Hotel terbaik di Butuan

In onze vakantie op Bonaire 3x gegeten bij chefkok Corjan en 3x top. Als liefhebber van goed eten weer aan het juiste adres geweest. 2x vis als hoofd en 1x vlees. Alle 3 in perfecte balans wat smaak en zicht betreft. Hoop nog steeds dat hij weer gaat koken in Zeeland. Kunnen we wat vaker genieten.

Walking distance going to SM and gaisano, new hotel, clean and nice staff and good free breakfast

We stopped over one night. Had extra bed ordered and paid for. Was a matress only. No issue for one night , might be if staying longer. Room clean and tidy and facing the pool which was decent size. Didnt use hotel for dinner as our daughter wanted a McDonalds , a short 10 mins walk away. Other restaurants and malls nearby, so ideally located. Convenient for the airport and our flight back to Manila. Breakfast was pleasant, although limited in choice, served outside overlooking he pool. Would definately recommend and we will stay again on next visit to Philippines

Extremely poor 1. Poor customer service- upon check in the front desk staff trying to help me with the early check in which I appreciate and thank you for that. After a long zigzag discussion about the booking. 2 . Room AC was horrible - it seems like I’m sleeping in the ferry for the entire night with the extreme loud noise. 3 . Room cleaning wasn’t up to the standard which needs to look up to especially contiguous virus is just around. Zero 4 . Second day of my stay I asked to clean the room. Which was done fine. However the meds and vitamins which just purchase went missing. 5. I asked front desk and the answe was. I am night shift. So what would I do???!!!!! 6. Hk guy who clean up the room will come in the morning to look for the missing meds which I just purchase meds and vitamins . I think management needs to look into this details. I am so disappointed dissatisfied and would highly never ever recommend this to anyone. Never ever stay in this place. Although the location is fine but extremely horrible place to stay. Whoever your guest is. You guys need to take care to gain atleast more you performance rating among your near competitors around.

The best thing about the hotel is the location. It is near almost to every important spot in the city - the airport, the two large malls, the large hotels where events are held, etc. Other than this, the hotel is really very simple. The rooms are below average but sufficient, if one is not too particular. The breakfast is very limited in terms of options and quality - cooking is very poor. And they serve it in styrofoam boxes, which makes it look like food for disaster relief. There is hot-and-cold water from the shower and faucet and the room we stayed in had an electric kettle. Towels are old and the bed and sheets are as well. The door knob in my room, which was on the 2nd floor, was also defective. The staff are nice and do their best but their training with dealing with guests effectively and smartly is obviously lacking. The staff are polite but lack any cosmopolitan flair whatsoever. They also get easily confused. The rooms are very affordably priced, however. Stayed for four nights in August 2024.

The Grand Palace Hotel was a real let-down, starting with not living up to what they say. They claim to provide tea & coffee in the rooms, but there's no tea. Their web site says they have an airport shuttle, but they don't. Breakfast was disappointing too. Only 2 juices. Luckily one was usually pineapple. As well as the usual lukewarm breakfast items, they had some random cakes that were as bland as cardboard. Fortunately, you can walk through the Annex, cross the road and a few metres to your right is a bakery that sells doughnuts for 6 pesos that are vastly better. The hotel has guards with assault weapons and dogs. Seems pretty ridiculous and unsafe. Also the dogs spend most of their time living in cages alone next to the swimming pool. I had two bookings here, the first in a big king room. (They call it a ”matrimonial” room!) The WiFi mostly didn't work. It's totally inadequate for the number of people who use it, especially if a big business group comes in for a conference during the day. (The DHCP server just runs out of addresses and you can't connect until someone else disconnects.) Even when it connected, it wasn't very fast. One other issue I had was the appearance of cockroaches every so often. The small single room was a vast improvement, as well as being half the price. While the single rooms have no windows, they have two massive advantages. Firstly, fast WiFi that works. The single rooms are in a hall behind the reception area and have their own access point that works brilliantly and isn't overloaded. Secondly, the small room doesn't have so many places for roaches to hide. I didn't see a single insect intruder. Note for those who might be confused by this site: The information and reviews on this page are for the Butuan Grand Palace Hotel. There is also an Annex. Tripadvisor currently has the headings swapped.

Satisfied guest here