Hotel terbaik di Cite Monplaisir et Borgel

حجزنا غرفة ثلاثية لكن عند الوصول وجدنا غرفة ثنائية و قد اضافو سرير بالكاد يقال عليه سرير مهترء و يصدر صوت و لا يستطيع احد النوم عليه لما كلمناهم في الاستقبال اخبرونا انه سيتم تغييره ، بعدها بثلاث ايام اعطونا غرفة اخرى ثلاثية بعد ما نمنا في غرفة ضيقة ثنائية حمامها متسخ لمدة ثلاث ليالي و لم يكن هناك اي اعتذار . الفندق مليء بالناموس و لا يجيدون الا رش المعطرات في كل وقت و هذا مضر بالغدد اللمفاوية لا تستطيع البقاء في غرفة الاستقبال ولا تستطيع التنفس من فرط الرائحة و كلشي مظلم و كئيب لا ابتسامات لا تعامل لا ضيافة …. لا يستحق اربع نجوم

This is maybe my third time staying in this hotel, and I decided to share my feedback as they certainly deserve a great review this time; I stayed for 10 days as it was an extended business trip, and I love its prime location. Business area, banks, near the lac, 5 min away from the famous Bourguiba street ‘center ville’. If you are traveling for business so this hotel is your place to go. If you want to discover Tunis, also this hotel is your place to go. When entering from reception, you feel the warm welcome of the staff. They make you feel it’s home. They check on you if you need anything every time they see you passing. I enjoy the bed; it’s super comfy, the room is quite spacious, and the bathroom is super neat. The breakfast food was like prepared by my grandma. It felt like home with the Tunisian specialties: Delicious and wide variety, international and local. And I super loved their b2b lounge and restaurant, it has really delicious food, I highly recommend trying their menu. And at night they have an amazing sky Luna, night lounge, that have different programs and shows. It’s super safe comfortable environment and nice joyful ambiance! Of course the food not to be missed!

Hotel dans sa totalité moyen, nécessite une rénovation pour le couloir (tapis, mur, portes) ainsi que les chambres, le bouffé est moyen (surtout le dîner à améliorer) nécessite une rénovation concernant la climatisation centrale (présence d'odeur médiocre après l’ouverture du clim) . j'ai trouvé des insectes dans la salle de bain, parking sans abri pour les voitures, absence d’ascenseur Personnel très serviable et souriant ( réception, restaurant..), chambre propre et literie satisfaisante, son emplacement pour un voyage de travail est très idéal

Beaucoup des mauvaises critiques portent sur la disco du premier etage, mais elle est fermee depuis 4 ans !! Les chambres sont grandes, superbes, ok en style un peu viellot, salles de bains superbes. La fille a la reception est tres aimable, je ne comprends pas ces critiques. Surtout egard au prix. Evidemment on n est pas au Georges V a Paris, mais on paie 15 fois moins !

I booked this hotel for three days using booking service. I felt ok since my booking is in 3stars hotel but the disappointment was in the restaurant which is not matching the pictures in hotel website. I had a diner soon after i checked in. Although the food was good, the lay out, the tables and sitting of the restaurant were very poor and uncomfortable. Room, bathroom are clean and bed also good. Breakfast was ok and rich with very poor coffe making machine. The other good thing in this hotel is the staf, the reception and room service were all friendly and very welcoming. Coming back again? Maybe.

The property has potential however overall I did not have a successful stay. Upon check in I was advised that the room had a shared bathroom. The owner advised that he had a room with a private bathroom but this was more expensive. He advised me to cancel the original reservation and re-book the en-suite room and he would authorise a refund via ********** for the full cost of the original booking. I did this with great difficulty, as to why this could not have been sorted locally I am still unsure! Anyway ********** emailed to advise the owner had not waived the cancellation fee for the original booking. When I approached him he stated they had not contacted him. I wasted two days of my holiday dealing with this. The owner then said that as the second booking was made using a promotional rate (but still much higher value than the original booking) he wanted me to give him the amount of the promotion back in order for him to agree the refund of the original reservation - basically blackmail. It was clear he had not responded to ********** intentionally and this was part of his game to extract more money from me. Added to this the hotel had no heating on my first night and was not comfortable. The owner spends all of his time chain smoking in the kitchen - yes Kitchen! Meaning the whole place smelled of cigarette smoke. The breakfast was very basic and of poor quality and finally the photos on the website are not recent and not a true reflection. I do not recommend.

Sehr schönes kleines Hotel. Zentral gelegen. Personal sehr freundlich und zuvorkommend. Zimmer waren sehr sauber und mit Klimaanlage und tv Gerät ausgestattet. Auto konnte in der dazugehörigen Tiefgarage geparkt werden. Jederzeit gerne wieder.

Per gli standard tunisini posso definirlo eccellente, sia per i servizi che per la pulizia. Personale gentile, disponibile, professionale ed il direttore parla anche italiano. Letto enorme e comodissimo, con cuscini fantastici, palestra, ristorante (buono) e terrazzo ampio. Bollitore ed occorrente per the e caffè a disposizione in camera. Colazione ottima, sia salata che dolce e tutto senza limiti di quantità, a buffet. Sicuramente da consigliare. Unica pecca la distanza dalla Medina e dalla cattedrale cattolica (circa 2 km). Comunque come sapete il taxi costa 2€, quindi... Un pò caro però, 80€ a notte in due.

An ideal location in the downtown, with a breathtaking view from the sky lounge, it was an absolutely unforgettable experience, the extensive menu was super delicious and perfectly presented, the staff was very attentive, starting with the manager, who checked every table and made sure everything was in order, right down to the waiters who were very efficient, nothing was forgotten or skimped on. I felt warmly welcomed and would highly recommend this place.

Rooms are very small and very basic, like a jail cell with one very tiny window. Rooms temperature is controlled by the management so they choose if you get air conditioning or not. So when it’s hot outside, your room is very very hot too but when you tell them, they act like it is the first time they are hearing it; don’t be fooled, they know exactly what’s going on. Service in the front desk with the exception of two people is completely non-existent and you have to try very hard to get service and responses. The girl in the front desk with the black hair is usually smoking in the back office and playing on her phone and the restaurant staff have to tell her to come out to serve at the front desk. The other blonde haired girl, her name starts with A, is very mean and rude to most guests Omar and Asma are very nice. Housekeeping is super slow and not organized. Restaurant staff provide no service at all, not even a greeting. If you ask a question, they clearly are not happy to be disturbed from playing on their cellphones. They hide in the corner and gossip all throughout the meal service and play on their phone. It is not walking distance to the Old Town, it’s quite a walk so be very prepared to walk or take a taxi. Use Bolt Taxi and drop the price 3 dinars if you want to negotiate a rate. Airport to hotel from departure area was about 7 dinars but you can get it at about five dinars. Food is horrible at the hotel but they do serve an overpriced breakfast buffet. Outside it is very Sandy and dusty.