Hotel terbaik di Alachua County

Internet problems were unacceptable! Unreliable internet! Neither bedside lamp worked. Plugs next to beds were so tired/loose that cell phone chargers would not work on one side of the bed and had to be plugged in across the room (not unusual for built-in outlets in headboards in hotels, sadly). To call these ”suites” while possibly legally accurate, seemed quite an exaggeration in my humble opinion - yes, they included a microwave, fridge, silverware, dishes, and a two-burner stove installed in the very same hallway entry area of any typical (smaller) hotel room -- but no extra sitting area that you would expect of a ”suite” designation or as is common in a Home2 Suites hotel (think typical hotel room with 4-foot counter-top-area wth kitchen cabinets for dishes, stove, a 5-foot tall junior-sized fridge), installed in any hotel room you've ever stayed in before. If you don't ask for housekeeping BEFORE 9 a.m., they refuse to provide it that day! Seemed arbitrary. Similarly, Breakfast is from 6 a.m. to 9 a.m. hard stop. .The staff was generally disinterested, dismissive, and unhelpful (with a few exceptions). I asked a housekeeper for something small, and the response was: ”no.” Surprising response in a Marriott. I write these reviews more for myself so I know which hotels I've stayed at in an area and which ones to avoid in the future. I will not stay at this property again -- there are many lower-priced options in the area, and this was the MOST expensive hotel of them all. I expected more from a Marriott, and certainly from the most expensive hotel in the area -- which was why I chose it, hoping for an ”elevated” experience on a two-day trip with family.

Hyatt always guarantees quality, clean, service - no surprises. Staff is very attentive. We asked for extra towels on our second day and they were brought to the room within 15 minutes. There was no cleaning offered automatically on the second night of the stay, but it was not necessary for us. You are allowed to requested it if you wish. Street on the north of hotel is undergoing repairs, limiting some restaurant access.

Lobby was nice however the room was a little outdated. Great for a last minute stay but could use some renovations and upgrades.