Hotel terbaik di Brent

You do NOT always get what you pay for! Sometimes you get SO MUCH MORE!!! I normally choose more expensive, hotel style places to stay, but stayed here a couple weeks ago and was very pleasantly surprised! The room was perfectly clean, sheets and blanket were obviously clean. We needed plasticwear and I called desk to see if they had any. The man kindly said yes. So, I headed up to get it and he was walking it to me! Never had that happen in my normal hotels! Irene, the housekeeper was very attentive when I stepped out in the morning for a cigarette. She asked if we needed anything, if we had any issues at all, made sure that we were well taken care of. Best of all, she was very, very sweet and acted as if she loves her job! I could keep going on and on....they should keep Irene and the rest if their staff forever!!

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Hotel was clean bartender was extraordinarily helpful and the staff were genuinely caring.

We decided to stay here based on a recommendation from our AmEx card’s hotel recommendations. Plus not sure why all the mediocre hotels in Pensacola were so costly all of a sudden. We checked in on Sunday, 7/16 around 7:40 pm. The front desk was curt, not friendly and didn’t bother saying hello but snapped “Name?!?!” When it was our turn to check in. She seemed spread thin and didn’t care about being friendly. I had specifically booked a room that wasn’t handicapped accessible. Once we checked in, they decided to give us an accessible room anyway. The room smelled so bad once the door opened, it smelled like a stable. The bathroom wasn’t that clean. Tissues were a mess. I think they tried to do a design but looked messy. No body was, etc. one small soap to wash your hand AND use in shower! The shower wasn’t clean at all and had MOLD all over the old, dirty shower curtain. We didn’t bother saying anything to the lady at the front desk, based ok her attitude when we checked in. Check out wasn’t anything better. There were three ladies that didn’t care that others were waiting but having a lengthy conversation with a lady checking out and helping her print something out for her job. As multiple business owners we pride ourselves on how we and our staff treat clients. We’ve also stayed at numerous hotels in the Pensacola and Destin area and this is by far one of the worst hotels we’ve ever stayed in. The lady named Sara listened to my concern regarding the mold and said she’ll let the GM know. She was at least a bit more concerned than the rest of the staff. Not sure how others think this is a quality hotel. Maybe if you have large dogs which I saw all over. We definitely won’t stay here ever again. Hilton has gone way down hill. Complete wast of money.

I don’t normally book hotels I’m not familiar with the name of. But I took a gamble on this one. It looks like it might be a slightly older hotel. Comfortable and lots of character! It was extremely clean, clean clean! The people who we had interaction with were very nice to deal with. At one point our TV had an issue and they had someone down within minutes to check on it. It’s someplace I would definitely stay at again!

The room was clean and a wonderful place to stay. The breakfast was nice as well.

Nice place. Quick check in. Breakfast was just honey buns and muffins. But otherwise it was really good

Here for a funeral and actually thought the hotel was great to us. Angela at the desk went out of her way to show us compassion and make us as comfortable as possible. The hotel was fortunately quiet and we had several walkable dining options. Area, parking seems safe. Rooms could use a little updates, but overall ours was clean and we appreciated the 2 bedroom with living room and kitchen so we could stay together as a family.

Love this place laid back friendly staff clean and comfy even would highly recommend