Hotel terbaik di Concord

First the negatives. Pillows and bed was not extremely comfortable and coffee table was a foot rest so hard to eat snacks and socialize but the staff far outweighed the negative. We arrived late last minute due to weather and flights. Check in was amazing friendly upbeat staff even at midnight !! Wish I had gotten the front desk staff’s names. But the best gem was Jeffrey Davis making omelets for all the guests. Friendly and communicative while making “made to order” eggs and omelets. Made our morning after a long day and night of travel. Thank you jeffrey!!!

I can't say enough good things about this hotel and especially about the staff. We had had reservations at another nearby hotel that was a) dreadful and b) had cancelled our reservations when we were delayed in arriving! After spending our arrival night in the miserably dirty, broken-down room we had initially reserved (they couldn't cancel that, as they had already charged us for that 1 night), we were stressed out about the cancelled reservation and the nightmare room and the impact all this was having on our plans. By the time I called SpringHill Suites, I was practically in tears. So many other hotels nearby were fully booked for the weekend. We were in the area visiting our grandkids, and had arranged to spend the day swimming with them at our hotel. But we now had to check out of the bad hotel by 10 am, so we didn't even have a room after that-- much less a pool! I explained all that to the incredibly helpful desk clerk who answered, and begged her for a room and early check-in, if possible. Fortunately, she and the housekeeping staff at SpringHill Suites REALLY came through for us. They got us into a room there by the time our grands arrived around 10:30 am. And in doing so, they earned our business from now on. The room was exquisitely clean, everything worked well, it was nice and quiet, and it had everything we needed. The walk-in shower was a wonderful bonus, since I am disabled and have trouble using a tub/shower combo. And they put our weekend trip for our granddaughter's 4th birthday right back on track. That kind of customer service, care and concern is PRICELESS these days. Give them your business. They'll work hard to please you and, if you have a problem, they'll do their best to help. We're proof of that!!!

Ia tenang, cukup bersih dan daftar masuk/keluar sangat mudah. Bilik itu bersaiz sederhana dengan bilik mandi sederhana. Dinding sangat nipis, palam alur keluar dan beberapa lampu tidak berfungsi. Bahagian terbaik penginapan saya ialah katil. Ia sangat selesa dan saya tidur dengan lena. Ini adalah penginapan yang baik untuk perjalanan yang cepat.

This is a wonderful place to stay for a quick trip! Hot breakfast, updated rooms and bathrooms, and excellent customer service! Very helpful and so friendly throughout the whole stay. As a choice elite member, we even enjoyed a welcome gift, close parking, and check in was a breeze! We will definitely stay here again if in the area.