Hotel terbaik di Donville-les-Bains

J'ai loué une chambre pour quelques nuit pour mes parents et l'équipe de l'hôtel a été à l'écoute de mes demandes. La chambre était au calme et la propreté irréprochable. L'accueil a été très sympathique et personnalisé.

A lovely hotel, with tastefully appointed rooms with balcony and spacious bathrooms. There is secure underground car-parking which is a worthwhile extra at 11euro a night given the hotels location and lack of parking around it. There is alift with direct access to reception and the bedrooms. The lift also descends to beach level but terminates at about20 very steep steps, so if you have any mobility problems take the car ! The car park has a height restriction of 1.7 meters which was fine for my Sportage but wouldn't take some of the very tall SUV's. There is no restaurant in the hotel, but several superb eateries within 5 minutes drive. The hotel will book a table for you. Staff are helpful, polite and a tribute to themselves and their management. I would recommend this hotel without hesitation...

On arrival into the barrier restricted car park ( not free),We checked in and were immediately given a so called upgrade from an unfriendly receptionist. Reception is a tiny dark area down some steps from the car park. This room 211 was not the room we booked and was a family duplex,a dated room with small old wooden stairs overlooking the car park. It was also smelly and small. So we returned to reception and declined the so called upgrade and asked for the room we had paid and booked, through their website. What came to light was a ”we don't have it available ” so something else then,”a disabled room” was offered,no thanks just the room we have already paid for. After what seemed like an eternity a queue formed qnd eventually we were given a room of the same standard as we had booked.We overlooked our car and the road, great! No helpful information or even a simple courtesy for a messy start a scowling looking receptionist shooed us away. We were about to ask for a refund and go elsewhere this was a bad experience. Now the room quite simply we will never stay again. Any mention of a refurb is nonsense it isn't in the same condition as many other Ibis hotels that charge less. Small windows,pokey bathroom and sloppy pillows with dingy decor. One towel each,no hand towel,we were informed ”we don't do that here”. No bin in the room and a bathroom the same as a ferry boat with a poor shower. Breakfast was in a cramped room with tiny tables not well laid out or managed. It was barely functional with insufficient space for the number of guests. Breakfast included a very surly unpleasant unprofessional madam barking at guests and made it eventful for the wrong reasons. We packed up paid our parking,not free as listed this is misinformation and got out of the gloomy environment. The two stars are only for the reasonably comfortable bed and nothing else.