Hotel terbaik di Spelthorne District

Fantastic such lovely staff. The hotel was clean and tidy. There was a big event on but they made sure everyone was looked after. The bar staff and Reception staff were happy to help in any way and the kitchen/waiting staff too. The leisure facilities were lush.

Shower had no pressure and not very hot . Room cold no heating. Bedding was only sheet when we ask for a duvet was given a sheet to keep warm . Plus they only had one bath towel for a couple. Won’t be staying here again . Very disappointed with noise early in morning

Das Personal war sehr nett und hilfsbereit und stand bei Fragen immer zur Verfügung. Auch das Essen war sehr lecker und preislich in Ordnung. Jedoch ließ die Sauberkeit im Zimmer sehr zu wünschen übrig, Spinnenreste im Badezimmer, Klebewimpern vom Vorgänger am Tisch und Krümel im Bett. Es gibt keine Steckdosen direkt in Bettnähe und man muss unbedingt einen Adapter dabei haben.

Very good very nice we gonna come back, The staff was very friendly, the breakfast was excellent Love it

Breakfast should have been served until 10 am. We got into the restaurant 9.15 and there was hardly anything left, One spoonful of scrambled egg which I had to gather from around the pan for my husband - none for me, no bacon, no sausage, no hash brown or tomato. They did have beans!! Having asked and waited, we got a bit of bacon and some sausages that were so hard we could hardly cut them!! Then , at 10am they asked us to leave the room because they had to get it ready for something else. Our bedroom was ok but there was a skylight in the roof and the sun came flooding in just after 4 am so I didn’t sleep. Waste of time having black out curtains at the window when you don’t cover the skylight. The teaspoons on the dressing table had not been washed. The shower was nice but the water came out all over the floor - our friends had the same in their room. All in all not a good experience and I wouldn’t stay there again. I did mention all of this to the reception guy but he just smiled at me. Not sure if he spoke English!

Beautiful place and friendly service. The french toast in the morning breakfast is excellent.

The room was great size and the bed was very comfy+very friendly team!!♡ But unfortunately, the room was a bit dated -both room and bathroom need decoration and paint. Also, shampoos etc in the bathroom were advertised as miniature exclusive selection but in reality there were big bottles (and soup/shampoo mixed with water:( Too expensive for what you get.