Hotel terbaik di Germantown

We stayed at the Spark in Germantown for a family event. It was a disappointing experience. ROOMS - there's an infestation of ants in several rooms, one family member had to check out, the ants had taken over the counters. Hotel said they were sold out, so she went to the Sheraton. Another family member changed rooms after she found bugs under the bed sheet. a third family member had a smelly wall air conditioner unit-they changed the filter, but it didn't help. No ice, no microwave, no cups in bathroom, no alarm clock-bare minimums. The rooms have a stale odor. BREAKFAST - I would suggest going to the area restaurants, the bagel breakfast offered didn't taste fresh. FITNESS CENTER - water was dripping from the ceiling, as such tile had fallen to the floor. Called the front desk to let them know..., they sent someone who did a very poor job in attempting to clean it up, dripping water wasn't addressed. ROOM RATE - was very attractive for the first night, but the rate was increased for the second and third nights. I have never experience a hotel changing the room rate after the rate has been confirmed. Felt like bait and switch, the room rate shouldn't change after the reservation is confirmed. At check out the manager wasn't around, I called back and got a supervisor who told me that's the way they price rooms, rate is subject to change based upon occupancy. Even after they have confirmed the reservation. STAFF - all seemed pleasant, but young and inexperienced. At checkout the young man was yelling from behind the wall that he was coming..., took him almost 5 minutes to come check us out. RECOMMENDATION - I would not stay here again and I would not recommend this hotel to anyone. There are many hotel choices in the area, it was a poor hotel experience.

The hotel was 5 start all the way. Very friendly and helpful staff, clean room, comfortable bed and pillows. I had asked for a quite room and they put me in #401 at the very end of the hall, very secluded and away from everything. It was perfect. Great location and near everything I needed it to be. I would definitely recommend this hotel and would come back myself.

The guest service representative was very helpful and he helped me with my checkin process at the front desk.The location of the hotel is great and convenient.the hotel in germantown town center is very quiet and not very many people can be seen with the area making it okay if you like quiet places

這個酒店衞生一般，地上粘粘的，被子一點點，暖氣開的高高的乾死了。挺差的服務也差

Staying here was so awesome & nice. Front desk worker Brianna is very good professional staff . Kush doesn’t really do much but talk on the phone or walk around I understand how he’s second manager he doesn’t know anything at all barely knows English at that . I feel like Brianna deserves the position & is the hardest worker this building has. If she leaves the business will most def go down hill.

Our stay was brief so we didn’t tap into any services, we booked our room last minute and we were just happy that the room was clean and enough space for two people! 2 comfortable queen beds, shower pressure was great, and located close to restaurants. Would def recommend

All the staff members were very friendly and helpful. There were many restaurants nearby and the Metro station to DC was near by as well. The room was clean and comfortable. Glad to see that the room had a microwave and refrigerator which were very clean. The a/c worked beautifully as it was very hot outside. Would recommend and stay again

非常喜歡非常滿意，衞生乾淨、服務態度好、下次還來。可以問服務員要洗漱用品。還可以辦會員卡累計積分，以後會有免費住宿

My family stayed for 2 nights (thur & fri) but had a comfortable time here. The hotel exceeded my expectations. Pros: -quiet on the 6th floor, even with being the first room by the elevator (I expected it to be loud and annoying) -nice hot breakfast options -great open area for seating during breakfast and available all hours (as far as I could tell). Great place for groups. Some lounge/couch areas. My kids played some board games together. -clean and spacious rooms -full size fridge, dishwasher, 2-burner, microwave and small kitchen sink -nice staff -coffee and tea available after breakfast (for all hours?? Or until they run out? As far as I could tell) Cons: -really didn't have any on this stay and I'm a critical person!