Hotel terbaik di Kentwood

I want to call out the exceptional support and service offered by Mario and Dee! My husband and I stayed here recently for one night. Mario helped us with setting up a taxi as our flight was to arrive at 12:30am. He not only coordinated the taxi, but shared updates with me via text. Then, our flight was canceled and we needed to cancel our stay. Dee and Mario jumped in and made the cancellation simply and effort free. However, we were clearly meant to meet Mario and Dee as the next day we had complications with our flight again and needed a place to stay. Who did we think of first, our friends at the Residence Inn. Knowing our flight was delayed and bags were delayed to the following day, Mario greeted us at 10:30pm in the lobby with care packages and upgraded our room to help us feel more comfortable. He also added in a later check out as I needed to work remotely. Dee made us feel so comfortable the next morning during breakfast with helping us with fresh coffee and all the goodies. It is so rare to find service like this these days, we will be back and will recommend this hotel to friends and family. The hotel offered a great military rate too. The room was new, clean and the full kitchen was an added bonus! We want to give huge props to Mario and Dee and the entire staff from the Residence Inn! Thank you!

My husband and I stayed here because it is on its way to the Gilmore Museum plus we wanted to go to Max’s South Sea’s Hideaway downtown. The hotel was easy on/easy off. Super clean. Had a microwave, fridge, and coffee in our room. The continental breakfast was fantastic. It also was very clean. They had a waffle maker, oatmeal (with choice of dried cherries and walnuts), mini omelettes, sausage, fruit, bread, cereal, muffins, coffee, juice - everything. The napkins were thick like fine dining! It was $175 total for a Friday night. I thought the price was well worth it.