Hotel terbaik di Elk Grove Village

房間很大，兩張Queen size的雙人床睡很舒服，只是其中一幅牆壁上有些黑色霉漬。有免費早餐，雖然選擇不多。

BUT NO SHOWER! Thanks to the shuttle dude to circle back for me at 10:45pm, and pm desk clerk for helping. Nice room, nice bed. Funky tv remote was sporadic. The water didn’t divert from the tub faucet to the shower head. Barely a dribble. I had no time to call maintenance as the front desk suggested when I alerted them. NO SHOWER! That’s a good 50% of the need for a hotel over a box in a field. The other is the bed. A bathroom, esp the shower! I’d like compensation!

Extremely clean, quite, beds very comfortable, staff very friendly and helpful. Free internet, free parking, noon check out is nice not being rushed out, nice being able to sleep in. Had mini fridge in room coffee maker, microwave, and in room safe. Would highly recommend.

We had two rooms and stayed two nights. Highlights: -Hotel is in a quiet and a calm location -Rooms were spacious and comfortable(all rooms are suites) -Plenty of free parking available -Small swimming pool but perfect for kids -Check-in process was smooth and the staff were very friendly/courteous -Did not get to try the club lounge as it was a weekend(breakfast vouchers were given that could be used at the restaurant for Bonvoy members) -Housekeeping on demand only(front desk made it clear at the time of check-in) -If you like running/walking outdoors, go to the Busse Forest trails nearby and enjoy the trail for several miles. There is also an Elk pasture and you can see the Elk’s up close. There are also stretches of sidewalks in the neighborhood, you can use. Enjoy your workout! A big shout out to Arsenia for checking us quickly and taking care of all our room requirements. She was very friendly, quick and assisted us with local information as well. Opportunities: One of the elevator was out of order and other one was very slow. Overall, great stay and we will return next time we are in the area.

Great stay. A couple gnats in bathroom and housekeeping left the bathroom trash on bathroom counter after cleaning up but all in all a good stay.

Narda is such a cheerful and positive woman ! I’ve stayed two separate weeks and every time I’ve seen her she was always so polite , helpful and gave off amazing friendly energy. Even after a long day at work barely wanting to converse with anyone and just get in my comfortable hotel bed , her energy would make me stop and chat with her every time! Seriously 10/10 customer service , I’m surprised she works at the front desk . I’d for sure say MANAGER MATERIAL !! Thank you so much for the pleasant stay , she was the reason I chose to book this hotel for a second stay.

I'm not much for writing reviews but I had to express my appreciation for such a great front desk staff (Kev and Stella). This is my second visit and both experiences were stellar in comparison to other area hotels. It's a very clean facility and the vibe is pretty positive.

Location is out of the way but that is not a problem when staying one night for travel. The hotel has an indoor pool too. There aren’t any convenience stores nearby unfortunately. Room was a good temperature.

Perkhidmatan pelanggan di sini sangat mengagumkan dan sentiasa bersih.