) till after 1. Sure, we could have closed the window to help a bit but with no other airflow in the room, it’s a choice between super loud and hot/stuffy. Loud won. Last off, during my stay, they were hosting an event which meant a ton of people hanging around. Now the event was for a great purpose and that’s awesome and everyone was friendly too but it still meant the bar was basically taken over by locals who knew each other and filled up the community spaces, instead of a traveler or even a general bar vibe. Not a thrilling thing to find out after checking in. All that said, staff was great, super friendly when I checked in and around the place. The bar / restaurant is well done with a nice range of options and decent prices though I didn’t find the breakfast worth the buffet cost. Like the other locations, rooms are nicely done, bunks have good curtains, power, lights, all the makings of a 10/10, but not.
Hotel di Strasbourg 4.6% pelancong memilih kawasan ini
Harga satu malam bermula:NZD 35
4.1/5
Bagus
KKASIM DZHEMILKonum olarak Colmar’ın tam merkezinde, çok bilinen o yılbaşı ağacı ve oyuncakların hemen önünde, odaları gayet şık, rezepsiyon çok ilgili, Colmar’ın olanakları ile ilgili de bilgilendirme yapıldı. Bir daha gitsem düşünmeden kalırım. Teşekkürler.
AALEKSANDRУже третий раз, находясь в Страсбурге, выбираем этот отель. Это значит, что в наших глазах он заслуживает твёрдой пятёрки. Место состоит из одних достоинств: низкая цена на фоне отличного сервиса, в пешей доступности от вокзала, приятная тихая улочка с деревами, чувство безопасности, милый персонал, очень комфортные и большие номера, кухонные принадлежности, в пяти шагах супермаркет, работающий с 7 до 21, в воскресенье с 7 до 12. За десять минут пешком можно дойти до исторического центра города.
We stayed here for 1 night as visiting basel as we were told it's cheaper to stay in France but when you add up the cost of travel it doesn't add up. My advise stay in basel and get a basel card as if you stay in a basel city hotel you get a basel card which gives you free travel on trams and buses and discount to museums We paid 50 pounds to stay here 1 night on a Saturday night but had we payed 100 pounds to stay at hotel in basel we would of been around £20 quid better off as we used trams busses and visited museums. Hotel is literally 1 minutes walk from the border of France and Switzerland can't miss it. The hotel is very basic small double bed quite hard but fine and little kitchen in same room. Bathroom was ok but like the room needs updating. Shower was fine pressure ok and water was hot. Never ate at breakfast so couldn't comment. Pool at hotel but never used so again can't comment. Check in wasn't great as door to place is locked so had to ring intercom for ages to get in.. The receptionist in the morning was helpful and polite. We got a coffee and a pastry from coffee shop nearly opposite the hotel. We got a cab from hotel for 17 euro to three countries bridge which we crossed from France into Germany then across another bridge back into Switzerland.
I stayed one night at this hotell. The rooms was nice and clean but the restaurant was terrible. The menu indicated fine dining, and we orderd a 3 course menu with redvine in hope to have a nice evening., The food was not prepared well and the service of the staff was very bad, they seemed to have given up on life. They forgot several of our orders, served us ice cold red wine and bad tasting drinks. We could not even drink our pina colada, and that should be a pretty standard drink. I have never experienced so bad service and food at a restaurant before, and the whole evening was comical.
Count me as a satisfied guest! I checked in a couple of hours ago and have so far found everything to my liking. First of all the location is great. You are literallly steps away from the train station, and also just a 2 minute walk from two restaurants including the 'Au Bureau' pub/Brasserie. The rest of the restaurants are no more than 5 min beyond that. I like the classic style at this and other Best Westerns. Recently I have stayed at severarl of the competitors on the lower price end of the scale and find this so much better. Those competitor places often have very small rooms where you just can't relax properly. I am in a single room, and it seems a very good size for one person. The rooms and especially the bothrooms have been recently renovated, which I appreciate. Front desk staff were friendly and helpful. I also appreciated that they did not try speaking English to me without asking. I notice in the reviews that some people don't like the fact that the hotel doesn't have its own parking. To that I would say that this hotel was built before most people had cars. it's very hard to retro-fit the building to accept cars. However you can park on the streets near the hotel after business hours for free until 9am. There is also a private car park about an 8 minute walk away.. I'
We were travelling back from Italy to UK. Wanted somewhere to stop just out of Switzerland (expensive) not far off main route with a late check in This hotel was perfect. Excellent receptionist with good English. Secure parking. Fairly new hotel. Very clean. Comfortable bed. We booked breakfast but would probably have gone to the well know fast food next door if we'd known it was there. Probably not the place to stay if you are on holiday looking for a base, as in the middle of nowhere, but great if only passing through.
PPengguna TetamuPetit Hôtel bien situé très proche du centre, notre chambre pour 3 adultes est calme et bien équipée. Avec des lits confortables, et salle de bain avec douche est assez spacieux. Le parking se situe dans un autre bâtiment derrière l'hôtel. Pensez à réserver votre place si vous voulez une place de parking. Il vous coûtera 14€/j.
Notez que la photo de l'hôtel affiché dans les sites de réservation ne correspond pas du tout à l'hôtel.
リリセイデンI understand that this is a backpacker's hotel for an overnight stay, so I expect that the hotel will be near the highway and understand that I need to walk on the dark road for about 1km to get there, but at least, they need to let the guest enter the lobby first.
I arrived at the hotel at around midnight, the receptionist was away, nobody was at the desk and the work was outsourced to somebody working remotely with the intercom at the front of the building. The hotel implemented a new checking system using a check-in machine, which will need a code in the confirmation email. However, the code was nowhere to be found wherever in the trip.com app or the confirmation email of mine.
More frustratingly, the reception clerk had a very strong French accent in his English, so we couldn't understand each other clearly. In the end, a kind gentleman went down smoking and helped me communicate with them in French, solving my issue. If he wasn't there, I would probably have got locked outside for the night. This is unbelievable.
This is a very unpleasant experience. I'm writing to tell other international tourists to stay away from this place, if you can't solve these issues like me.
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