Hotel terbaik di Universiteler Mahallesi

I visited this Hotel last week , the main reason I booked it was because I have to stay for a long time in Ankara and I might save money with this three stars hotel, the hotel has its old design , and it was beyond my expectation, but I decide to give it a chance, after I met the friendly staff , my first note was that the internet was very weak , so we changed the room , the second note was the weak AC performance, after few hours we get sick because of the heat and we asked for a second replacement , the hotel told us that this is the maximum performance and it will not get any better, so we checked out of the hotel , and booked in another one, so my advice is if you need this place for a sleep over the night and the you shall spend your day out , then this hotel shall be a fine option , but if you like AC and will depend in the hotel internet then you may need to reconsider your option. the staff of the hotel are good with some good language skills ,and well cooperating, the place is clean in general , there is a restaurant but I didnt get the chance to try it ,

Pros: - Location: Close to Bilkent University, Bilkent Odeon and Bilkent Concert Hall. - Bathroom amenities: Shampoo, conditioner, shower gel, soap bar, cotton buds, shower cap, body lotion, tissues, hairdryer (but only 1100w). - Complimentary bottles of water each day. - Excellent in-room storage space with large in-room safe. - Amazing Sanitas Spa & Wellness centre location in hotel. Cons: - Avoid the hotel restaurant. Food was expensive and seafood did not taste fresh at all. Instead, take a 5min taxi (approx. 40TRY) to the “Bilkent Center” where there are many restaurants located in the “Bilkent Station” section. - Rooms need urgent upgrading. In-room WiFi is slow for 2023 (maximum speed reached was only 19Mbps), TV didn’t work, shower water temperate randomly went from freezing cold to boiling hot every minute, air conditioning was broken, mattress extremely uncomfortable, worn pillows and thin, fraying towels need to be renewed with urgency. - Breakfast hygiene needs major attention. Witnessing a manager move coffee beans from one side of the coffee machine to the other with his bare hands is not acceptable. Note that the orange juice is not really orange juice as I witnessed the same manager pouring cartons of orange juice and peach juice into the same dispenser. - With complete understanding and respect that Türkiye is not an english-speaking country, but I was surprised that at an international 5-star hotel, most staff I encountered spoke zero english.

due to Covid-19 the gym and spa were closed, so I cannot comment on the hotel's facilities. Also, the buffet for breakfast were closed and they served breakfast in wrapped plates, Jambobs, cheese, jam, etc. It was OK but not great. The service was good. the receptionists could speak English fluently and they helped me to find my way around the city and made a copy of few documents that I needed. The wifi speed and availability in the whole hotel was great. also the safe in the room was big enough for my 16 inch laptop. Loved the shower as well. I had a nice view on 11th floor. In general, my stay was satisfactory.

Ailemle birlikte üç gece kaldım. Her gün odamız temizlendi, minibarımız yenilendi. İsteklerimizi memnuniyetle karşıladılar. Kahvaltı ve akşam yemekleri lezzetliydi. 15. katta manzarası çok güzel bir restoran var ama şu an tadilattaymış tadilattan sonra kahvaltı ve diğer öğünler de bu restoranda servis edilecek iş, bir dahaki konaklamamızda deneyeceğiz

Odalar ***et temiz ve rahat, yemeklerdeki lezzet ve çeşitlilik fazlasıyla iyi. Personeller ***et profesyonel ve yardımsever, özellikle resepsiyondan Dinçer Bey çok ilgiliydi. Herkes çok güler yüzlü. Hizmetin kalitesi ve rahatlığı düşünüldüğünde kesinlikle tercih edilmesi gereken bir yer.

I stayed there for 3 nights. Staff were very attentive and courteous. Room was very comfortable. The breakfast has many choices, probably the most variety I have seen traveling to other places. I would definitely stay there when I am in Ankara

Otel ***et şık ve temizdi. 2 çocuğumla konakladığımız oda kocamandı ve çocuklarla çok rahat ettik. Kahvaltı hizmeti almak istemedik ancak oda-kahvaltı şeklinde hizmet verildiğini belirttiler. Kahvaltı oldukça başarılıydı. Sessiz bir aile oteli.

We stayed at the hotel and were very happy with the service. The employees were very happy helpful especially the sales manager Nurettin Mutlugün. He was very kind, helpful and caring. I would recommend his services and the hotel to everyone. He was very nice and caring. Thank you once again Nurettin Mutlugün.

Front, upper rooms offer fantastic view. All personnel was very kind, respectful and friendly, especially Anil, in the restaurant. He did always exceed my expectations... Hotel is located next to a mall in a busy business location. I would come back.